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FromYouFlowers Reviews

2.1 Rating 2,993 Reviews
25 %
of reviewers recommend FromYouFlowers
Read FromYouFlowers Reviews

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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Flowers were not delivered and the customer service reps were argumentative! Do not use this service!!!
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Posted 1 year ago
I have been disappointed with the scheduling and delivery of my order. Flowers were to have been delivered in celebration of a promotion - on the day of the announcement - and they were never delivered. I finally had to call a local florist to get the order placed and delivered. They did so the same day. Disappointed in the horrible customer service provided and will no longer use this vendor.
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Posted 1 year ago
I placed an order on 10/06 for delivery 10/08, I was charged $58.28 and the order wasn't delivered. They say they didn't charge me, filing a complaint with paypal
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Posted 1 year ago
Wish I could leave negative stars. Worst customer service. Beware, chances are you will not get what you order/pay for. What a sad representation of what I order to send to my sister dying of cancer. You should be ashamed. Then refuse to make it right. Just awful
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Posted 1 year ago
terrible, i ordered a specific setup for my wife in her favorite color on Sept 26 and scheduled delivery for Oct 7. That gave them 7 business days and 12 days total. 3.5 hours before my delivery i get a email your flowers aren't available and will be substituted for something similar. What they sent wasn't even close to what i ordered, i called and complained and jeez wow thanks for the 12$ refund. this wasn't worth the 100$ i paid. i will never use for you flowers again.
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Posted 1 year ago
They never delivered my flowers in September. Customer service told me it would take 48 hours to investigate as to why my flowers weren’t delivered. It’s October and I still have yet to receive a call back. When I call them they wanted to offer me a 20% refund until the investigation is over. How long does it take to investigate a flower delivery!?? Do not order from this company at all!! They are a scam
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Posted 1 year ago
How I wish I’d checked the number of bad reviews before ordering. Over a week late for a birthday; never even given to UPS. When enquiring, they demand every bit of personal information before saying, “How about a discount?” How about never again? Heed my warning!
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Posted 1 year ago
This was the worse experience. I ordered well in advance and the day of this event I got an email stating they were not able to deliver my order but instead delivered an up graded arrangement but took 50% off NOT ok! Disputing with my credit card company! Don’t use this company. Customer service was very difficult to understand!
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Posted 1 year ago
I ordered a birthday flower basket right two days before my brother’s birthday but not delivered that day. Every time I called them to follow up I was assured to be delivered soon but never received . Very disappointing…!They ruined the birthday surprise . I will never use their service again.
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Posted 1 year ago
Bouquet ordered was not nearly as pictured. I have called and complained, assured another would be sent, it has been 2 days, original already wilted! Very disappointed, can't wait to see replacement, and when would it arrive to add to pitiful 1st?! I won't waste $$or money on this co. again, sorry to say
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Posted 1 year ago
I was sent flowers from this company from my boyfriend. Once I sent him pictures of the bouquet he thought I sent him a difference bouquet because it looked nothing like the picture he had selected. He told me he sent them an email to request them to send what he had purchased but instead they gave him a $14 refund on the $80 flowers. night ruined.
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Posted 1 year ago
My mom has a double lung transplant and I wanted this gorgeous red and orange autumn bouquet delivered and they sent the ugliest arrangement, not even a little bit similar to her room! Gave me $10 back for credit and said it states on the website that bouquets may vary. Vary? It’s completely different. Tried to upload a picture but the flowers are so ugly it won’t process it lol
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Posted 1 year ago
Ordered a “Be Happy” mug arrangement with a Premium Upgrade. I also added a Mylar balloon for an additional cost of $6.00. The arrangement was to be delivered to the hospital. It was misplaced and left by someone else’s bed. Then upon finding it it was not as adequately described for a premium arrangement and was missing the balloon. The arrangement was sparse at best and did not meet the criteria for the premium cost.
FromYouFlowers 1 star review on 5th October 2024 FromYouFlowers 1 star review on 5th October 2024
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Posted 1 year ago
What I ordered vs what was delivered
FromYouFlowers 1 star review on 5th October 2024
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Posted 1 year ago
Fail. I used them for same day delivery and kept getting emails saying delivery was postponed. It was for an event, so 3 days later wasn’t acceptable. I filed a complaint and cancelled. My money was refunded, but there was no apology or personal touch. Everything seems to be automated. Stay away.
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Posted 1 year ago
Same issues as the multiple reviews listed. My mistake was not taking the time or my due diligence to research prior. Order delivery was paid for expedited delivery within 4hrs of order placement and did not make it. DO NOT DO BUSINESS
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Posted 1 year ago
Terrible outsourced customer service. Flowers were not delivered. Had to convince someone for over 15minutes to allow me to speak to someone in management. I wanted a refund and was only given a 50% refund. My sister was still not sent any flowers.
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Posted 1 year ago
I ordered an arrangement for my cousins birthday the weekend before her birthday. The bouquet was to be delivered on the date of her birthday which was the coming week on Wednesday. So that was three days notice to have the bouquet delivered on her birthday. It was not! It was delivered the following day - Thursday at almost 6pm in the evening! So I did not get to surprise her. It left me tremendously disappointed! I will never order from this flower company again!!
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Posted 1 year ago
Bad experience just like everyone else that is ordering from them. I got the wrong color roses and when I did a chat I got lip service on why and a 20% ($6.00) refund. Their mistake not mine $6.00 WOW.
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Posted 1 year ago
The worst flower arrangement I have ever seen. They say flowers may be substituted. I get that but for me to pay $80 for one rose one lily some baby breath in a clear vase is ridiculous. I will not ever use this company again and I’m hoping for a partial refund. And of course, it won’t let me upload the photo of their hideous “bouquet” of flowers. I mean straight up ridiculous. I wish I have read the reviews before ordering from this place.
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Posted 1 year ago
FromYouFlowers is rated 2.1 based on 2,993 reviews