“How is this company still in business? I'm angry at myself for not researching into this company before ordering. Like many others, I expected to have flowers delivered for Mothers day....3PM on Sunday? No flowers. 5PM? No flowers. Contacted customer support (outsourced from another country) they said wait until 6PM and kept copy and pasting generic responses with no sympathy for their errors. 7PM? No flowers. I told them to just cancel the order as it was obviously not going to be delivered that day.
This was supposed to be a special day for my mom and it was important that they were delivered as I ordered them weeks in advance. Flowers are something that is time sensitive and supposed to be delivered on special occasions. Don't take on business if you can't handle the demand and don't make promises you can't keep, especially with a sensitive issue like this.
I'm convinced this company is 100% scamming customers and cancelling orders and issuing partial refunds. They said they cancelled my order and issues a refund and I did see an email saying the refund would be paid in FULL in 1-3 business days, so I will update this review when that happens. Absolutely terrible company.”
“Payed for flowers to be delivered to my
Mother for Mother’s Day also paid extra $5 to be delivered early. Three days later still no delivery. Everytime i call they just say will be delivered tomorrow. Tomorrow comes and they proceed to say will be delivered tomorrow again . Waste of money and time.”
“Flowers was supposed to be delivered Friday. It is now Monday still nothing and then now telling me not till Tuesday this is the second time this has happened to me and it definitely will be the last.”
“The flowers I received for Mother’s Day were almost dead, you cannot ship flowers without them being cold in Arizona or they will die on the way. Very disappointed our family will never use this flower company again.”
“My Mother's Day order was a complete debacle. Delivery window was promised 5/9-5/12...they arrived at 12:23pm 5/13 and were dehydrated,wilting and browning...a terrible product for the premium dollars spent.
My wife ordered flowers for my MIL...FYFlowers says they were delivered, her Mother hasn't received them. Our first, and very last, experience with this company...despite their gracious $10 gift certificate to use on a future order. Ha! Not with a gun to my head would I even click on their website again...stick your certificate up your bouquet!”
“I'D GIVE A FAT ZERO IF I COULD. MOTHER'S DAY FLOWERS NOT HERE YET, DAY AFTER HOLIDAY, 1:30 PM. THEY LIED TO ME SAYING SHE DIDN'T PICK DELIVERY DATE THEN SAID THEY GOT TOO MANY ORDERS!!! 👿”
“Similar story to others. Flowers to be delivered Saturday before Mothers Day. Called saturday and assured they would be delivered. Delivered Monday after Mothers Day. And they didn't include the card. But I did get my $5 delivery fee credited.”
“If I could leave 0 stars I would. A few days prior to Mother's day I placed 2 orders. 1 to my house for my wife and the other to Texas for my daughter in law. I elected Saturday delivery for the Texas order because she would be home. It came on Friday when no one was home, was left on the porch in the heat and came in a box where everything had to be assembled yourself. The Arizona order just came today and the flowers were dried out and half of them were already dying. It was half the flowers shown in the picture and no Boe like pictured. I spent over $200 on both orders and after calling and being promised a 50% refund I got $50 back. Not 50%. I'll never order from this company again. Complete rip off.”
“This company flat out SUCKS. Ordered flowers for Mother’s Day 6 days prior to Mother’s Day. Delivery date was scheduled for sat or Sunday on Mother’s Day weekend. ON Mother’s Day, my delivery was updated to Monday. WHATS THE POINT IF THEY DONT ARRIVE ON MOTHERS DAY!!!!! Called From You Flowers, all they could say was “sorry” and asked if I wanted a discount or a coupon. ABSOLUTELY NOT. They said they would refund half of my order back to me. Received an email saying they only refunded me “same day shipping fee”, when I didn’t even pay for the same day shipping fee. Then received another email that said IT WAS DELAYED AGAIN for Tuesday now. This company is terrible. Stay FAR FAR FAR AWAY. Been on the phone with customer service now waiting for 25 minutes to be connected with a supervisor. DO NOT order from this company. Don’t accept their discounts or coupons as justification for their poor customer service. Just give your business to someone else.”
“The worst service I've ever had!!! I ordered flowers for mothers day. It was supposed to be delivered on Friday 5/10/2024 but it never got delivered. So I emailed them to change the delivery to Monday 5/13/2024. I got an email on Friday 5/10/2024 saying it was delivered on 5/13/2024. How the hell they going to send me an email on Friday saying it was delivered on Monday!!!! Than I called them and they said it shows it was delivered. So I asked for a full refund. Never again will I use their service!!!!”
“WORST COMPANY EVER!!!!!! Complete scam!!!!! I spent $150 on flowers and got complete trash, half the flowers were dead and look at the comment from the florist!!!!! I paid $150 all together, she said when they were contacted for the arrangement it was for $60!!!!!!! YOU BLOOOOOOOOOW!!!!!!!”
“Flowers arrived as ordered 2 days before Mother's Day 5/10 but were mostly old and half dead a few flowers were salvaged all the rest went straight to trash!
Called and was told they would send out a reorder for delivery on Monthers Day 5/12. Never arrived so I checked tracking and it said reorder delivery was made for 5/14 not 5/12 as I was told. Will be calling again. 2 days after Mother's Day not acceptable when I ordered early to make sure she could enjoy for all of Mother's Day weekend.
Do Not recommend ordering anything from this company. BBB will be hearing from me. Poor quality, dishonest, poor customer service.”
“Ordered flowers to be delivered for my sister and was very disappointed with what I received. I ended up going out to buy flowers. I was refunded 12.99 for a almost $70 order”
“Don't waste your money . They sent them in a box 3 states away . They were half dead on arrival and totally dead 2 days later . I complained and they gave me a whopping 13 dollar refund on a 68 dollar order. YOU FLOWERS SUCK”
“I ordered flowers on 5/9 for my sister for Mothers Day & they have still not been delivered yet. They have failed to delivery them twice. Paid $75 and now they are saying it will be 5/14 & Mothers Day was yesterday 😭”
“Send flowers on the wrong date. We were out of town, came home flowers sat outside front door for a 24 hrs. Refuses to process the refund.. DO NOT order from this website”
“i AM SO UPSET. I ORDERED A DOZEN ROSES FOR MY DAUGHTER, SHE RECIEVED SEVEN AND VERY LITTLE GREENERY. SO WHEN I CONTACTED THEM THEY REFUNDED 6.61, SERIOUSLY. IT IS A SCAM, DO NOT WASTE YOUR TIME ORDERING. I LEARNED MY LESSON. THIS COMPANY, IS UNHONORIBLE.”
“Similar to the reviews below, I ordered flowers well in advance for Mother’s Day. I received an e-mail from them saying they couldn’t deliver the flowers because nobody was home to receive them. I received the e-mail at 5:29pm when someone was at the house until 5:45pm. The website states 100% satisfaction guarantee. 4 days later & no flowers nor refund. I was told I would receive a credit. I expect a FULL refund. From you Flowers failed epically!”
“Absolutely awful, never again. The bouquet looked absolutely nothing like what I ordered. I understand the need to substitute some flowers, but not when I ordered weeks in advance and not so many substitutes that the bouquet is unrecognizable. I'm assuming this company doesn't expect most people who place the order will ever see the finished product. Never again. If they deny my refund, I'll just send the photos to Amex to dispute.”
“I ordered the pink and white Lily arrangement for my mom on Mothers day. When you order flowers online, you expect them to look like the picture that is displayed. They were to be delivered to her nursing home. They were dropped of at an unattended loading dock. It was Saturday, the loading dock wasn't even occupied. After asking several people to look for the flowers, they were finally located. They were delivered in a flat box. I had to open the box and arrange the non blooming flowers in the vase. I have NEVER been more devastated then taking these to my moms room. It was embarrassing and humiliating. DO NOT, I REPEAT DO NOT ORDER FROM THIS JOKE OF A COMPANY. That's what I get for not ordering local...never again. lesson learned. When I called the company to complain, I got back a whopping $10.81...seriously...on a $90 order.”
