Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,731 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two lots of flowers on Valentines day. Both parties said that the flowers were nice but one order had the roses upside down in the box.”

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Posted 5 years ago

Hi Robert, I am really very sorry to hear this. I have sent you an email with my apologies. Kind regards Michelle

Posted 5 years ago

“Flowers were of good quality but requested message was incorrect”

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Posted 5 years ago

Hi, sorry to hear this. We appreciate your review. Thank you and best wishes, Sophie

Posted 5 years ago

“Flowers not the best looking ..”

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Posted 5 years ago

I'm very sorry to hear this. If you would like us to look into this further, please email customerservices@flyingflowers.co.uk with the order number and as much detail as possible in relation to the flowers. Best wishes, Luke.

Posted 5 years ago

“Bought 24 red roses for valentines day and they were fine on arrival but wilted within a few hours - disappointing”

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Posted 5 years ago

Hi Michael, thank you for your review. I see that we have been in contact with you in regards to this. best wishes, Sophie

Posted 5 years ago

“Just average”

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Posted 5 years ago

Thank you for your feedback Sarath, I am sorry you were disappointed, kind regards Valerie

Posted 5 years ago

“Decent quality but costly”

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Posted 5 years ago

HI there, we do appreciate your feedback. Best wishes, Sophie

Posted 5 years ago

“Acceptable .Only 3 roses .Expected a slightly better display for the money .”

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Posted 5 years ago

Hi Jack, we appreciate your feedback, thank you and best wishes, Sophie

Posted 5 years ago

“The bulbs arrived very quickly However I was surprised to hear a) that there was NO sign of buds - as it was not made clear from the illustration, and b) that the bowl is plastic. I appreciate that the price for this gift is very competative, and it would probably have cost me more to send had I bought and sent locally, however I would probably have made another choice had I known a and b ! I intend to comment further when the irises bloom.”

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Posted 5 years ago

This is disappointing to hear Sandra. I have sent you an email with my apologies, kind regards Valerie

Posted 5 years ago

“Easy to book. I upgraded to a medium size bouquet and was disappointed at the size. Annoyed that I was offered a 12% discount on my next order but when I came to order the very next morning the offer had expired. Offered a 10% discount instead but then lost free chocolates so no real gain. Felt cheated.”

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Posted 5 years ago

“I chose, ordered, the flowers arrived in good time. Job done without fuss. Acceptable.”

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Posted 5 years ago

“my duaghter sent a photo of the flowers. it looked rather sparse. was told on the phone when I booked them there would be 4 of roses, irises and gerbias. there were only 3 of each of the latter. I would have paid more to have a better bunch. They had good foliage though”

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Posted 5 years ago

Hi Elizabeth, Thank you for leaving us your feedback. I have sent you an email as I would like to resolve this with you. Best wishes Sue

Posted 5 years ago

“The flowers arrived a day later than requested.& within 2days 3 of the roses had dropped.”

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Posted 5 years ago

Hi Michael, I can confirm, that an email has been sent to you in response to this. Many thanks Michelle

Posted 5 years ago

“The flowers were priced at going rate they were fresh and arrived on time there are many company's who offer same service at same prices”

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Posted 5 years ago

Hi there Lesley, thank you for taking the time to send us your review. Best wishes, Sophie

Posted 5 years ago

“the flowers arrived on the day about 1130, which was fine. Unfortunately the packaging was slightly damaged on one end and three of the roses were slightly crushed. It was not a major problem, just a little disappointing.”

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Posted 5 years ago

Hi Michael, Thank you for your review. This is really disappointing to hear. I have sent you an email in regards to this. Best wishes Sue

Posted 5 years ago

“Although the flowers arrived on the correct day, they appeared to be smaller than the picture on your site. So a little disappointed.”

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Posted 5 years ago

Hi Helen, sorry for any disappointment. We do appreciate your feedback. Best wishes, Sophie

Posted 5 years ago

“I sent flowers to my aunt, yellow roses and freesia. My aunt texted to say delivered (on time) roses were lovely but the freesia were a bit poorly. In general flowers ordered by yourselves have always received praise. Just a little disappointed that my aunts flowers were not 100%. It wont put me off ordering in the future as another bouquet just delivered to a friend of mine was very complimentary.”

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Posted 5 years ago

Hi Zosia, Thank you for leaving us your feedback. I have sent you an email as I would like to resolve this for you. Best wishes Sue

Posted 5 years ago

“Flowers look nice but I chose the post option in case my daughter wasn’t in to receive them but the postman took them away when there was no answer! Would be better if it was clearly stated that this may not happen and that the flowers won’t be posted through the door!”

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Posted 5 years ago

Dear Customer, Thank you for your review. I have sent you an email in regards to this. Best wishes Sue

Posted 5 years ago

“3 flowers were broken, 2inchs from the flowerhead, so was not able to arrange in the vase with the rest of the flowers. So a little disappointed !!.”

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Posted 5 years ago

I'm very sorry to hear this, Adrian. I can confirm that I have sent you an email in relation to this. Best wishes, Luke.

Posted 5 years ago

“For the second time my order was not delivered on time. This time the flowers arrived 2 days after the contracted day,which meant my wedding anniversary. To be told that 95 percent arrived on the stated day just caused more anger. Free delivery was offered to me as part of my package, I did not order it outside of that offer. I have since gone on line There is no mention of 95 percent on the page offering free delivery but at the bottom of everything relating to a order. May I suggest that this statement is shown on the first page which shows available flowers, which offer free delivery and not seen until the end of the other page. The only reason I did not rate the company lower was because after a lot of argument, I was offered a refund. Terence F Matthews LL.B. (Hons )”

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Posted 5 years ago

Hi Terence, we do appreciate your feedback and is taken on board. best wishes, Sophie

Posted 5 years ago

“I've had feedback from the recipient of the flowers I recently sent One of the Dark Pinks started drooping after 3 days whilst the other one was perfectly alright Won't be using Flying Flowers again!”

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Posted 5 years ago

Hi there, thank you for your review, it is appreciated. Best wishes, Sophie

Posted 5 years ago

Flying Flowers is rated 4.4 based on 11,731 reviews