“This company has messed up my orders so many times I don't recommend them at all. They said they delivered the flowers to a family member and it was never received. You flowers has a very low rating I should have trusted my gut!”
“This company is a joke l.the flower I choose and the flowers they delivered is very deferent . Don’t upload flower they are not in you’re store to make money .”
“I ordered the Golden Elegance Tree centerpiece for delivery on the 24th by early evening. The doorbell rang at 11:20pm on th 23rd which scared us. I received a Christmas Sleigh centerpiece that was nothing like what I ordered and paid $99.00 for. I spoke with Customer Service and requested the correct item. I was told not possible. They offered me $23.00 and I told them I just wanted what I paid for. They couldn't do that for me and refunded my purchase. I just wanted what I paid for, not my money back. In fairness to the florist the centerpiece was lovely, but not what I wanted. I won't order from this company again. When I place an order and pay the amount owed I expect them to do their half of the deal and send me what I paid for.”
“I ordered flowers and chocolates on 12/17/24 to be delivered on 12/23/24 and paid extra for delivery and here it is 12/26/24 and still no delivery their response is they will tell florist to deliver as soon as possible, not first delivery to this address in Brooklyn NY, incompetence at its finest.”
“Flowers were a Christmas gift.
Never delivered. Ordered with advanced notice.
Was gift to 2 elderly house bound people.
If I lived nearby I would have just went there.
This is terrible”
“This company is a joke, and don't even deserve 1 star. They didn't have the arrangement i ordered at the florist shop, so I got an email asking if they could change it. I called them, and spoke to someone who barely spoke English and was hard to understand, they said it would not be delivered til the 26th after Christmas. I told them to.just refund the money, since it would be defeating the purpose to send after the holiday. They then said it would be delivered tonight (24th) by 6:00, i then got the same email at 6:10 saying the same thing as the previous email. I called they then told me it wouldn't be delivered until the 26th again. I requested a refund, they tried to talk me into a partial refund and a credit for the company. I told them I wasn't interested in doing business with the company again. Now I'm SOL, and grandma won't get her Christmas flowers this year thanks to there garbage service.”
“For the second time, the arrangement that showed up was no where comparable to the image. When I paid for the premium, I was sent the basic.
Also- delivered notfications are sent when the product has NOT been delivered.
I had to call customer service twice to be told that my order can no longer be delivered because the florist is closed when my order should have been delivered the day before. Customer service does nothing for the customer”
“IVE PLACED A COUPLE OF ORDERS AND THERE IS ALWAYS A PROBLEM. I WILL NEVER USE THEM AGAIN. EVEN IF YOU PLACE THE ORDER DAYS IN ADVANCE THERE IS ALWAYS A PROBLEM.. I WILL NEVER NOR WILL I EVER RECOMMEND THIS COMPANY TO ANYONE.. HORRIBLE.. THEY DONT DESERVE ANY STARS AT ALLL!!!!!!!!!!!!!”
“I had flowers set to be delivered to my 80 year old mother at a cost of $186.77 on December 24th. Now it is 6pm and they have not been delivered, and I just received an email saying the address is too remote. However they have delivered to this address several times before.
Now they’ve replied saying they can deliver on 12/31. apparently it’s not too remote for New Years Eve. I’m filing a chargeback and never using this company again after being a long time repeat customer.
It’s sad to see a business destroyed overnight but that’s what happens when they let thousands of people down on a holiday and understaff with phone reps from foreign countries.”
“I wouldn't even give a star. The flowers were substitutes, arrangement bad shape, holes and old foliage. Very disappointed. I don't recommend this company to anyone.”
“Flowers were apparently substituted slightly. There is nothing slightly about this. They went from congratulations bouquets to what i couldve picked up at walmart for a fracture of the price. They offered 30-50% refund which leaves the total still higher than I would pay for theses! Very very disappointed!”
“Buyer Beware !!
I ordered a “special flower arrangement with a figurine”that was supposed to be delivered yesterday. 12/23. I ordered them last week. There was a total run around with From you Flowers . They said they were delivered yesterday 12/23, they were not, then they said they would be delivered today, 12/24, they are not ! Then they changed to Friday the 27th ( I called customer service 3x only to get a different story every time. All of their customer service representatives speak broken English and are barely legible.
Also they said there may be a slight change to the arrangement, I said they had to be the same ones with no changes. I called again and the Rep. said they were being delivered the 27th with NO substitutions.
I asked for a refund and tried to order from someone else, and they can’t be found, they don’t deliver to that area, etc. I have ordered flowers for her before and they do deliver flowers to that area.
These were for my Daughters birthday on Dec 27.
There are no flowers to be delivered. I spent over 100$+
I am supposedly getting a refund from From you Flowers.
I am very upset as these are sold on holidays only. I hadn’t heard of From You Flowers before and thought I’d try it. I was a little hesitant, but it was advertised with other vendors I had ordered from before. Harry and David, Shari’s berries, Cheryl’s cookies, etc. From you flowers was listed with them so I thought it would be ok. I was wrong! I am totally devastated because she sent my flowers from Illinois and I received them on time. I took a picture of them and sent it to my Daughter, they are beautiful. So I told her I ordered the same one for her and she was ecstatic!
Now there are no flowers available for her birthday. I haven’t told her yet. She is expecting flowers Friday 12/27.
This is the worst experience I’ve ever had!
I wish I would’ve read these reviews beforehand !
This has ruined my plans for Christmas Eve dinner tonight and I cancelled my reservations. These are special collection flowers that have a lit up centerpiece. Not just regular flowers. This is for a large dining table. My Daughter will have no flowers for her birthday or for her dining table .
M Lake”
“I placed an order for flowers and a balloon for a new baby to be delivered the next day. I got an email half way through the next day saying my flowers wouldn’t be delivered that day but would be delivered within the next two days. They wont even be in the hospital at that point. Terrible customer service and false advertising for same day delivery.”
