FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.08

2.1 Rating 2,996 Reviews

25 %

of reviewers recommend FromYouFlowers

Company Reviews

Info

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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FromYouFlowers 5 star review on 17th January 2026

Anonymous

Anonymous // 01/01/2019

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“I ordered these as a gift for my mother. I received the email on delivery day that the flowers had been delivered, but my father said they were not. The customer service rep rescheduled delivery for the next day. When the delivery cutoff time passed and my father said they were still not there, I called again and they spoke to the florist who said they were out for delivery and to give them until 7pm. Called at 7pm and was told they were still delivering and to give them 45 more minutes because she couldn't cancel an order that was showing as "out for delivery". I confirmed with my father the next morning that the flowers never arrived, so I called customer service for a refund. The rep offered a mere 10% discount to allow an extension. I refused and said to cancel and refund. They did follow through on that which is the only thing that made this a 2-star instead of 1.”

Helpful Report

Posted 1 year ago

“This order made it fine. However, the flowers I ordered for my wife just before I placed this order didn't show up. When I contacted customer service, I chose for them to send next day and upside what I ordered for the inconvenience. Instead, I received an email that my order was canceled and refunded. WOW, that couldn't have gone any worse and she never got flowers for graduating as a Nurse Practitioner. I'm sure I'll never order from you again. Thank you.”

Helpful Report

Posted 1 year ago

“Mot happy. Bought for friend birthday. Deluxe just gets you a bunch of leaves. Never ordering here again.”

FromYouFlowers 2 star review on 21st June 2024

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Posted 1 year ago

“Ordered a peace lily for my niece's mother-in-laws funeral but never got it. Now I'm waiting for my refund. Hope I get it but should have read reviews about them. This is my first & last time with this company.”

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Posted 1 year ago

“The flowers that I sent weren't the ones and they got there and they were dying already and had no card the one that I actually had to sit there and put my heart out to the lady over the phone totally embarrassed”

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Posted 1 year ago

“Made my mother cry! She thought they were so beautiful.”

FromYouFlowers 4 star review on 20th June 2024

Helpful Report

Posted 1 year ago

“The flowers were not only the wrong flowers they weren’t even the right color scheme. I called was offered a 30percent refund and $10 towards my next purchase. I told the guy it was unacceptable and I would call the next day. They then offered a 50 percent discount with $30 towards my next purchase. Again not acceptable. They delivered the next day. Closer to what I order but much smaller. Never again!”

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Posted 1 year ago

“Very unhappy with this service. I ordered flowers on June 10 to be delivered on June 19 and after not hearing anything all day I finally call and they said there was a problem with my order but they couldn’t tell me what the problem was. They said best they could do was deliver the next day even though I had made this order over a week ago. Will not be using again.”

Helpful Report

Posted 1 year ago

“I ordered a large fruit basket for a friend who is a vegetarian. They sent a basket with just a few fruits in it and the rest salami and other grocery products they won’t be able to eat. When I went to submit a complaint, the website does not let me get past a prompt saying “we told we may have to substitute some items.” I would have thought the substitutions would be other fruits, not meat.”

Helpful Report

Posted 1 year ago

“They were delivered late. When the UPS driver showed up, he put the box out on the step and never rang the bell. They could have been there all night if I didn't look outside. And the were scrunched together like rags and only 4-5 baby breaths, all in the back. Very disappointed.”

Helpful Report

Posted 1 year ago

“I expected that the flowers I ordered to be delivered to a friend would come from a florist. I was wrong this company used a Safeway grocery store for flowers. The arrangement did not look like the picture on the website and they were delivered a day late. The customer service Reps just give you lip service, they are useless but that may be how they’re trained to respond to customer complaints.”

Helpful Report

Posted 1 year ago

“Really fair prices. I needed my flowers delivered by 2:30 PM and didn't realize there was a $4.99 expedite option. I called their customer service line at 5:30 am and someone actually answered! They were very helpful and assured me they would be delivered before that time free of charge. Definitely give them a try.”

FromYouFlowers 5 star review on 18th June 2024

Helpful Report

Posted 1 year ago

“The worst customer service on the planet. 1. Ordered same day delivery, get an email saying sorry and that the delivery is delayed. 2. I complain and they apologize while offering to give me an upgrade on the flowers and call the recipient to apologize for the delay. I would have been very happy with just this but guess what they did neither of these things. 3. When the flowers did arrive it looked nothing like the picture and was throughly disappointed with what I got. 4. Further complained to customer service and was only met with empty promises. Save your money go with anybody else.”

Helpful Report

Posted 1 year ago

“I have given this place chance of the chance and every order I have ordered and paid good money for looks nothing like what I ordered I am very disappointed with this place and I will never order from this place again my fruit basket that I paid $99 for was half the size this place is a ripoff and you guys should be ashamed of yourselves. My father-in-law's fruit basket was pathetic my mother-in-law's flower arrangement that came in a box that never bloomed I will never give this place another chance and if anyone is reading find another place to order your arrangements and your fruit baskets.”

Helpful Report

Posted 1 year ago

“Flowers guaranteed to be delivered by a certain date and hour have never been delivered. Big scam”

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Posted 1 year ago

“Send the wrong flowers to my mothers funeral. Color was wrong didn't even look close to the picture on their web site. Looked very cheap and some of the flowers looked wilted. Paid over $125 for this order. I Contacted the company they gave me $12 discount after I requested a full refund that was denied. I would never ever use this company for anything. Let alone a funeral.”

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Posted 1 year ago

“Warning Never use this site. Paid for same day here we are 3 days later it’s Father’s Day and my dad didn’t receive his order. If I could give no stars I would.”

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Posted 1 year ago

“It was my mother’s 80th birthday and her flowers from her deceased husband Never showed up when I called they said sorry not coming until the next day. Offered 20 percent off! Wow! No one called to let me know it was not going to be delivered to allow me to make sure she received her birthday gift from her deceased husband of 54 years. When they finally arrived at 3pm the next day the box was hot..the vase and flowers were so warm she had to have them cool down before she could open the. They fell apart as she took them out of the box. This was so disturbing ! I also spoke with a managers that offered to call her to apologized and this Never happened along with he was to Refund me for the flowrers that not only were late but were ruined from the heat. I guess they left them on the delivery truck over night. Why lie! What terrible customer service No cal! No apology! And no refund. What terrible customer service I am extremely disappointed and to disappoint an 80-year-old is just unbelievable or is Ken express what disappointment this is. We are aware of unforeseen circumstances however communication is always a key and best customer service and this was not even done when done. It was not fall through and lied to. Extremely unacceptable, do not order from this company ever !”

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Posted 1 year ago

“The flowers spray we received was half the size what we ordered.”

FromYouFlowers 1 star review on 15th June 2024

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Posted 1 year ago

“DON’T USE THIS COMPANY!! The flowers were beautiful but worst customer service I’ve ever received from any florist. However, they charged me $30 for a $20 special & charged me a sane day/weekend fee which I didn’t request or receive. When I contacted them about they did nothing to rectify the situation.”

Helpful Report

Posted 1 year ago

FromYouFlowers is rated 2.1 based on 2,996 reviews