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FodaBox Reviews

4.2 Rating 3,283 Reviews
79 %
of reviewers recommend FodaBox
4.2
Based on 3,283 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read FodaBox Reviews

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th March 2026
Jessica P
FodaBox 5 star review on 15th March 2026
Jessica P
FodaBox 5 star review on 15th March 2026
Jessica P
FodaBox 5 star review on 4th September 2025
Aimee H
FodaBox 5 star review on 2nd May 2022
Mirlinda H
FodaBox 5 star review on 19th April 2022
Claudete R
FodaBox 5 star review on 16th February 2022
Phoebe P
56
Anonymous
Anonymous  // 01/01/2019
The product was good, but it's a shame Boroughbox use Yodel who always seem to have rubbish service. Recieved an update from them that the gift was out for delivery, then it went back to the depot, next day no update so contacted the driver who said it wouldn't be delivered that day and when it finally was the following day they left the gift on the recipient's bin and didn't bother to walk down the stairs to the front door - someone was in all day! Did contact Boroughbox who told me Yodel used to have a bad reputation but are better now hmm..
Helpful Report
Posted 4 years ago
Shockingly poor suppprt & delivery service. Will not be ordering again
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Posted 4 years ago
Very good products high quality and met up to expectations
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Posted 4 years ago
Interesting products and all delivered really quickly and efficiently
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Posted 4 years ago
Great for gifts! Lots of choice to suit all budgets
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Posted 4 years ago
The botanical birthday cake was even more beautiful than the image of it. Everyone commented on the taste being exceptional too. Moreover, I was very worried about the timing and so wrote an email to which I received an almost instant response. The whole shopping experience has been second to none! Thank you for such a beautiful and unique product!!!
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Posted 4 years ago
Fantastic service - ordered voucher for all staff on team and found both the voucher / multi-order AND individual delivery excellent. Will definitely use again. Would recommend for anyone looking for individual drinks vouchers or multi-address options (most other websites only allowed inflexible corporate packages but this enabled us to do virtual team drinks across multiple sites at the equivalent price of a drink each). Worth noting in advance delivery charge for NI though.
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Posted 4 years ago
I sent a gift to my friend in London, from myself here in Australia. She did a little video of opening the box and it was great! She loved it, it was delivered pretty quickly and the contents were fabulous.
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Posted 4 years ago
Very disappointed with the slack approach . I specifically requested to deliver an item for a particular occasion , plus it wasn’t a big ask as it states in the site : 2-3 days delivery . It was for my sons bday and it didn’t come . Very very disappointed . Never again
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Posted 4 years ago
The recipients of the hamper loved everything and called to thank us for the unusual and delicious treats in the hamper. It was delivered on time and was excellent value. Thank you for making their anniversary special.
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Posted 4 years ago
Very expensive and out of date items were supplied
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Posted 4 years ago
Unfortunately, the gift was never delivered. There must be an issue with the delivery partners, as it kept getting scheduled and then they would move the date without notice which was over a week past the original intended delivery date. Additionally, the one time a delivery attempt was made no doorbell was rang and there were multiple people home and there is a business that answers the door as well which stated no doorbell was rang. They did issue a refund but we would have preferred an on-time delivery of the gift.
Helpful Report
Posted 4 years ago
Great service, gifts were fab presents for teachers and staff
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Posted 4 years ago
While the product offerings seem great, for the amount of money spent I would expect an on-time delivery. Unfortunately, the gift I ordered was over a week late. I was able to get a refund but it’s unfortunate that their product never made it to its central London destination.
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Posted 4 years ago
BoroughBox is fantastic to provide gift to friends and colleagues.
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Posted 4 years ago
Great quality and service.
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Posted 4 years ago
I was fortunate to win a gift voucher to shop with Borough Box. My biggest problem was that I was spoilt for choice - there was so much to choose from that I was like the proverbial 'kid in a sweet shop'! My only disappointment was a keg of beer being sent as one of the mystery boxes I chose although my husband was understandably pleased!! Everything else looks great and I'm enjoying trying new things. Best item - dark chocolate with coffee, yummy.
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Posted 4 years ago
Delicious selection of treats with gorgeous packaging!
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Posted 4 years ago
Bought as a present for my sons birthday , he was delighted with this unusual gift. Interesting snacks and unusual beers . Prompt delivery and well packaged.
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Posted 4 years ago
Great selection Speedy efficient delivery Thank you :)
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Posted 4 years ago
FodaBox is rated 4.2 based on 3,283 reviews