The Fresh Chile Company Reviews

Name: The Fresh Chile Company
Address: 320 E. Wyatt Dr. STE C, Las Cruces
Rating: 4.83

4.8 Rating 5,537 Reviews

96 %

of reviewers recommend The Fresh Chile Company

Visit Website

Phone:

5758008284

Email:

service@freshchileco.com

Location:

320 E. Wyatt Dr. STE C
Las Cruces
88001

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The Fresh Chile Company 1 star review on 31st May 2025

Kate Marcus

The Fresh Chile Company 1 star review on 21st January 2025

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The Fresh Chile Company 5 star review on 22nd April 2021

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Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought ten bottles of the extra-hot red chili sauce and was very disappointed. Have tried three of the bottles and they have all been ultra mild - no chili flavor or spice at all. Ketchup is spicier. I have had extra-hot hatch green chili peppers before and it has always even very, very hot. Seems to me, these bottle might have been mislabeled to be this bland. I was really looking forward to some great hatch chili. I will just have to try a different brand. Thanks anyway, Garry”

Helpful Report

Posted 6 years ago

Hi, Mr. Allen, We stand by our 100% Satisfaction Hatch Green and Red Chile Guarantee Policy, and we have reached out to you regarding your order, but have not received a response. Please e-mail us at service@freshchileco.com or call 575-800-8284 so we can assist you. Warmly, The Fresh Chile Company

Posted 6 years ago

“You ask for this yet I stil have not received my order.”

Helpful Report

Posted 6 years ago

Hi, Donna, We’re trying to make sure we pick your Lumbre at just the right time so you will receive beautiful and flavorful chile. Thank you for hanging in there and waiting so patiently with us for these gorgeous peppers to be ready for harvest. If you would prefer a different heat level that will be ready to harvest sooner, please let us know that you would like to make that change. Otherwise, we look forward to providing you with the beautiful and fiery Lumbre chile once it's ready to harvest. Warmly, The Fresh Chile Company Team

Posted 6 years ago

“i do not have any peppers yet”

Helpful Report

Posted 6 years ago

Hi Rod - we looked you up in our ordering system and do not see an order for Fresh Chile Peppers placed for you. We do have an order in for the variety pack of jars of Chile. Those however, are a preorder and will be sent to you as soon as we have our Pure Green and Red/Green blend in stock again. If you intended to put in an order for the Fresh Chile please be sure to contact us at 575-800-8284 and we will help you get this taken care of!

Posted 6 years ago

“I haven’t received my order yet”

Helpful Report

Posted 6 years ago

Hi Elizabeth, We apologize again about the delay in shipping out your order due to the backorder on the shirt you ordered. We do typically aim for our customers to receive their products in less than the 7 business days that it took for you to receive yours, but hope that the customer service you received when you reached out to us was helpful in knowing that your order was on its way! Warmly, The Fresh Chile Co. Team

Posted 6 years ago

“Ordered for.my brother said it was bland with no flavor..”

Helpful Report

Posted 6 years ago

Hi David, We are sorry to hear this! We have a 100% Customer Satisfaction Guarantee or your money back and are happy to refund you order for you since your brother was not satisfied with our Chile. Warmly, The Fresh Chile Co. Team

Posted 6 years ago

The Fresh Chile Company is rated 4.8 based on 5,537 reviews