FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service”

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Posted 4 years ago

Thanks for the great feedback, we appreciate it!

Posted 4 years ago

“Exceptional products and easy website…”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“I ordered the cannoli shells for Christmas. I like to pass out as 'gifts.' They were delivered in excellent condition and are wonderful. I just wish they had smaller cases than 60 count. I will order again next year. Thank you Food Service Direct! Suzanne”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“easy order, easy delivery- don't have to mingle with society's covid deniers. All a win !”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Excellent response!”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Delivery was fast.”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“Poor communication”

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Posted 4 years ago

Thank you for the feedback. Please reach out to our customer service team we would love to further assist you. Please email CustomerService@FoodServiceDirect.com!

Posted 4 years ago

“Quick service .”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“The order was not as expected”

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Posted 4 years ago

We hate to hear there was an issue with your order.Please shoot us over an email with the order details and we will do what we can to make this right for you.

Posted 4 years ago

“Excellent company to deal with. Got exactly what I ordered when it was promised. Can’t wait until next order.”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“The food is always great, have ordered many times it has been delivered on time and always great tasting , can not get this at any stores around my area”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Service was good, delivery was fairly quick! I will use again to order my Duke’s mayonnaise! Thank you!”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“I was definitely impressed with the speed of thedelivery and the dry ice packaging.i will order again.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“I was very pleased with the size. I didn’t like that the shells wasn’t individual wrap but other than that I was pleased.”

FoodServiceDirect.com 5 star review on 29th December 2021

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“Excellent product and service!!!!”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Fast shipping. Product as described. I would use them again!”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Yes, yes, and yes. After years of looking for the Pizza Hut dressing, we finally found it. Four gallons of PH goodness. Exceptionally happy.”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“I was pleased what I got and I will buy from you again as I make war wonton soup I tried to make wontons and they all fall apart so I’ll just keep buying them from you guys thank you very much I appreciate it”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“This is the best gravy. It can be used just plan but our family loves sausage added to ours. It is delicious!”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Very good selection..great prices..fast ship....thank you”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews