“Ordered a dozen roses with balloon, chocolate and teddy bear. Only flower and balloon delivered. Paid extra for morning delivery. Delivery took place after 1PM.
Very disappointed”
“I ordered flowers for my mom in the hospital, 3pm cutoff time for same day delivery and I only had a few flower options to select from since I needed them delivered today. I paid and placed my order before the cutoff time. I confirmed with the company after placing the order that my flowers will be delivered today. 2 hours later, I got an email saying "sorry, can't deliver your flowers today." I should have read the reviews before wasting my time with this company. Later that same day I emailed the company to change my order to the flowers I originally wanted because they were not being delivered until the following day. The company emailed me back to confirm the change. The next day, they delivered the wrong flowers, the smallest/cheapest option of the wrong flowers (even though I paid for the most expensive premium option) and forgot to deliver the balloon I paid for. I have emailed the company 4 times and no response. Awful experience, terrible company. Do not waste your time or money using From You Flowers. I’m now going to dispute the charges with my credit card company.”
“Ordered for flowers to be delivered on Friday and they were delayed. I didn’t get my money back after paying for the same day delivery fee. customer service is super un-professional”
“Ordered for flowers to be delivered on Friday and they were delayed. I didn’t get my money back after paying for the same day delivery fee. Flowers arrived on Monday without a card even though I ordered one. Please get it together. I will not be ordering from them again!!!”
“Worst ever. Everything went wrong. Couldn’t understand person who took my call. Took an hour to place order because of language barrier. Was never told vase was not included in price of flowers. Couldn’t deliver same day like website said. Flowers came in box with no vase. Tulips were all just buds with all greenery as filler. Spelled granddaughters name wrong. Charged me the medium size price instead of the small price I asked for. After calling to complain they agreed to credit my account 10.00 and give me 20% off my next order which will never happen again. Learned my lesson and will always check reviews in the future.”
“Scam company I paid for expedited flowers over a week before a funeral and they never delivered them and couldn’t even get the Florist on the phone to find out what was happening. Do not bother with this company. They are a scam.”
“Flowers delivered AFTER funeral. USELESS. 20% of product cost and delivery expedite fee returned, but should have been fully refunded. Delivery after an event serves no purpose. Appalling. Deceased not honored and purchaser ripped off. Order placed 5 days in advance and still fumbled. Beware.”
“Did not deliver my order. Refusing to return my money. I exchanged emails and phone calls. This business should be shut down, in my opinion. I will be contacting the BBB and consumer affairs.”
“They didnt deliver my order on time no matter I paid for the expedited.
When they finally delivered the missed most of the order. I was extremely disappointed. They did refund me but it really does not make up for the inconvenience and disappointment!”
“Waited over 8 hours for a delivery that didn't get there service is really bad paid extra for expedited money wasn't the problem what is was the quality of their service!!!”
“I paid 60.00 for a deluxe Lilly and rose bouquet. When it arrived it looked like a sad 15$ last minute bouquet from a gas station. It had 3 Lillies and no roses. It also did not come with a care guide or plant food. I also requested that no vase be sent with it. The person who received the flowers is adamant NO MORE VASES. They have plenty. I would say im never using this company again. And noone else should either.”
“The worst flower delivery I’ve ever experienced in my 52 years look nothing like what I ordered in the picture. The balloon was half filled with helium by the time my wife left work. It was sitting on the ground. I could’ve picked up a better bouquetat a gas station. I do not recommend them to anyone should have listened to the reviews and not giving them a chance.”
“I ordered an urn tribute for my father from From you Flowers for $153.00. What was delivered was a small vase with a handful of flowers. No more than $30.00 at any grocery store. I called and was offered a 20% refund! After refusing the offer went to 30%. Again I refused pointing out that they are stealing from people in their grief. The final offer was then 50%. They should be ashamed. I will obviously never order from them again as they are not trustworthy or honorable. The pictures show what I ordered and paid for versus what was recieved.”
“Ordered flowers to be delivered to my best friend's father's funeral. Received no prior notification that a vendor could not be located and the flowers would not be delivered. By the time I received the notification, the funeral was already in progress and there was nothing I could do. There are no do overs for funerals, so I am beyond words on how highly disappointed I am. They should not be in the business of delivering any sort of flowers to anyone for any occasion. ”
“Ordered time sensitive arrangement for my gf at work. Paid for expedited + same day delivery that morning. Not even a complex arrangement. 5:30pm now. Still not delivered
I used to use them back in 2018 but lord have they fallen off
Order: 431820018”
“I ordered beautiful pink Lilies & Roses & got some ugly white carnations, a red rose w/greenery. I called to complain & they will redeliver..but TWO DAYS after my sister's bday! SOO WISH I'd read reviews FIRST!”
“At first customer service was great and accommodating. I paid for same day, all of a sudden they can't do that. How can you say you offer next day delivery and not fulfill it? Then they offer today and refund my delivery fee and increased the bouquet size, ok fine. Then they run out of the bouquet I actually ordered. Now they're saying it's gonna be delayed another day? Just cancelled my order.”
“The live agent that I chatted with was totally rude! She didn’t address my question and continued to deflect. I will never do business with this company again.”
“I spent over 100 bucks to send my sister flowers and a vase that was meaningful as our whole family is gone and it’s just us and I’m two states away and it was her birthday. She recieve the wiltedest flowers and it did not include the 30 dollar box of chocolates and the vase was not the one I ordered. Taught with customer service for three days.”
