“I ordered birthday flowers for my daughter. They are stationed in San Antonio so couldn’t be there. I ordered the most expensive version of the cotton candy bouquet. The flowers that came was not anything close to what I ordered. It was small and had a bunch of greenery. They didn’t even have the roses. It had a few wilted mumms and that was it. I called telling them the issue and it took them 3 days to get new flowers to her and still not the right bouquet. I won’t use them again.”
“The flowers were a day late and no attempt was made (surveillance video of front door confirmed). The flowers are not what I ordered, not even close. They are downright UGLY. So sad, I'll use another company next time.”
“I receive wilted flowers that were extremely late. I don’t recommend this company at all.
No idea who delivered them because they came from another building that they have been sitting in for three days”
“This was the worst experience I ever had with a flower delivery. The order came 30 hours late and were put at the front door in the dark at freezing temperatures
Naturally the flowers were dead. A very disappointing experience!!”
“If I could give Zero stars I would. I was in a rush and didn't read these reviews. I paid over 100 dollars for a funeral spray for my departed brother. I also paid extra for them to be delivered by 12 noon. It is 3pm and they never followed up to say if they'd been delivered. The service is over by now. Customer service is a joke; they can barely speak English. Avoid at all costs!!!”
“I was not made aware when placing my order that there was not a flower shop in the area to deliver to my recipient. They should be able to go by the zip code to let a customer know they can’t deliver in certain areas.”
“Do not use this for flowers! I ordered a premium funeral spray for a family member out of state that we couldn't attend and was so embarrassed by what they sent. They didn't even go through the local florist, it was sent from the grocery store!!
They did refund half the money but they can never pay back the humiliation.”
“ordered flowers to be delivered anytime between 2/12 and 2/14. Received a call on 2/12 that they couldn't make that date but would deliver 2/13. Received a call on 2/13 that they couldn't make that date but would have them on 2/14 , in addition I would receive 10% off ( I haven't seen my card statement so I don't know if that's so). On 2/14 I received a call saying they would now be delivered 2/15, they would upgrade my flowers and give me a $20 gift cert. On 2/15 they told me they would come on Monday 2/17 ( which they did) haven't see a $20 gift certificate and I dont think they upgrade my order.)”
“The order I placed arrived looking like it came from a grocery store. I was not happy at all, as it was not what I ordered. And there response was to refund me 7 dollars.!! I will not use this company again
I just wanted a bouquet worthy of what I ordered sent to my sister.”
“Flowers were delivered later than promised to funeral home, even though I paid extra for express delivery. The personalized ribbon was missing from front of spray. The flowers were already wilted and had brown edges less 23 hrs later. They used a florist more than an hour away from funeral home that had to call us to ask where to deliver, when it was past delivery time. The spray was nowhere near the photo I ordered. It was embarrassing at my sister in-laws funeral. It looked like thay used flowers from grocery store.
I got $33 refund from $150 order.
It wouldn't let me upload photos.”
“If I could give 0 stars I would. They never delivered my mothers flowers for her birthday. Then when I called, someone with a very thick accent answered. I had to have him repeat what he said about 4 times and still was difficult to understand. They only want to give me $9 refund for not getting delivered on time. The delivery fee alone was $15. I had no idea about all the bad reviews until I tried to write one myself. Do not use this company!”
“I was shocked upon opening the box containing my orchids.
The container was not much bigger than a cup.
I never thought orchids existed this small.
I paid close to sixty dollars for this rip off.”
“There was some confusion from my part and had to change the delivery address quickly. The issue was handled very well and the flowers look very nice.”
“My roses arrived late, ready for the trash can. My cousin ordered flowers for my birthday. They arrived one day after my birthday. The roses were warm with browned petal edges, and petals falling off. I really wish my cousin had not wasted her money. I would have preferred a 99-cent card from WalMart.”
“This flower delivery website is awful! Do not order from them! Delivery was not on time and when they did delivery, they only delivered 1/2 of what I ordered. I had ordered an upgrade on my flower delivery and had to call them because they were never delivered; when they did finally deliver , it was a tiny vase of flowers; NOT what I ordered.”
“I knew better than to place an order with a flower ad I saw but I did it anyways and I am sorry that I did. I paid extra to have my flowers delivered by noon and I called at 2:00 and they still were not delivered! I cancelled my order and asked for a refund so we will see how that goes…total scam!! Do not order from this company!! Buy local!”
“Horrible horrible experience. They never delivered my flowers. I went to them through email to address the situation. They addressed me twice as the wrong name. Didn’t refund me and charged me again instead of refunding me. Offered to give me 30% off a purchase that was never even delivered. I will never use them again.”
“I ordered flowers for my daughter with expedited delivery and she never received them. This company tried to convince me she got them because they didn't realize I live around the corner from her. SHE NEVER GOT THEM! I had to spend an hour and a half on the phone trying to get them to give me back my money. Eventually they did give me my money but my poor daughter never received flowers for her bday. I wouldn't recommend this company.”
