FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.21

4.2 Rating 3,306 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th March 2026

Jessica P

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

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“The cheeses haven't been started yet as they are a gift. The packaging including cold packs was very good and the delivery very quick.”

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Posted 4 years ago

“My order didn’t arrive on the day it should have and then it was found to be lost by the courier so got a refund.”

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Posted 4 years ago

Hi Fiona, We are sorry to hear your recent order did not arrive as it was lost by the courier :( Please be assured we have passed your feedback on to the seller of your item. We can see you have been refunded and apologise for any inconvenience this has caused. Best Wishes The FodaBox Team

Posted 4 years ago

“Goods delivered in a timely manner and website easy to use”

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Posted 4 years ago

“Brilliant products and delivery”

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Posted 4 years ago

“All delivered as expected. A really novel gift for a foodie!”

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Posted 4 years ago

“First time I have used yourselves and have no complaints. Delivered as a gift on time. Thank you”

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Posted 4 years ago

“I bought the spice tin for a friend. I had it personalised and she is absolutely thrilled with it. Thank you.”

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Posted 4 years ago

“good product not so good distribution”

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Posted 4 years ago

“Still not received my order Regards Karen”

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Posted 4 years ago

Hi Karen, Thank you for getting in touch, We are sorry to hear you have not received your order. A member of our Customer Service team will be in touch shortly to try and get this resolved for you. Best Wishes The FodaBox Team

Posted 4 years ago

“Really great gift set at a reasonable price. I can't wait to give it to my mum for Christmas!”

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Posted 4 years ago

“Excellent service and a box full of lovely quality goodies”

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Posted 4 years ago

“My order arrived on time but contained 2 Gift Boxes that contained the wrong items. Of great concern to me was the Gluten-Free gift Box that had items in it that contained Gluten ingredients!! As yet no response to my email, support form or phone calls.”

Helpful Report

Posted 4 years ago

Hi Jimmy, Thank you for taking the time to leave a review of your recent purchase. We can see a member of our Customer Service team has been in touch and unfortunately your order was a bit muddled together :( We are sorry for any inconvenience this may have caused. We do hope the gift can still be enjoyed. Best Wishes The FodaBox Team

Posted 4 years ago

“I ordered this as a present for my husband. He really enjoys beer but struggles to find a good gluten free range. To have the choice of beer cheese and crackers in one parcel is fantastic.”

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Posted 4 years ago

“Thought it took longer to deliver than it should have.”

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Posted 4 years ago

Hi Milda, Thank you for taking the time to leave a review of your recent experience. We are sorry to hear your order took longer to arrive than it should have, we have experienced some delays in certain areas with our courier service due to reasons outside of our control such as the recent storm earlier this month. Please be assured we are working hard to get all orders sent out to customers in time for Christmas. We hope your gift is still enjoyed :) Best Wishes The FodaBox Team

Posted 4 years ago

“Good products and very fast in delivering. I will order again 😊”

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Posted 4 years ago

“Had a problem, couriers damaged goods in transit. Customer service was very efficient and polite and got us a replacement within 3days. Excellent service. Box was just what we’d hoped for. Good quality and very tasty. Well done”

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Posted 4 years ago

“My usual supplier of a Xmas game box no longer provide ,you transferred my order to “Wild and Game and my order was fulfilled agood product!”

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Posted 4 years ago

“Bought dipping sauces for beef fondue to be eaten at New Year. Had a sneaky taste and they are absolutely delicious. Now I won’t have the bother of making them. Carole”

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Posted 4 years ago

“Excellent communication and fast delivery from Fodabox. I was impressed at the variety of items.”

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Posted 4 years ago

“Beautifully presented gift box arrived in perfect condition and on time Great value for money for the craftsmanship involved”

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Posted 4 years ago

FodaBox is rated 4.2 based on 3,306 reviews