Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,731 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately they arrived 2 days late .”

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Posted 5 years ago

Hi Linda, this is disappointing to hear. Thanks for taking the time to leave us your feedback. kind regards Stacey

Posted 5 years ago

“Normally I give 5 stars. But this time the chocolates were missing from the order.”

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Posted 5 years ago

I'm very sorry to hear this, Lucille. I am pleased to see that you have been in contact and a resolution reached for you. Best wishes, Luke

Posted 5 years ago

“Roses very sad several nearly had their day rest alright,I don't expect them to last to weekend! Chocolates ok”

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Posted 5 years ago

This is very disappointing to hear. I can confirm that an email has been sent to you in relation to this. Best wishes, Luke

Posted 5 years ago

“On seeing the flowers for my daughter's wedding anniversary,I was disappointed to see the real thing didn't look like the photo you produce .Every thing looks bigger in the photo than it actually is .It happens to be my other daughter's anniversary in June so I will probably go else where.”

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Posted 5 years ago

I'm sorry to hear this, Michael. I can confirm that our flowers are delivered in bud to ensure longevity and once had the opportunity to open will effect the size of the bouquet. If you would like us to look into this further for you, you can contact us by emailing customerservices@flyingflowers.co.uk. Best wishes, Luke

Posted 5 years ago

“Unfortunately probably due to the current virus restrictions there was no delivery I assume as there were no flowers available. Flying flowers were however very quick to apologise and give a full refund.”

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Posted 5 years ago

Hi Bruce, thank you for your review. I'm sorry to hear that there was a problem with your recent order, but I'm glad we could put it right promptly. Best wishes, Dawid

Posted 5 years ago

“The bouquet looked nothing like that advertised. My friend sent a photo of what looked like the lovely rose and something else in tight tiny bud. Where was the alstromeria and gypsophilia”

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Posted 5 years ago

Hi Susan, Thank you for your review. I have sent you an email with regards to your comments. Best Wishes Sue

Posted 5 years ago

“Delivered on time but item didn’t really look like what I’d ordered”

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Posted 5 years ago

I'm sorry to hear that, Gemma. If you could please email us at customerservices@flyingflowers.co.uk with the order number and as much detail as possible in relation to the flowers, and we will be happy to look into this for you. Best wishes, Luke

Posted 5 years ago

“I was disappointed with my flowers. The carnations and spray carnations were of a reasonable quality but the others were not. There was very little gypsophla and the other two stems were very weak. All in all not as good as I expected.”

Helpful Report

Posted 5 years ago

Hi, this is disappointing to hear. I have sent you an email with my apologies. Kind regards Stacey

Posted 5 years ago

“We love Flying Flowers for prompt efficient service and beautiful flowers delivered on time and well presented. However, on this occasion we were disappointed that the chocolates ordered and paid for as part of a birthday gift were omitted. But thank you for a prompt refund and apology.”

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Posted 5 years ago

Thank you very much for your review, Trevor. I am pleased to see that a refund was arranged for you. Best wishes, Luke

Posted 5 years ago

“Have used you several times and delivery has always been on date requested by first class post. Unfortunately this last delivery looked tired - not up to your previous standard.”

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Posted 5 years ago

This is very disappointing to hear. Thank you for taking the time and leaving us a review. Best wishes, Luke

Posted 5 years ago

“I have always been pleased however the last order was 2 days late but I understood the difficult times we are in at the moment”

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Posted 5 years ago

This is disappointing to hear. I am pleased to see that you have been in contact with us and a resolution reached for you. Best wishes, Luke

Posted 5 years ago

“I have emailed you to complain...but no reply! I order first flowers to arrive 30thApril...they arrived 4thMay...2nd bunch to arrive 2ndMay...they arrived 4thMay! This is really not acceptable as they were for special birthdays.”

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Posted 5 years ago

Hi Katherine, Thank you for your review regarding your two orders. This is very disappointing to hear. I have sent you an email with regards to both of these. Best Wishes Sue

Posted 5 years ago

“I have sent you numerous emails but as yet have not had a response I understand there is a problem at the moment but if staff are working from home someone would answer my mail. I am concerned that the flowers will arrive on the 8th April as it was confinfirmed”

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Posted 5 years ago

“Was really disappointed at the size of bouquet as it’s appears to be a much larger bunch from the photos. Could have bought something similar from the supermarket for half the price.”

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Posted 5 years ago

Hi, sorry to hear you were disappointed. Thanks for taking the time to leave us your review. Kind regards Stacey

Posted 5 years ago

“The flowers were lovely but they were two days late in getting there. Disappointed. I used Flying Flowers several times and never been let down before.”

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Posted 5 years ago

“I was at my friends house when her flowers arrived, and was embarrassed to see them. I could have purchased a similar bunch of flowers from a garage forecourt. I have used Flying Flowers for years, and have always received good messages from the people I send them to, but had never seen them. I really hope the flowers for mother's day sent to both mums are much better. They also arrived a day late!!”

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Posted 5 years ago

“My friend said flowers are beautiful and made her happy but arrived Friday 20 th instead of Thursday as asked.”

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Posted 5 years ago

Hi, I have sent you an email regarding this. Thanks for taking the time to leave us your review. Kind regards Stacey

Posted 5 years ago

“thank you, flowers very good, but arrived a day late & left on the doorstep by our wonderful post person !”

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Posted 5 years ago

“The flowers were beautiful and gladly accepted by the recipient. Unfortunately, they arrived two days after the promised delivery date that was requested and clearly stated on our order No FF10003208311 Duncan Nicholson”

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Posted 5 years ago

Hi Duncan, I am sorry to hear this. I have sent you an email with my apologies. Kind regards Stacey

Posted 5 years ago

“Flowers were lovely but did not arrive on the date requested. Not much use when they were a surprise birthday gift.”

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Posted 5 years ago

Hi Ed, sorry to hear you are disappointed. I have sent you an email regarding this. Kind regards Stacey

Posted 5 years ago

Flying Flowers is rated 4.4 based on 11,731 reviews