“Placed an order with Free Gifts and have yet to receive my order since Dec 2021. Reached out to customer service on multiple occasions with no reply. I have been using this company for over a year now and after this, I will never place another order. Absolutely horrible and definitely caught me for a suprise.”
“Ordered my pictures, they printed off the wrong prints, when contacted they told me they would reprint my order, after long emails and chats(why you can't call is beyond me) ONLY to recieve the ONE photo that actually turned out right, after MORE emails and chats, guess what they sent ONLY the ONE photo they got right again! NEVER again!”
“Do not use free prints or any affiliate!! terrible customer service!! Shipping took 3 weeks and when I sent an email telling them to credit my credit card because I did no receive
photos! They sent an email sending the photos. I needed before Christmas. They are terrible. Don't use them. Free for a reason. Quality is bad also.”
“Worst company i've ever seen. Pathetic service, pathetic management.
I've ordered a long back but still I'm waiting for that. I chase the company through email but they aren't helpful, even I've already made the payment to them in advance by paying online.
Team - Please ask your superior/supervisor and specially to your CEO to shutdown the company and refunding the amount of all those customer who haven't received the photos yet!!
Unexpected management !!
Remember - You're using/holding my amount. Will drag you in consumer court soon.
Best of luck!”
