“The flowers came later than I wanted them to, and they did not look like what I chose. Honestly, the ugliest bouquet I have ever seen. It looked like the flowers were stuffed in a plain vase and bumped around.”
“Ordered flowers for mom who is in the hospital and paid 14.99$ for delivery and another 4.99$ for delivery and they say by 5. Still no flowers!!!
When they get there they better be beautiful!”
“I ordered Mother's Day flowers for delivery on May 9. The flowers never arrived. I emailed and called, but received no answer about why the flowers were never delivered. The operator offered me a 10% refund!! Ended up calling my bank to dispute the charge. How disappointing!!”
“Horrible company, and customer service. Not only was I at first refused a refund after the Mother’s Day flowers I sent arrived 3 days late, and dead, but after fighting with them for 4 days on a refund (they only wanted to replace the product) I was only refunded 30% which was about $13 of a $70 order (including shipping costs etc.)
Never Again!”
“My sons had these flowers delivered to me for Mother’s Day and they are the worst flowers I’ve ever received. These are a picture a week later. Luckily he got a refund. Buyer beware… Do NOT order from this company!!!”
“Horrible experience. Avoid this website!!! Ordered flowers for Mother’s Day, got an e-mail that the order was delivered - only to find out that my mom never got the flowers!!! No responses to e-mail. What a massive fraud.”
“Ordered two sets of flowers from this site.
The first arrived the day before Mother's day, the second arrived 5 days later. Both were in terrible condition. An absolute waste of money.”
“Three bunches ordered from the Uk to three different addresses in the States. Not impossible? 18 emails and one bunch delivered…. 😫. Much much improvement needed. Such a waste of time with no moving forward.”
“The FROM YOU FLOWERS advertised "business deliveries between 9:00 am and 5:00 pm" but my order to the funeral home on 5/16/25 was not delivered and received an email with attempt to deliver at 6:15 pm after funeral home is already closed. I called customer services, contacted live chat several with response of we will attempt to deliver again tomorrow, what good is flower after the funeral service is over.”
“DO NOT ORDER FROM THIS COMPANY! I ordered flower arrangement for my grand daughter's graduation, who lives out of state. Paid for same day delivery, placed order early in the morning, received confirmation. Called to ask a question about time for delivery, only to find out that it would not be delivered until the next day. I was not happy but decided to take them up on the upgrade and next day delivery. I had thrm make a note that they needed to be delivered by 2pm. I called back thr next day because my grand daughter still had not received anything! They said they had it scheduled to be delivered by 6pm. I ended up canceling and asking for a full refund! So let's see if I get my refund!”
“Sentiment from my daughter was wonderful. The flowers, however, came in a damaged box, no water or anything in the glass vase. More than 4 of the flower’s stems were broken and the flowers were hanging. The scented white flowers were losing their leaves on opening the box. The roses and other flowers never opened. It was terrible. One star is too many for this company. Emailed them and they asked for the contact info. On emailing for status report, they stated - could not find the ordering info and asked for it 2more times. Geesh!!!! Finally called- as usual out of the country answering service- would not answer my questions about the quality of shipping. Finally stated they would send another arrangement.”
“They never delivered the flowers that I ordered for my mother-in-law for Mother’s Day. They keep saying, we will send them today and they never do. I will file a complaint to the small claim court. They shouldn’t ruin any more Mother’s Days!”
“Ordered but flowers were never received. Called support and they assured me flowers would be delivered in two days. Two days come around I get an email saying no florist could be found. I called for a refund and they assured me flowers would be delivered tomorrow . I said no thank you refund. They put me on hold for 5 mins. Comes back with a partial refund and a discount on the bouquet. I said no. They put me back on hold for another 5 mins. Came back and they offered an upgrade with partial refund. I said no. Five mins hold again and then refund. Garbage service.”
“Do Not order flowers from this company! My son ordered flowers for Mother’s Day and the flowers arrived half dead. I sent them photos of the flowers, the shipping label and order number. I sent several emails. Someone was supposed to call. I didn’t hear back so, I sent another email & now they can’t find the order. This is obviously a company that doesn’t take pride in their work. I just tried to download the photos of the terrible flowers and their message keeps saying that they can’t upload my photos.”
“I ordered a premium sunflower arrangement with a special vase for Mothers Day only to find out my $97 was a total waste of money. There were no sunflowers, only roses that wilted in a day. They did get the vase right. Supposedly a refund is coming, but so far I’ve gotten an $18 dollar refund and a $10 gift card for more flowers. The gift card is a waste. I’ll never use them again. I’ll just go to Trader Joe’s and buy a beautiful bouquet for &10 and Target for a $5 vase. So very disappointing, but I should have read reviews first.”
“I have never been more disappointed. I was charged for a premium arrangement, over $72.00. What I expected and what I got was VERY different. Three roses, a couple of carnations, and fillers. NOT EVEN IN THE COLORS PROMISED. Orange vase and not a clear one promised. When I called to resolve this issue, I was promised $20.00 refund, THEY ONLY GAVE ME $15. I will NEVER use this service again. And the florist, well lets just say if you know that this company shafts you, don't take their work.”
“the flower looks so bad its all green and there's a lot of extra charges that costs more than the amount of the bouquet. Bad customer service I will never order from this site again ! The flower that was delivered was not the one i ordered for my future sister inlaw”
“Reading all these reviews is insane! I also ordered for Mother’s Day, they never got to my mom and it’s now 4 days after Mother’s Day. I just asked for a full refund because this is ridiculous. They just kept sending emails promising my order would get delivered the next day and never did. The holiday is over now. Never again!!!”
