“I spent $110.00 on flowers that were old and wilting. They were nothing like what was pictured. When you call no one can speak good english. What a nightmare. NEVER AGAIN!!! BUYER BEWARE. If you order, prepare to get subpar flowers not even looking like that beautiful picture you see.”
“Paid for Saturday delivery for Mothers Day. Tracking says delivery Tuesday. Can only imagine what they'll look like. After 64 min on the phone with C/S they issued a $10:gift to use next time. No Next Time. Keep it”
“Many flowers arrived half dead. Some broken. They were in a big enclosed box. How did this happen? Took several days to arrive. Probably not in a refrigerated truck.
My advise is to buy from a reputable company”
“What you order & pay for isn't what you receive!!! I could have done better going to a supermarket!
Pic on left is what I thought I was ordering....pic on right is what my mother actually got....I'm furious and will never order from this place again!”
“ZERO stars if I could.
Recieved my Mother's Day flowers from my son, on Thurs, WITHOUT any MOISTURE WRAP around stems, delivered UPS in Florida heat. Wilted and so sad looking, they be totally dead by Sunday. Mistakes and problems happen but reputable companies fix them. When I called, I got the run around for over 20 minutes. They were unable to replace it, out of stock ??? Seriously?
Asked them to at least replace the 4 yellow roses and wouldn't do that or refund my son w/o him calling. I don't want him to feel bad because of their mess up. He couldn't be here, that's why he sent them.
Find another way to send flowers!!!”
“Delivered on time but the lily's were falling a part. The bouquet I bought for Mother's Day was way smaller than the pictured show. I will not use them again. 😪”
“Sent flowers to my mom for Mother’s Day and I wouldn’t put these flowers on my worst enemies grave. These flowers look as though they’ve stared death in the face and are scared for life. These flowers are more wilted than the wilted flower emoji. The fact that these are premium is laughable. This has to be a joke, right??! 🥀”
“Price was good, cool selection of arrangements, arrived as promised. Issue i have is the florists used did not have the arrangement look like your advertised. I ordered 2 bouquets for mothers day. I got a small refund on one, dunno yet on second waiting to here and 3rd will be delivered tomorrow but my guts telling me it won't look like pic. I get flower subsitions my grip is the florists had hardly any flowers or fillers looked like I picked them off the road it's odd. Customer servuce seems OK so far. Can you please talk to your florists I think they are giving you a bad rep. Thanks”
“3 stars for arriving on time, which I should hope so (considering there's a mandatory $14.99 delivery fee) on top of another $2.99 fee for a specific day. The roses were ok but nothing like the advertised pictured.”
“I ordered flowers for my mom for Mother's Day. I spent almost $70 and it gave the delivery date between 5/9 and 5/11 on mother's Day. I ordered on a Thursday mother's Day is on Sunday. Was sent a message that said we apologize for the delay and thank you for allowing us to fix the issue. I wasn't given any option. I was just told it wouldn't arrive until Monday after mother's day. I lost my dad back in February and was trying to do something to help put a smile on my mom's face for mother's day. Now thanks to their poor service she won't receive it until the day after. That kinda defeats the whole purpose of even buying them and having them delivered to her. My dad had her flowers delivered every mother's day and I was trying to carry on that one thing that could make her smile even if it is just for a moment. I will never use them again. Thanks for nothing but disappointment.”
“I’d like to give zero stars! I ordered a premium arrangement with 18 brightly coloured roses and various other lively flowers and greenery. What’s was delivered was about 8-10 past their prime roses with some wilted greenery with a couple of unopened flower buds. I could have purchased much better from the grocery store if I lived locally. I paid close to $100 CDN. They refunded me $18.42 - with no explanation as to that random dollar amount.”
“My mom was delivered GARBAGE sunflowers and two sprigs of what looked like weeds. There was supposed to be A LOT more greenery and flowers. I felt so badly that I couldn't be with her on Mother's Day, so I sent what was supposed to be a beautiful bouquet of flowers. Im just plain angry about this.”
“Disappointed and Misled
I was really looking forward to receiving these pink roses that my boyfriend thoughtfully ordered for me. Unfortunately, the experience was very disappointing. The flowers that arrived looked nothing like the picture advertised they were a completely different shade and already wilting upon arrival. Some petals were browning, and the bouquet lacked the freshness and vibrancy we expected. For the price paid, we anticipated much higher quality. This was a special gesture that didn’t live up to the moment, and I hope the company re-evaluated their quality control and accuracy in advertising.”
“The vase was smashed up in box. The flowers were bruised and brown. Customer service, you cannot understand what they are saying and act dumb about your flower delivery issues. DO NOT USE THIS COMPANY!”