Freshly Fermented Reviews

Name: Freshly Fermented
Address: UNIT 6, MERLIN HOUSE, 4 METEOR WAY, LEE-ON-THE-SOLENT, LEE-ON-THE-SOLENT
Rating: 4.90

4.9 Rating 1,651 Reviews

98 %

of reviewers recommend Freshly Fermented

Company Reviews

Questions

Visit Website

Phone:

07583128391

Email:

orders@freshlyfermented.co.uk

Location:

UNIT 6, MERLIN HOUSE, 4 METEOR WAY, LEE-ON-THE-SOLENT
LEE-ON-THE-SOLENT
PO13 9FU

Write Your review

Tell us how Freshly Fermented made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased with the contents in the pack but, unfortunately, there were no guidelines on how to use the scooby. I went on line and thankfully found instructions.”

Helpful Report

Posted 3 years ago

“The Product is great however the wait time was very disappointing.”

Helpful Report

Posted 3 years ago

“prompt service. Excellent products”

Helpful Report

Posted 3 years ago

“Excellent products. Had a bit of a wait for them, down to COVID, but worth waiting for. Will use again.”

Helpful Report

Posted 3 years ago

“Sourdough effective and tasty, no fuss. Fetir more unpredictable, but the instructions do warn of this. Now seems to be settling down, though it tastes sharper than the shop-bought stuff. Some sourdough bread-making instructions would help, e.g. flour to water ratios, salt, sugar etc.”

Helpful Report

Posted 3 years ago

“Products arrive well packaged and in good condition. Delivery has been a little slow but this is understandable due to public demand. If delivery had been quicker it would have been 5 stars.”

Helpful Report

Posted 3 years ago

“A very good product which is, I believe, working as it should. Delivery was very delayed due to coronavirus. Have not needed to contact the company subsequently.”

Helpful Report

Posted 3 years ago

“Fantastic products and customer service. Lots of questions as I’m new to the game! But they always got back to me to help me expand my knowledge. The Russian yogurt cultures worked very well and still creating delicious yogurt out of it. The kefir is taking its sweet time haha But no doubt it will get there in the end as I was told patience is def recommended with it. All in all, great website, very informative , so is the customer service even in these tricky times. I will be trying out more of their offerings in due time. Thank you guys”

Helpful Report

Posted 3 years ago

“Good selection of starters, but very slow delivery, took over 3 weeks for a standard order to arrive. I’m sure this is due to Covid. The sourdough is lively and works well, but the dried yoghurt starter had been a failure. After contact with Freshly Fermented they promptly offered to replace the starter. Excellent customer service. Great website and clear instructions.”

Helpful Report

Posted 3 years ago

“I was glad to be able to buy a kit for making water kefir as a complete novice, and mostly it was a really good purchase. The kit contained all the equipment and ingredients I needed, but it was let down a bit by the instructions which were a bit higgledy piggledy and hard to follow. So I missed that I was supposed to refridgerate my grains (would have been helpful to have it printed on the packet), and I missed the instructions for activating them and skipped straight to making my first batch. No idea whether it will work now but fingers crossed. Overall I'd recommend buying the kit to friends, but also really advise reading some other websites to get clearer step by step instructions.”

Helpful Report

Posted 3 years ago

“Excellent products, I will surely order again. Delivery was delayed, but understandable in the current Covid-19 situation.”

Helpful Report

Posted 3 years ago

“Its a great blade good and sharp, but I would recommend buying with a case.”

Helpful Report

Posted 3 years ago

“Great service. Good website”

Helpful Report

Posted 3 years ago

“Very good services - prompt help and follow up. The (room temperature) yogurt is a bit tricky, maybe it’s the cold temperature. The good selection and service make up for it and I will buy again”

Helpful Report

Posted 3 years ago

“Good service overall. Order was quite long to arrive in France because of the sanitary crisis. Products were well packed and protected.”

Helpful Report

Posted 3 years ago

“Overall happy with my lame, it looks great and is very handy to use. It is a little fiddly to fix the blade and it would have been nice to be able to somehow fold the blade away to store it safely. Apart from those points I recommend using this lame.”

Helpful Report

Posted 3 years ago

“Product works fine. However their order processing was slow. I ordered on 15/12 and only one week later got a message "order completed" on 22/12. Fortunately the product arrived in time for Christmas on 24/12.”

Helpful Report

Posted 3 years ago

“Products ordered arrived within 7days even though it was during Xmas.”

Helpful Report

Posted 3 years ago

“Product is easy to activate and get in a routine of making up the milk and re-using the grains. Only problem I had was the length of time it took to arrive.”

Helpful Report

Posted 3 years ago

“Very good considering the Brexit bs .”

Helpful Report

Posted 3 years ago

Freshly Fermented is rated 4.9 based on 1,651 reviews