Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,731 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived day after birthday”

Helpful Report

Posted 5 years ago

Hello, thank you for your review. I'm sorry to hear that your order wasn't delivered on the day you'd hoped. I can see that this order was sent with our free postal delivery service which isn't always guaranteed to be delivered on the day you select. I'm sorry for any inconvenience caused by this. Best wishes, Dawid

Posted 5 years ago

“FLYING FLOWERS NOTIFIED ME THAT THEY HAD BEEN LET DOWN BY SUPPLIERS AND WERE DOING ALL THEY COULD TO FULFIL THE ORDER I HAVE BEEN ABLE TO EXPLAIN TO THE PERSON THE PLANT IS INTENDED FOR AND I AM VERY HAPPY WITH FLYING FLOWERS RE-IMBURSING ME FOR THE INCONVENIENCE. I EXPECT THE PLANT TO REACH MY FRIEND IN DUE COURSE AND I WILL CONTINUE TO RECOMMEND FLYING FLOWERS.”

Helpful Report

Posted 5 years ago

Hi Doreen, thank you for your kind review. I'm sorry to hear that there has been a problem with your order but I'm glad we could resolve the matter for you promptly. Best wishes, Dawid

Posted 5 years ago

“the flowers were lovely but arrived late”

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Posted 5 years ago

Hi Denise, sorry to hear of the delay. I have seen on the order notes that we contacted to advise and apologise via email. Thanks for taking the time to leave your review. Kind regards Stacey

Posted 5 years ago

“My daughter was very pleased with the flowers I sent for her and her husbands wedding anniversary. I was disappointed the free chocolates were not included. I thought they would be nice for her husbands and the children. Hence the decision to send that particular bunch. I definitely ticked the box to have them included because I tried several times but thought they should appear on the final order. As I tried several times without success I wrongly presumed them must be automatically added”

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Posted 5 years ago

Hi Janet, I am sorry to hear you are disappointed. I have sent you an email with my apologies. Kind regards Stacey

Posted 5 years ago

“Arrived quickly. But I didn't think they were good value for money”

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Posted 5 years ago

This is disappointing to hear. I can confirm that an email has been sent to you in regard to this. Best wishes, Luke

Posted 5 years ago

“The whole system worked well but the flowers were very disappointing when they arrived”

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Posted 6 years ago

“Flowers turned up on time, but they looked very tired, particularly the foliage. Some revived after a day or so, some didn't. Obviously such things are partly due to the treatment they get from the couriers, but wouldn't it make more sense to tailor products to account for this? Alstromeria and sea holly (unsurprisingly) fared well, but others didn't.”

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Posted 6 years ago

“FRIEND SENT ME BUNCH OF FLOWERS FOR MY BIRTHDAY TOTALLY DIFFRENT TO WHAT SHE ORDERED SHOULD HAVE BEEN PINK COLOURS, THESE WERE ASSORTED COLOURS THE ORANGE ROSES WERE FULLY OPEN NOT BUDS AS SAYS ON PAPER I WAS SENT ANOTHER BUNCH OF FLOWERS IN FEW DAYS WAIT FOR IT THE SAME COLOUR BUNCH OF FLOWERS, THE ROSES WERE BROWN ON THE OUTER LEAVES COME ON FLYING FLOWERS , WAKEY WAKEY”

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Posted 7 years ago

“Mothers Day order made from Saudi Arabia (see previous review) FOOTNOTE 6 March 18. I have been presently surprised; Flying Flowers have responded to my complaint (and possibly my review here) and said that they will send a new and separate order to the correct address for me. I thanked them and therefore mark this review accordingly.”

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Posted 7 years ago

“The price made me happy but that was it. The recipient had to ring the company complain about state of flowers and some died 24hrs after delivery.”

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Posted 7 years ago

Flying Flowers is rated 4.4 based on 11,731 reviews