Freddie's Flowers Reviews

Name: Freddie's Flowers
Address: Freddie's Flowers, 23-34 Ingate Place, London, London Borough of Wandsworth
Rating: 2.77

2.8 Rating 234 Reviews

40 %

of reviewers recommend Freddie's Flowers

Company Reviews

Questions

Metrics

2.8

Based on 234 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

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Location:

Freddie's Flowers,
23-34 Ingate Place,
London
London Borough of Wandsworth
SW8 3NS

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Freddie's Flowers 2 star review on 7th March 2026

Anonymous

Freddie's Flowers 5 star review on 8th April 2025

Katie Allen

Freddie's Flowers 2 star review on 2nd April 2025

Sue

Freddie's Flowers 2 star review on 18th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, very simple to use with full instructions on arranging them. Flowers last for around 2-3 weeks.”

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Posted 6 years ago

“I treat myself to a bunch/box of flowers every month. They are delivered before 7am which is amazing so i can arrange them in water before i go out for the day. Beautiful selection.”

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Posted 6 years ago

“The flowers are top quality and last for ages.”

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Posted 6 years ago

“Great flowers really fresh and easy to arrange”

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Posted 6 years ago

“Freddie's Flowers are always beautiful, last for ages and are very good value for money.”

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Posted 6 years ago

“I love to receive these flowers, the company are friendly and have a can-do attitude. I regularly change the address for friends' birthday presents and this is not a problem. I enjoy the videos and learning facts about various plants. A great business.”

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Posted 6 years ago

“Love my delivery every week, lovely fresh flowers that actually last the full week! They are always delivered by 8am would highly recommend”

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Posted 6 years ago

“Fantastic service, beautiful flowers - never disappointing”

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Posted 6 years ago

“First box of flowers was amazing and has lasted 3 weeks. My Mum is so happy and looking forward to her next delivery on Wednesday!”

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Posted 6 years ago

“Fabulous flowers, 1st order arrived and ladyed 3 n half weeks. 2nd order arrived and one of the rises was a little ropey, sent a pic and 2 days later a whole new bouquet was sent, beautiful flowers and really pleased with the service and the whole family now looking forward to the next 'flower day'”

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Posted 6 years ago

“Freddies flowers are wonderful what more can I say love them flowers are so beautiful, always delivered on time.”

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Posted 6 years ago

“Flowers are fab”

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Posted 6 years ago

“Great service,lovely selection of flowers and last well,online ordering and skip function easy to use”

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Posted 6 years ago

“Loving the flowers they are beautiful”

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Posted 6 years ago

“Saw them at Paddington and ordered. They looked wonderful in store but when delivered small bunch of flowers already started wilting after 4 days waste of money cancelled account”

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Posted 6 years ago

“I ordered these for my Mum. She absolutely loves them and says they are the highlight of her week. Her main comments are how long the flowers last so she keeps the ones from the previous week or so and does 2 arrangements. They are so much better than inter flora or m and a or Tesco who I have used in the past.”

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Posted 6 years ago

“Great idea but after 3 months of repeated problems that repeat and don't get resolved - missed deliveries - random deliveries with wasted flowers since I was away - multiple payments drawn amounting to £144 miss billed and now quarrelling to get monies refunded - no apology and no December flowers for Christmas I have to part company with their subscription service .....it doesn't work.”

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Posted 6 years ago

“Outstanding customer service! They really care about their customers. I received a sad looking bunch on New Years day so dropped a message to their customer service team. The response was so quick and they sent out a fresh bunch. They are gorgeous flowers...”

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Posted 6 years ago

“My first flowers were sent free to see if I liked them. The flowers arrived on time but when opened 2 out of 5 flowers were damaged and writhing. I then decided to cancel but have had no replies to my email. Freddie’s Flowers then decided to ask my card (which I had frozen) 12 times for the money that was not owed to them. No replies to my email so far.”

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Posted 6 years ago

“Absolutely Shocking!! I signed up last Tuesday 12th November with my first delivery for my wife confirmed by Freddie's Flowers for the 15th November. Absolutely nothing turned up and there was no contact from either Freddie's Flowers or the delivery company. I sent an email to them on the Saturday and then followed up again on the Monday and received absolutely zero response. I then phoned twice on Wednesday 20th and eventually got through to someone. They looked at the system which said that it was still with the driver 5 days later!! I asked why I hadn't had a response and they stated that they have had a lot of emails and have been to busy to even read my email! This is absolutely shocking for an online company that's business relies on new customers, happy customers to introduce their services to friends and family and ultimately a strong delivery service. I was offered an apology and a delivery the next day which in itself was dumb given that would be the day before my supposed next weekly delivery!! Quite frankly the person on the phone didn't give a hoot and failed to take my complaint seriously. It does seem that these days companies take no responsibility for their errors and simply couldn't care less!”

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Posted 6 years ago

Freddie's Flowers is rated 2.8 based on 234 reviews