Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,732 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mum received her lovely Christmas plant it arrived on the date it indicated especially when a postal strike was that week.”

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Posted 2 years ago

“Brilliant. Very happy recipient's of your flowers so far. Great service, with both flowers and gifts.”

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Posted 2 years ago

“Sent birthday flowers to a friend for her birthday, delighted to say that, even with strikes, flowers arrived on time and my friend was delighted. Thank you”

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Posted 2 years ago

“Great selection at a reasonable price”

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Posted 2 years ago

“Really simple to use and great service. I ordered the item from my phone whilst in a rush on a business trip in the states and it was all sorted and delivered in under 24hrs even during Royal Mail strikes. The Reindeer planter was a real hit. Happy to use Flying Flowers again.”

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Posted 2 years ago

“Flowers arrived safely if a little sad due to the cold weather”

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Posted 2 years ago

“Very pleased with product and delivery”

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Posted 2 years ago

“Ordered the cute Reindeer pot Christmas plant for my mum and it arrived on the date requested and she is really pleased with it. Will definitely order from you in future”

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Posted 2 years ago

“They arrived on time and were beautiful”

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Posted 2 years ago

“Only today, I have been told the plant was not delivered as booked. The element of surprise vanished when it was collected from the postoffice. Terrible!!”

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Posted 2 years ago

Hi Sumira, I'm sorry to hear about your experience. I have sent you a separate email in regards to your feedback. Many thanks, Carl.

Posted 2 years ago

“Website status was out of date. Flowers went out for delivery at 8:00am on a Monday but were not delivered until 1:00pm on a Tuesday.”

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Posted 2 years ago

HI Gary and thank you for posting your review. I have sent you a separate email to discuss this issue. Kind Regards Anita

Posted 2 years ago

“Arrived half dead not worth it At all”

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Posted 2 years ago

Hi Rebecca, I'm really sorry to hear about your flowers. I can confirm that I have sent you an email to address this issue. Best Wishes, Alan

Posted 2 years ago

“Have been using flying flowers for a few years and never had bad service easy 5stars”

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Posted 2 years ago

“Flowers were delivered in a poor state and second bunch was a little better but again roses very poor I have put on first bunch then second bunch photo of these They were for anniversary for my daughter”

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Posted 2 years ago

Hi Sylvia, I am so sorry your flowers were not up to our usual high standards. I have checked your order and I am pleased to note that we have resolved your complaint for you. Best Wishes, Alan.

Posted 2 years ago

“Avoid this company! No plant was delivered. My seriously ill friend is left without a gift, and the response was "Please be assured that this has been noted and is being addressed." oh well, that's okay then! Informing me you had no intention of sending it, and refunding me in time to buy another gift would be better!!!”

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Posted 2 years ago

Hi Angela, Thanks for bringing this to my attention. I have taken a look at your order and I have sent you a further email in relation to this. Kind regards, Carl.

Posted 2 years ago

“No email sent prior to delivery, despite saying the company would let me know when the flowers were on their way. No notification of delivery either. Had to chase Flying Flowers - lady who replied to my email didn't call me by my name either and was chatting to someone else who seemed to have the same problem as me. Not sure if I'd use them again.”

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Posted 2 years ago

Good afternoon, thank you for your feedback it all helps to improve our service. I can see our Care Team have been back in touch with you, regards Marie

Posted 2 years ago

Dear Customer, I'm sorry to hear of your experience and can understand why you are disappointed. I have sent an email discussing your complaint further. Regards Katy

Posted 2 years ago

“My daughter said the flowers were beautiful.”

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Posted 2 years ago

“My daughter was feeling very ill I ordered her flowers on Thursday evening and they arrived early Friday afternoon. The bouquet of the month. They were lovely. She was delighted with them.”

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Posted 2 years ago

“A bit disappointed by the small bouquet for the expensive price to pay, will think of other alternatives.”

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Posted 2 years ago

“The recipient, an elderly lady, reported the flowers to be wilted, 2 stems broken. She did not have the technology to take a photograph. Very Disappointing as I have used your service many times, and have never been let down before. Order no FF 70019462501. BROCKWAY”

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Posted 2 years ago

Hello Dee, thank you for your feedback. I see that you have been in touch with our Care Team and this has now been resolved, kind regards Marie

Posted 2 years ago

Flying Flowers is rated 4.4 based on 11,732 reviews