“Received an item from FreePrints Gifts app that was missing the components to display as it was supposed to (a tabletop display). I wrote to support and they were quick to respond and it appeared that they were going to make it right, but after a week I have not heard back and this was intended for a gift I cannot give now, unless they send the missing component before the weekend.”
“The last time I ordered from FreePrints.com the quality was horrible. I gave it another try with photos on a recent trip and once again they were horrible quality. I deleted my account and app. If you are expecting good photos, do not use this app.”
“I did not get my prints on the day I should have. I contacted the customer service and the only thing I was told was give it a few more days. I asked why they can't provide a tracking number. The customer service person said they don't have one.”
“I ordered back in early march and still have received my order it’s happening on several occasions but I could went to Walmart or Walgreens to print my photos and 11:93 is high reply really is it free”
“Charged $7.99 a few times each month without my authorization even though they say there’s no subscription required. I was wondering how they could come out on top by just charging for shipping of each free product every month and using photobooks, tiles and free prints as it’s the same company I just notified my bank of $15 so far this month and they said it goes back to the beginning of January with unauthorized purchases as well. $106 so far since January 1st. I tried chatting with a live person and it’s impossible. I had to close out my credit card to stop them from continuously charging me. Very, very frustrating.”
“Free Prints integrity has been compromised with me because they advertised a blanket as the “free” monthly item, gave me a total, however, when I checked out they changed the total from $16 to $30 right in front of my eyes. They stated the blanket was not free. By the time I went to take a picture of the screen, the company removed the offer. The company knew they removed it, so they kept asking for a screen shot of the offer. How low down & dirty. My advice is, if you are involved with a company you have to keep photos of offers, transactions, to keep them honest, do not do business with that company. Keeping photos should be an option for your records/accuracy. It should not be something you must do to prove to them they offered you a product. It takes less time & energy to shop with a BETTER company. Good luck and thank you for listening. I’m only trying to help others avoid a headache. REMEMBER: those who retaliate for receiving bad reviews will receive their karma, so don’t do it. Next time do better.”
“I've used them several times and have had no issues until recently. I purchased over 100 pictures, some in bikinis and intimate pictures from my vacation. I am infuriated because not only did I never receive them, I then did a reorder and STILL never received them even though they said they were shipped. It is sickening to know my personal images are just out there floating around in some strangers hands. Will NEVER use again!”
“I have used free prints many times and have never received my photo albums when they say Im going to get it I always have to go on the site and report I didn’t receive it and then wait a few weeks again before I actually get my order I don’t like the way this company does business it’s don’t a scam but something is not right .👎🏻👎🏻👎🏻👎🏻👎🏻😡”
“I ordered my wedding invitations and RSVP's through Free Prints. My invitations came out great, but my RSVP's were extremely small and half of them were cut off at the top.”
“I am so glad that I read reviews before I ordered. The first 5 reviews did not receive their Photos and no money was not refunded And was told no live Human worked for that company. Who the hell What's to deal with A machine? NOT ME !!!!!!!!!!!!!!!!!!!”
“I had a t-mobile Tuesday coupon to get some prints with free shipping, but free prints would not honor the coupon and went back and forth with me via email for 3 days till the coupon expired”
“Tried to order a free prints calendar several times.every time I got to December all my progress would get lost and it would freeze on me. It kept on saying that the free option wasn’t available. don’t ever order from this stupid app.”
“I have been charged for pictures and never received . Said it was shipped 12/7 and it’s now 12/20
I’ve used this before with no problem but I’ve emailed several times with no response . I’ll be contacting my credit card to dispute”
“Ordered over 60 photos with 2 day shipping to fill a photo album purchased for my daughter as a Christmas gift as well as 3 magnets...Later I was informed they wouldn't arrive until December 27th! I was denied cancelation and told no live agents work for this company ! Waste of 30$ and will be disputing charges!”
