fonegiant Reviews

Name: fonegiant
Address: Unit 3 Willow House River Gardens Feltham, London
Rating: 4.18

4.2 Rating 713 Reviews

79 %

of reviewers recommend fonegiant

Company Reviews

Questions

Metrics

4.2

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

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fonegiant 5 star review on 10th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This phone for a start was in unacceptable condition. i knew that i was buying a grade C phone. but this was more like grade E condition. Recently I have noticed the vibrate function doesn't even work. Today, the phone ran out of battery. When i turned it on, it came up with an error message saying HTC sense has stopped working. This is the 3rd time this has happened since I bought the phone. Every time a factory reset has to be done and I lose all my data on my phone. Please advise how i can return this phone for a refund, or a swap for a working phone. even if i need to pay extra.”

Helpful Report

Posted 9 years ago

“I can give just one star for this company. For customer service they was very polite and helpful. Unfortinitely, I didnt get phone. Because, when they send my a phone it was locked. In the phones description was said phone is unlocked.Later they send my unlocked code, but still phone doesnt working. So, I have to return phone to them. They said that they will send my another one, but at the end they cancel the order and return my money back. All this process last three weeks. I am dissapointed of Fone Giant. And suggest for others think teice before buy from this company. And for company I suggest to check the phones before send them for customers, because this was companies mistake.”

Helpful Report

Posted 9 years ago

“Sent me the black note 4 when i ordered the white one, also says white in the delivery note. Ive tried contacting fonegiant but customer service non existant. Will never use again, will not recommend.”

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Posted 9 years ago

“I was sent a phone that wouldn't update and had to return it for fixing which took way too long so had to return it after an unacceptable wait Still waiting for a refund of postage.”

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Posted 9 years ago

“Phone was repaired twice during the warranty period for the same fault. Fonegiant suggested that it was my fault for not looking after the phone properly. The truth is they sold the phone with a fault they can't fix and do not want to replace.”

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Posted 10 years ago

“Crap service crap product”

Helpful Report

Posted 10 years ago

fonegiant is rated 4.2 based on 713 reviews