The Fresh Chile Company Reviews

Name: The Fresh Chile Company
Address: 320 E. Wyatt Dr. STE C, Las Cruces
Rating: 4.84

4.8 Rating 5,512 Reviews

96 %

of reviewers recommend The Fresh Chile Company

Visit Website

Phone:

5758008284

Email:

service@freshchileco.com

Location:

320 E. Wyatt Dr. STE C
Las Cruces
88001

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The Fresh Chile Company 5 star review on 22nd April 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried the sun dried red chile sauce and it was super acidic, like there was lime juice in the sauce. Not edible.”

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Posted 3 months ago

“Over priced, and average at best. Wrapped in some sort of paper not a traditional corn husk, had very little meat, and the masa was watery. Don’t waste your money.”

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Posted 5 months ago

“Ordered Chili Rellenos...Thawed when I got them. Told me they would send more...Never received them Overall a very disappointing experience.”

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Posted 7 months ago

“I like the products but terrible customer service. Due to customer service we won’t be ordering from there again. Many other options out there to chose from.”

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Posted 1 year ago

“Those in the the 96% that rate this chili with a 5 are either the company's family, friends, and associates or they have very low tolerance for spice. More than likely, they are visitors to the southwest and bought into the advertisement and promotion. I bought several jars of the "Pure Green" hot chile. I was hesitant, thinking that it may be too hot. I opened a jar this morning and mixed a teaspoon amount in my eggs. To my dismay, I tasted no heat. I sample the product direct from the jar and was completely disappointed. I am not exaggerating, sriracha sauce is easily 3 to 4 times hotter. Even the flavor of the hatch chile was disappointing. I then opened a jar of their salsa and again, I give it a 1 star. If you are going to label a product hot or grade the flavor, please have tasters who understand chile and peppers.”

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Posted 2 years ago

“Worst chicken tamales We.have had Way overpriced”

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Posted 2 years ago

“I brought tortillas. Warm one of when they were delivered ( delicious) BUT 3 day after receiving they were moldy. Also keep them in the refrigerator. Very disappointed”

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Posted 2 years ago

“I have waited 11 days to receive my $200 order of frozen chili after receiving a bogus tracking #. It was ordered for a special bday celebration. I have left voice mails and emailed this company three times, only to learn they are out of chili and cannot fulfill my order. It would’ve been nice if they would’ve proactively reached out to me 11 days ago. It’s so frustrating to trust a company that does not answer their phones. Buyer Beware”

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Posted 2 years ago

“Prices are outrageous! Molds quickly in the fridge! Sent me the wrong jars! Your reviews are fake as well! You blocked my comment on Facebook and kicked me out of the group for commenting about your high prices! We won't order from dummyfilths like you!”

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Posted 2 years ago

“No delivery”

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Posted 3 years ago

“No delivery not much to review with no product to show for it”

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Posted 3 years ago

“I thought I would try your Chile Bar-B- Q sauce . Big mistake ! It was listed as medium. It was so hot it took your breath away. Unfortunately I bought two jars. One for myself, one for my daughter. She even tasted it, and she said it was so hot, she didn't want it. Now I have two jars that are of no use to me. Would not recommend this product to anyone.”

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Posted 3 years ago

“I didn’t what I ordered. I was sent one medium green chile. My standing order is for two Abuela’s.”

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Posted 3 years ago

“I placed a simple order in September 2020 and not until December 2020 did 1/2 of my order arrive and it was wrong. Had over 6 discussions with the company and they made 6 promises and confirmations of my order. Not until January of 2021 did I receive 1/2 of my original order that was correct. I still have not received the other half. I have lost customers and damaged reputation due to the inept and care less customer service.”

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Posted 3 years ago

“I have been awaiting the fulfillment of my order, placed September 2020. I received only 1/2 the order after three months of hasseling with the company, and still they cannot get it right. I have lost business dur to my dependence on promises that were not kept. This has been nothing short of a joke. Additional civil steps are being considered.”

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Posted 3 years ago

“Will not be purchasing again.”

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Posted 3 years ago

“Taste like nothing”

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Posted 3 years ago

“Had a bad scare with the red chile sauce. Opened both jars to find the outside of the jar threads had caked on boiled over sause. Not good QA. Don't want to die of botulism. Will not risk buying from this company again. It's a shame because I really like the green Hatch chillse sauce. Hope you fix your inspection process.”

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Posted 3 years ago

“Sorry guys m love y’all but this is Horrible, Bitter and Terrible! Definitely not my Style!”

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Posted 3 years ago

“what a let down”

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Posted 3 years ago

The Fresh Chile Company is rated 4.8 based on 5,512 reviews