Freddie's Flowers Reviews

Name: Freddie's Flowers
Address: Freddie's Flowers, 23-34 Ingate Place, London, London Borough of Wandsworth
Rating: 2.77

2.8 Rating 234 Reviews

40 %

of reviewers recommend Freddie's Flowers

Company Reviews

Questions

Metrics

2.8

Based on 234 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

Visit Website

Location:

Freddie's Flowers,
23-34 Ingate Place,
London
London Borough of Wandsworth
SW8 3NS

Write Your review

Tell us how Freddie's Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freddie's Flowers 2 star review on 7th March 2026

Anonymous

Freddie's Flowers 5 star review on 8th April 2025

Katie Allen

Freddie's Flowers 2 star review on 2nd April 2025

Sue

Freddie's Flowers 2 star review on 18th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shocking customer service - 1st bunch were lifeless literally dropping and did not last even 6 days. Promised a review by their quality - yes you guessed no review. They encouraged me to take the 2nd delivery which on literature says will be delivered in the morning on Fridays - it is now 3.30pm still no flowers asked to cancel and get a refund refused!. These flowers will have been out of water for more than half a day - I have now canelled my account and will be £25 out of pocket I have no words. Dreadful company.”

Helpful Report

Posted 5 years ago

“I’ve just received my third delivery and as usual STUNNING. Thank you”

Helpful Report

Posted 5 years ago

“I ordered a trial free bunch of flowers which did not arrive. 4 days after emailing to let them know, I received a call from Callum who told me the flowers had not been sent as I hadn’t placed an order. I let him know that the order confirmation email and what was displaying on my account clearly proved this was not the case and that I wanted to cancel my account in view of the poor service. Callum proceeded to ask what I felt was poor!! I have no words. Dreadful company.”

Helpful Report

Posted 5 years ago

“Flowers are always soooooooooooo beautiful and make me smile when i receive them - your telephone manner is excellent and i will return to you for my flowers once this terrible time is over xxxxxx”

Helpful Report

Posted 6 years ago

“Outstanding flowers!!!! Recommend them completely Christchurch”

Helpful Report

Posted 6 years ago

“Got a free flowers card from my mother. At NO point following this card did it say how much, how often or that it was a repeated delivery. Put in card details as once again it didnt say I would be charged or how much and many account make you log details without charging. Had to search the website to discover it was EVERY week and £24. My mother had been offered two bouquets at half price but also had no knowledge it was a subscription. Be careful what you sign up for! Response to email about this and cancelling account simply said they cancelled it but nothing in regards to misleading advertising.”

Helpful Report

Posted 6 years ago

“Beautiful flowers they arrive in a box with the Instructions on how to arrange them . Vert well packaged. Love them A++”

Helpful Report

Posted 6 years ago

“Great value and beautiful flowers. Lovely to receive in great condition”

Helpful Report

Posted 6 years ago

“Beautiful flowers which last ages. The boxes are always varied, with interesting arrangements which bloom into a stunning professional looking display.”

Helpful Report

Posted 6 years ago

“Always deliver on time Beautiful flowers that last for 2 weeks Always exciting to open the delivery to see what flowers are enclosed The Xmas bouquet was absolutely stunning”

Helpful Report

Posted 6 years ago

“The flowers are wonderful and always seem to arrive just when I need cheering up”

Helpful Report

Posted 6 years ago

“Easy to order or cancel flowers. Excellent quality. Last much longer than usual shop bought flowers. Look stunning. What's not to like? Great value and delivered on time and in great condition”

Helpful Report

Posted 6 years ago

“Love all the flowers sent to me :) they smell and look fantastic, you get a step by step on how to make up the bouquets and how to take care of them, everything is recyclable or biodegrades as well which is awesome! Thanks guys!!”

Helpful Report

Posted 6 years ago

“The intro offer appealed and I received the first two weeks of gorgeous flowers at half price. I intended to quit after that but the flowers were such good value for money even at full price, they last two weeks looking full and fresh and there is such a lovely seasonal variety carefully curated for you. The tips on how to arrange them and the information about the flowers is always useful and the delivery is hassle free and recyclable.”

Helpful Report

Posted 6 years ago

“Lovely flowers, very good quality and really cheering. Particularly like the arranging instructions.”

Helpful Report

Posted 6 years ago

“Very disappointing bunch of flowers this time. The roses had been crushed with other flowers on top. They lasted 5 day's before they looked a mess. I've had flowers from you before & they've been amazing. I also recommend a friend & my friends were as bad.”

Helpful Report

Posted 6 years ago

“I’ve been lucky enough to receive Freddie’s flowers fortnightly for the last few months. They are beautifully packaged and their step by step guide to arranging, has earned me so many compliments! 10/10 to both Freddie and to the wonderful man in my life for sending them 💕”

Helpful Report

Posted 6 years ago

“Flowers are always fresh, last a good two weeks (at least) Great service. Never been disappointed.”

Helpful Report

Posted 6 years ago

“Fantastic flowers. You can chose how often to have them delivered, they arrive beautifully fresh, have fun arranging them, sit back & watch them bloom. The quality is far better than supermarket flowers, they last at least two weeks, the last blooms lasted almost 4 weeks. The selection is a surprise each time. Freddie has a great eye for colour co ordination. They are ideal as gifts, good value. I love them. Don’t hesitate give them a try, first box is free, you won’t be disappointed.”

Helpful Report

Posted 6 years ago

“Flowers are always delivered on time, fresh and beautiful. They last SO long. I'm always surprised by the selection. I'll never buy flowers from anyplace else.”

Helpful Report

Posted 6 years ago

Freddie's Flowers is rated 2.8 based on 234 reviews