FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,202 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 25th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super range of products and mystery boxes are worth trying , problems with order are sorted out , but last 2 orders did need resolving and they were sorted but a little more attention to picking orders needed”

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Posted 4 years ago

“Great box and great service. Thank you.”

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Posted 4 years ago

“I really like the service and I always loved the BoroughBox branding. This new Foda Box name is quite off-putting. It just feels like a made up name with zero connection to anything. Branding and image is important with this type of gifting product and the old branding was part of the appeal. I'm not sure that I'll use them again to be perfectly honest.”

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Posted 4 years ago

“I’ve not received anything yet! Taken ages over a week? Still nothing, then I get asked to review the delivery I’ve not even had!”

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Posted 4 years ago

Hi Kay, We are sorry to hear you have not yet received your order :( We can see that our Customer Service team have been in touch with the seller of your order who has advised of a few delays. We do hope your order has now arrived, please do not hesitate to get in touch if this is not the case. Best Wishes The FodaBox Team

Posted 4 years ago

“Quick and easy ordering/despatch, arrived well packaged. Bought as a present , great value will order again.”

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Posted 4 years ago

“Good choice of different hampers”

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Posted 4 years ago

“Still waiting for delivery after 5 days.”

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Posted 4 years ago

Hi Asif, We are sorry to hear your order did not arrive :( We can see our Customer Service team have looked into this with the seller of your order and a refund has now been provided. We apologise for the disappointment this must have caused. Best wishes The FodaBox Team

Posted 4 years ago

“Everything I asked for. Can’t fault it”

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Posted 4 years ago

“I have used Borough Box a few times now and the products are always high quality and well packaged. It’s a good way to support support small businesses too. The only down side is that because they use many different suppliers, you can pay postage on each item in your order and this can add up to quite a bit on multiple orders. Having said that I will definitely use Borough Box again in the future.”

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Posted 4 years ago

“Ordered a Xmas present for partner. Old fashioned cocktail kit. Very over packaged and a bit over priced in my opinion.”

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Posted 4 years ago

“Ordered cheese and wine hamper for Birthday Boy. Haven’t seen it myself but he loved it! He said it was beautifully presented and consumed very quickly. Will be back for more orders. Thank you!”

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Posted 4 years ago

“Despite the problems with delivery of my order, Fodabox were very helpful in trying to get it sorted, but because of time constraints on my part, this was not possible and within a very short time I received a full refund. This disappointment will not stop me contactingg Fodabox again. Best wishes”

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Posted 4 years ago

“I was very pleased with my order, it was swiftly despatched, and arrived very nicely packaged. I will certainly use your business again.”

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Posted 4 years ago

“BB despatched the gift box quickly are I ordered. Nothing else to report - see previous comments”

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Posted 4 years ago

“Great selection of things to buy - lovely for gifts. Super fast delivery and packaged very well.”

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Posted 4 years ago

“Good quality product, prompt delivery, happy customer.”

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Posted 4 years ago

“Easy and clear way of finding what you are looking for”

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Posted 4 years ago

“Bought it for the first time as a gift so only limited items Looks amazing”

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Posted 4 years ago

“Due to shutting down my office I asked on Thursday if you could deliver earlier and at a different address. My parcel arrived today just as I asked - many thanks.”

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Posted 4 years ago

“fantastic quick delivery well packed with bottles of Mustchup sauce great for stews you can get different heats of this sauce lovely stuff”

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Posted 4 years ago

FodaBox is rated 4.2 based on 3,202 reviews