“I went to order mother's Day flowers and the selection was advertised at $39.99. I logged in under my name and the price jumped $49.99. I called and they said oh yeah the price is $49.99, I'm like that's not what you advertise and as soon as I log in as a customer the price jumps up. Note: I also have free delivery for life that I previously signed up for and paid. from You Flowers used to be really good, the last three times I had major issues, that's why I haven't ordered from them. I wanted to order mother's Day flowers for my sister I had some personal issues and wasn't able to order before today. Jumping the prices especially if you're a regular customer is a rip off. I'll pay more and go to a local florist.”
“I ordered my mom flowers for mothers day spent 70 bucks and they bait switched me I ordered a dozen roses in an arrangement they sent 3 roses and a bunch of dead daffodils will never order from them again”
“If I could give a zero review to this company I would! Totally disappointed with the flowers and customer service! Flowers were a far cry from the representation of their advertisement and customer service support was equally disappointing. Unable to communicate or understand issue ZERO all the way around.”
“I ordered flowers on May 7 for delivery on May 11 mother's day to Cambridge Massachusetts. their website claims they just local florists. I chose "delivery between 5/8 and 5/11" and got an email which stated delivery by mother's day may 11. the next day I got an email at 10pm saying my order was shipped and out for delivery. I followed the link to ups and it said they had picked up the flowers in Pennsylvania and they would be delivered on Monday. I talked to three different t people at the company. they had trouble finding my order (I had the order no.) then said there was no delivery date specified, then offered me a 50% discount, then said there was nothing they could do. other websites give them a great review but that can be faked. avoid these people.”
“This is by far the worst company I have ever dealt with. I ordered flowers for delivery on Wednesday 5/7 and they still have not shipped on 5/9. When I contacted the company they want to throw $10 off you next order at me. Do not order with this company.”
“Terrible experience twice: on May 2023 sent wring flowers, on May 2nd 2025 ordered flowers to deliver on May 8Th. I got an email about the deliver but it was fake, then they offered redeliver and then a Call: flowers are not available. What a shame! Never again!”
“I had 3 phone calls in two days...one phone call (from out of the country) stated they couldn't deliver my flowers. An hour later a call saying they found a local place to supply the flowers. Then today, one day before they were to be delivered, another call saying they didn't have anyone to do the arrangement...they are ridiculous, unprofessional and completely out of the country people trying to work with local flower shops. Make your life easy...just stay local. Don't waste your time...gotta go...I need to arrange for flowers for my 90 year old mother by tomorrow! Thanks a lot "You Flowers"”
“Worst choice ever ordering from here. $125 and I was given 6 brown dead flowers when I ordered 15 and a vase that did not come. Save yourself the embarrassment!”
“The flowers looked half dead and there was no custom vase with a family photo as specifically ordered the vase was a basic clear vase. The flowers looked nothing like the picture. Do not order from them!! Scam!!!”
“This company is horrible. False advertising. Not arranged, not in a vase. I thought they would be coming from a local florist. What came was a boxed-up punch of roses I had to arrange and use my own vase. They did give me 100% of my money back. I did appreciate that.”
“I ordered a funeral spray to be delivered on May 7 and it was never delivered. It was ordered and paid for four days prior to the funeral. A company representative called hours after the funeral was over and asked if there was somewhere else I would like the flowers sent. Really? I could not get an explanation why the order was not filled. I demanded an apology letter and my money back. They sure didn’t have any difficulty taking my payment which was over three hundred dollars. The funeral was held in Springfield Illinois, the state capitol, and surely there were available florists to fill my order. Do NOT use this company as they are totally unreliable.”
“Very bad servise. Last time we waited for the order to be delivered for 2 days. This time we ordered flowers for May 7 in the morning to be delivered. Now is May 8 - no flowers to the recipient yet.”
“This is the worst customer service (and I'm a customer service manager) ever. Flowers came wilted and thrown away the next day. Said they would redeliver and didn't. Wish I would have read the reviews. Definitely will never be ordering from them again.”
“I ordered something that really needed to be delivered today. Four hours after I ordered (and after the time-window to order somewhere else), they reported that they couldn't fulfill the order that they had already charged my account for and that I could ship something instead via UPS. The whole point was "same day delivery." I had looked up something that was available in the zip code for same day delivery, and it wasn't available. I called customer service, and they basically said, "too bad." I'm so upset!”
“Do not purchase from this company! I ordered an arrangement for my daughter and what was sent was completely different then what was shown online. I had to speak to 3 different live agents to get some sort of compensation. Terrible! Stay away.”
“This company is a TOTAL RIPOFF. They post from other flower companies and send absolutely the Wrong Arrangement then ordered. I ordered far enough in advance and could have been notified if the order couldn't be full filled:(. I also can't believe they only refunded 1/2 the amount of the order. DON'T ORDER FROM THIS COMPANY, CALL YOUR LOCAL FLORIST OR EVEN 1800FLOWERS.”
