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FodaBox Reviews

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

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Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

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FodaBox 5 star review on 2nd May 2022

Mirlinda Husejni

FodaBox 5 star review on 19th April 2022

Claudete Riordan

FodaBox 5 star review on 16th February 2022

FodaBox 5 star review on 13th February 2022

FodaBox 5 star review on 5th February 2022

FodaBox 5 star review on 3rd February 2022

Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

52

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although ordering 4 products from Foda Box previously Borough Box, I have to date only received 3 and await delivery soon of the other one, which is the tea gift and which the company said that they would send out again before Xmas due to a packing mistake (?). So only 3 stars as job not yet done properly and I received only 3 Foda Boxes.”

Posted 2 years ago

“Generally great - but the fact you missed my name off the “from” message kinda ruined the gift for my team”

Posted 2 years ago

“Value for money was poor - 8 small items for nearly £70 and the majority just snacks that could have been bought much cheaper Arrived on time and well packaged but I'd be much more careful in buying vegan food online in future”

Posted 2 years ago

“I ordered it, it was delivered and recipient said thanks.”

Posted 2 years ago

“Delivered fine. Wasn't noted on packaging that the contents were refrigerated, so it was left on the side all day, until I opened it that evening.”

Posted 2 years ago

“No doubt things will improve but I found the process to be laborious and I'm not sure that the FODA prefix is a good idea! Reminds me of cattle food!! All three items were, I felt, not up to standard and I am unlikely to buy them again.”

Posted 2 years ago

Hi John, Thank you for taking the time to leave a review of your recent experience, We are sorry to hear that you have not had the best experience and our new name has not hit the right note for you :( In relation to the items you received, we are sorry they were not up to standard but hope they were enjoyed in some way. We always test all products we sell to make sure they meet the Fodanist standard of approval before we share them with our customers. Best Wishes The FodaBox Team

Posted 2 years ago

“Thought it took longer to deliver than it should have.”

Posted 2 years ago

Hi Milda, Thank you for taking the time to leave a review of your recent experience. We are sorry to hear your order took longer to arrive than it should have, we have experienced some delays in certain areas with our courier service due to reasons outside of our control such as the recent storm earlier this month. Please be assured we are working hard to get all orders sent out to customers in time for Christmas. We hope your gift is still enjoyed :) Best Wishes The FodaBox Team

Posted 2 years ago

“Parcels that arrived were great and have been well-received. Unfortunately two parcels are stuck in transit and Fodabox hasn’t responded to my queries about them yet.”

Posted 2 years ago

Hi Susan, We are sorry to hear your order has not arrived and you have not received any contact from us. We have had a few problems with our contact form this week that has meant some emails have not come through to us :( Please keep an eye out on your emails as we will be in touch shortly, Best wishes The FodaBox Team

Posted 2 years ago

“Ordered a Xmas present for partner. Old fashioned cocktail kit. Very over packaged and a bit over priced in my opinion.”

Posted 2 years ago

“Delivery was slow - 9 business days in total (and order was pre Black Friday) No communication as to whether the goods had been dispatched or not. I wasn’t in a rush to receive them so it didn’t cause me any problems.”

Posted 2 years ago

Hi Helen, Thank you for taking the time to leave a review of your recent experience. We are sorry to hear there was a delay in your order arriving, please be assured we have passed your feedback on to the seller of your order, to review their shipping notification processes. Best Wishes, The FodaBox Team

Posted 2 years ago

“Good box but the delivery was quite late and there was no confirmation email so I rebooked thinking it hadn’t gone through. Recipient ended up with two boxes both about 5 days late. But she did love the box and contents. Fine other than communication and delivery.”

Posted 2 years ago

“Ordering process was straightforward apart from applying the discount. I registered for your newsletter and received a £5 discount off my order but didn't get a code. I rang your customer services and spoke to Stephanie who was very helpful and gave me a code. Unfortunately there wasn't anywhere on the screen to enter the code so I ended up paying full price. Fortunately, Stephanie had suggested I email her if I had any issues and she sorted me out a refund. So not the best journey, or use of my time but despite the initial tribulations the pies arrived on schedule and I am looking forward to eating them. And thanks to Stephanie's good customer relations I will use your site again”

Posted 2 years ago

Hi Ian, Thank you for taking the time to leave a review of your recent experience. We are pleased to hear all was resolved with your discount code and look forward to you shopping with us again :) Best wishes The FodaBox Team

Posted 2 years ago

“Don't use Yodel!”

Posted 2 years ago

“This was a gift and dispite the name of the recipient being on the order it was omitted on the delivery slip. As it was delivered to a busy big office caused a lot of confusion”

Posted 2 years ago

Hi Estelle, Thank you for taking the time to leave a review of your recent experience. We do apologise for the confusion that was caused :( Please be assured we have passed your feedback on to the seller of your gift to prevent a future occurrence. We do hope the gift is enjoyed. Best wishes The FodaBox Team

Posted 2 years ago

“Great customer service! Helped and answered me quickly.”

Posted 2 years ago

“The original order was a gift that arrived damaged, on providing feedback a new order was sent as a replacement. Customer service for resolving the issue was very professional.”

Posted 2 years ago

Hi There, Thank you for taking the time to leave a review of your recent experience, We are sorry to hear your order was damaged :( Please keep an eye out on your inbox for an email from us. Best wishes The FodaBox team

Posted 2 years ago

“*Update, order was delivered after a few days and emailing customer services. I can’t rate the contents as yet since it won’t be opened until 1st December. Difficult to review since it was meant to be delivered yesterday. There has been no confirmation of dispatch and as yet no response to my email”

Posted 2 years ago

Hi Fiona, Thank you for taking the time to leave a review, I appreciate this was ahead of you receiving your order. I understand we have now been in touch to provide you with an update of your delivery and hope you enjoy it :) Best wishes, The FodaBox Team

Posted 2 years ago

“Great service and delivery on time. Packaging not good though.”

Posted 2 years ago

Hi Maureen, Thank you for getting in touch regarding your recent order, We are pleased to hear you received great service and your delivery was on time but are sad to hear the packaging of your advent calendar was not good enough :( Please be assured we will be passing your feedback on to our teams internally to see what further improvements can be made for future advent calendars. Keep an eye out on your inbox for an email from us :) Best wishes The FodaBox Team

Posted 2 years ago

“I’m afraid FodaBox did not make me happy but very disappointed instead! I received the gin advent calendar today arriving on the day I booked, so great there. I checked to see if was ok as the bottles were rattling around inside the black box inside the brown delivery box. It was all in one piece thank goodness but I was so disappointed with what I considered to be quite a crude looking advent calendar with compartments made of thin cardboard dividers. No style, elegance or finesse to the box at all for that is all it is, a black vaguely decorated looking box! This compared to a Prosecco advent calendar I bought which was absolutely beautifully boxed & indeed considerable less expensive also the Molton Brown advent calendar I bought, elegantly designed with beautiful drawers to pull out is stunning. For the cost of £124.99 for the Gin lovers Advent calendar I do think more thought with the designing & packaging for each bottle etc would had been more acceptable for the pricing. I’m sorry but very disappointed sadly.”

Posted 2 years ago

“This was my first time ordering and they got it wrong, however it was quickly sorted and I received my order promptly, the products I ordered were amazing! The packaging was also nice and secure”

Posted 2 years ago

Hi Leanne, Thank you for taking the time to leave feedback following your recent shopping experience with us. We are glad to hear that despite there being a problem with your order, it was resolved quickly for you :) Best Wishes The FodaBox Team

Posted 2 years ago

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FodaBox is rated 4.2 based on 2,933 reviews