Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,738 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Letterbox flowers meant I could order flowers and didn't need to ask my friends which day they would be home to receive the surprise flowers! Beautiful flowers and well appreciated. Thank you!”

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Posted 3 years ago

“When the flowers arrived, they were packed in a crowded/squashed fashion and the red roses were all dying and indeed have since flopped altogether. I tried to discuss this with "chat on line" but never received an answer. The whole experience has been totally unsatisfactory and I would like to get this resolved in a satisfactory manner. Will someone please contact me asap”

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Posted 3 years ago

Hi Wendy & Gordon, I am sorry to learn of this and can understand you disappointment. I have tried to call you and will send you an email. Best wishes, Sophie

Posted 3 years ago

“Good choice of colourful flowers. Easy to order. My daughter was really pleased with the flowers”

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Posted 3 years ago

“I've used Flying Flowers many times happily and without incident but after sending a bouquet to my cousin last week was very disappointed when she told me they'd arrived half-dead. She did as advised and placed them in water and trimmed the stems but they only rallied a little. I sent a message to Flying Flowers a few days ago but they haven't bothered to answer me. I'll think twice before I order from them again.”

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Posted 3 years ago

Dear Alyson, thank you for your review. I'm so sorry to hear about this. I have sent you a private email about this matter by way of an apology and really hope we can make it up to you in the future. Kind regards, Brian

Posted 3 years ago

“Brilliant as always”

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Posted 3 years ago

“Beautiful flowers my friend was delighted. Thank you”

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Posted 3 years ago

“My mum received her lovely Christmas plant it arrived on the date it indicated especially when a postal strike was that week.”

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Posted 3 years ago

“Brilliant. Very happy recipient's of your flowers so far. Great service, with both flowers and gifts.”

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Posted 3 years ago

“Sent birthday flowers to a friend for her birthday, delighted to say that, even with strikes, flowers arrived on time and my friend was delighted. Thank you”

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Posted 3 years ago

“Great selection at a reasonable price”

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Posted 3 years ago

“Really simple to use and great service. I ordered the item from my phone whilst in a rush on a business trip in the states and it was all sorted and delivered in under 24hrs even during Royal Mail strikes. The Reindeer planter was a real hit. Happy to use Flying Flowers again.”

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Posted 3 years ago

“Flowers arrived safely if a little sad due to the cold weather”

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Posted 3 years ago

“Very pleased with product and delivery”

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Posted 3 years ago

“Ordered the cute Reindeer pot Christmas plant for my mum and it arrived on the date requested and she is really pleased with it. Will definitely order from you in future”

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Posted 3 years ago

“They arrived on time and were beautiful”

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Posted 3 years ago

“Only today, I have been told the plant was not delivered as booked. The element of surprise vanished when it was collected from the postoffice. Terrible!!”

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Posted 3 years ago

Hi Sumira, I'm sorry to hear about your experience. I have sent you a separate email in regards to your feedback. Many thanks, Carl.

Posted 3 years ago

“Website status was out of date. Flowers went out for delivery at 8:00am on a Monday but were not delivered until 1:00pm on a Tuesday.”

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Posted 3 years ago

HI Gary and thank you for posting your review. I have sent you a separate email to discuss this issue. Kind Regards Anita

Posted 3 years ago

“Arrived half dead not worth it At all”

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Posted 3 years ago

Hi Rebecca, I'm really sorry to hear about your flowers. I can confirm that I have sent you an email to address this issue. Best Wishes, Alan

Posted 3 years ago

“Have been using flying flowers for a few years and never had bad service easy 5stars”

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Posted 3 years ago

“Flowers were delivered in a poor state and second bunch was a little better but again roses very poor I have put on first bunch then second bunch photo of these They were for anniversary for my daughter”

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Posted 3 years ago

Hi Sylvia, I am so sorry your flowers were not up to our usual high standards. I have checked your order and I am pleased to note that we have resolved your complaint for you. Best Wishes, Alan.

Posted 3 years ago

Flying Flowers is rated 4.4 based on 11,738 reviews