“I ordered the pink and white Lily arrangement for my mom on Mothers day. When you order flowers online, you expect them to look like the picture that is displayed. They were to be delivered to her nursing home. They were dropped of at an unattended loading dock. It was Saturday, the loading dock wasn't even occupied. After asking several people to look for the flowers, they were finally located. They were delivered in a flat box. I had to open the box and arrange the non blooming flowers in the vase. I have NEVER been more devastated then taking these to my moms room. It was embarrassing and humiliating. DO NOT, I REPEAT DO NOT ORDER FROM THIS JOKE OF A COMPANY. That's what I get for not ordering local...never again. lesson learned. When I called the company to complain, I got back a whopping $10.81...seriously...on a $90 order.”
“Just like everyone else here I ordered my mom flowers for mother's day. Paid for guaranteed delivery 72.00. never showed up I contact them and they tell me mother's day is all week. I said no it's not I want my money back they said 72 hours but Im not holding my breath. You search up flowers on Google this pops up first, Google needs to cancel these scammers fast they're out here stealing people's money. Going to bank today to see if there's anything I can do”
“Flowers were supposed to get to my mother in law by Saturday or Sunday (Mother’s Day) at the latest. Online tracker said will be there by 6. Never showed up. Customer service thought refunding the 4.99 delivery fee would make that right”
“My daughter ordered flowers for me, to arrive on fri before mothers day, they never came. when she checked the order it said they were delivered at 9pm that night, they were never delivered! so now the email she received said its under investigation, and yet they will not provide a picture of the delivery.. it ruined my mothers day because I waited at home instead of going out. This is so dirty, and you people are scammers.”
“Ordered flowers May 9th. Received an email that they would be delivered between Saturday and Sunday (Mothers Day). Never received another email. I called today (Sunday) and explained my problem. They assured me they would be delivered anytime from 9am-6pm. I asked for my confirmation number since my one and only email didn’t have one (RED FLAG). He gave it to me, so I could enter it into their website on my own time to keep track. My delivery progress report NEVER MOVED. My gut told me to look at reviews because things were not adding up. That’s when I found this page. Immediately I was thinking this has to be some sort of prank! The pictures I’ve been seeing that have been delivered to customers from this company are SICK! DIRTY BUSINESS IS ALL THEY KNOW!!! So after 6pm I called the company again….
I stated I never received my flowers and that I wanted a refund. He proceeds to tell me “ma’am, the reason the flowers are late is because there was an issue with a florist’s that area, I can offer you 20% off of your next order”
Of course I don’t believe a word coming out of his mouth. I say, “no, the flowers were for Mother’s Day, the day is over and they are not here, I want my money back”
He then tells me “I can change it to 30% off next time”
I stated again what I wanted. He finally gave in after 3 times of going back and forth, and said I would be refunded in 2-3 days, which I’m still not hopeful about, so I will be filing a complaint to the BBB, and contacting my bank to ensure this is handled.
SCAM!!!”
“Placed 2 orders last week to be delivered today for Mother's Day and neither were delivered. Nobody could tell me where they were after contacting customer support three times. I demanded a full refund on over $200 worth of flowers and have only received an email saying a $7.80 credit was issues AFTER I refused a partial refund that was offered. Are you kidding me? I will continue to fight for my full refund and will report to the better business bureau if I need to.”
“A large order of Mother's Day flowers has NOT been delivered to my mother yesterday, BUT I received an email that it has been done. That is simply a BIG LIE!! I spent a substantial amount of money for flowers, chocolates abd balloons. ZERO was delivered!!!”
“I ordered and set up for a Friday before mother's day delivery as my mother's birthday was that day. I ordered 15 stem tulips. She sent me the photos that are below. 13 dead tulips. I called to make a complaint. I received a $10 gift card and just saw 4. And change was put back into my account. I paid $64 for dead tulips. I would not recommend this company to any one looking to have a good experience.”
“Huge Mistake!!! My sister ordered from this company to send flowers to our Mom. Our Father passed away in March and he requested the Mom get flowers on the first Mothers Day without him. They never arrived. We called the company and someone that sounded like they were from another country said “the order was lost”. Don’t trust them for any special event.”
“Broken vase Flowers dead called customer service that's a joke lady could speak English or unstand it 70 dollar order gave me 8 dollars back unreal will never use again”
“Never received my mother in laws flowers. If you can’t fulfill a Mother’s Day order you don’t deserve to be in business!
And it was ordered a week ago, not last minute.
My wife’s order wasn’t close to what it was supposed to be. Will NEVER order from them again!”
“THEY DELIVERED IT 2 DAYS EARLY FOR MOTHERS DAY. DELIVERED ON FRIDAY NOT SUNDAY LIKE I PAID EXTRA FOR. THEY DELIVERED THE COMPLETE WRONG FLOWERS. I PAID $120 FOR GARBAGE. I ORDERED THE BIGGEST SIZE WITH A BALLOON AND A PURPLE PITCHER AS THE VASE (butterfly meadows). IT WAS THE SMALLEST DISGUSTING BATCH OF FLOWERS IVE EVER SEEN, A TINY PLASTIC TRASH OF A VASE AND NOOOOO BALLOON!!!!!!!!! WHAT TF DO THESE PEOPLE THINK!!!! I KNOW IT GOES THROUGH LOCAL FLORISTS BUT WHAT WAS ANYONE THINKING???!!! I VALUE MY MONEY BECAUSE I DONT HAVE THE AMOUNT TO JUST THROW IT OUT THE WINDOW!!!!! THIS RUINED MY MOTHERS GIFT AND I WOULD NEVER EVER EVER RECOMMEND THIS COMPANY I AM DISGUSTED.”
“I ordered flowers last week and set up delivery for May 11th to avoid any delivery issues. Flowers were never delivered. I called to find out why and was treated rude by customer service representative. I was told they would be delivered first thing next day. 6:05 flowers finally showed up but not what I ordered. They sent a smaller cheap arrangement. Very upset Mother's Day was ruined. Demanding refund! Don’t use this company.”
“Buyer Beware! Flowers were scheduled to be delivered on a certain day. They were not. After checking status for 2 more days, I called. The language barrier made it hard but I understood they wanted to offer lesser things. I finally made it clear I wanted a total refund. I was having to deal with this issue for 3 days. I spent Mother's Day working on this!!”
“Sent my mother in law flowers for Mother's day an all that was decent was like 4 flowers..I paid almost $70 an they want to refund me me$12.00 they are very horrible business”
“They didn't send my order for 5 days whenever you called connected to nowhere and keep tell you oh understand we will send your order tomorrow and still didn't send any thing”
