FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 1.60

1.6 Rating 2,782 Reviews

13 %

of reviewers recommend FromYouFlowers

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About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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FromYouFlowers 5 star review on 14th June 2025

Denise

FromYouFlowers 5 star review on 13th June 2025

Dianne

Anonymous

Anonymous // 01/01/2019

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“I really regret that I trusted this company. I ordered flowers for May mam, for mothers day, but the flowers were never delivered. They apologized three times and kept promising to deliver, but the flowers were never delivered. It is very painful that Mom was left without flowers on this special day”

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Posted 2 years ago

“This company is pathetic!! After giving the benefit of a doubt, after they failed me previously, I tried them again and here is what i got: 1. I ordered a dozen red roses; they delivered a dozen 2. they promised to redeliver the order the same day; the order will now arrive on 9 May, 36 hours later. 3. The promised me a 50% refund; they refunded me $35.40 of a 135.08 order. This company should be shut down!!! They are the absolute worst!! Colonel TW Williams, U.S. Army”

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Posted 2 years ago

“I ordered a corsage to be delivered the day before we would need it and paid for the expedited delivery. I received an email late the day of order that it would be delivered the next day. I called them twice and the assured me it would be here. I got nervous about 2 hours before my son had to leave for prom, I called around, but florists are not open in our town on Saturday. I went out with 2 bulging discs in severe pain to try to find something to replace it. 3 stops later I bought what I needed to make it myself. I ordered it because I am injured and it hurts to drive. They only refunded my expedite charge, not the full amount. I feel like I should be compensated for my pain and stress. This should have been a happy day, but this company made it a stressful one. Do not use them. It’s not about the money, it’s the bad experience that I will never forget.”

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Posted 2 years ago

“I hate this place sucks. Do NOT SHOO HERE”

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Posted 2 years ago

“Do not order from this business. Easter Flowers were promised to be delivered Saturday paid extra for express delivery emailed me saying unable to deliver Saturday but will deliver Sunday morning and refund express shipping charge. Just received an email unable to deliver today will deliver tomorrow. Needless to say I cancelled my order and got a refunds Just warning that this might happen to might else. Unacceptable and unreliable floral service. Use a local florist so you won’t be disappointed”

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Posted 2 years ago

“The items I ordered were pretty much as described, but delivered a little late. I love that you can choose/schedule a future date for the delivery. The price was reasonable since they were on sale. I received an email stating that I "earned" a credit due to my previous purchases. However, their "credit" is like a discount/coupon; vs how it would operate with other merchants.... like cash/gift card. Hence, you can't use it if items are on sale. Yet, it seems the items are always on sale to make the prices reasonable. Thus, would never get a chance to use the credit. They sent reminder emails every day asking me to use the credit, which did not state the restriction in the email clearly.I don't understand their concept of "earned credit. They run sales and discount items to make it seem like a sale, but its actually putting at true base price.”

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Posted 2 years ago

“This was the most horrendous experience I have ever had with an online company. I tried for two days to get flowers delivered. I had to call them at least 7 times to check on the status of my order. If I could rate a 0 I would. Never use the company to send flowers !!!”

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Posted 2 years ago

“I ordered flowers from their site for arrival on a special day. The flower that were delivered were not even close to what I saw on the site. I called cs and they were nice and offered me a coupon and to redeliver. They still delivered the wrong arrangement. Nothing like what was advertised on the site. Although their customer service was on point the fact that they can't deliver what's advertised is unacceptable. They did give me a full refund so I will credit them with fixing their mistakes. ----------------------- THIER RESPONSE---------------------- I would like to apologize to you and R*** C**** for this inconvenience. Your feedback is highly appreciated and will assist us in better serving valued customers like yourself. A full refund has been applied to your account for any inconvenience caused by this. This offer will process back to your payment method in 1-3 business days. Although unforeseen issues may arise, please rest assured we will further evaluate how we can prevent this problem from occurring again in the future. ----------------------- THIER RESPONSE----------------------”

FromYouFlowers 2 star review on 2nd April 2023

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Posted 2 years ago

“My spouse and I chose the DELUXE CLEAR BLUE SKIES BOUQUET SKU: TEV25-3 ($67.86) to our friend who's spouse died from cancer. Order #424953708 placed on 03/26/23. I worried about delivery details so I contacted the company via chat. Here is part of my conversation. "ME - This is what makes me worried. Some companies take pictures of the exact bouquet that is ready to be delivered. Some companies deliver very poor bouquet that is far from the picture and price we paid. Sufyan - You are covered by our 100 percent Satisfaction Guarantee. If for any reason your order was not delivered or any quality issue, we will be happy to work with you on whatever resolution you prefer." I didn't dare ask friend to take a picture and send it to me but today I sent the picture of the bouquet we chose and she sent me the REAL bouquet she got. My husband and I were shocked and we were embarrassed because our friend possibly thinks we chose such a miserable bouquet for them! YOUR description and real flowers are way different bouquet. DO YOU SEE ANY ROSE or BLUE CUBE VASE and the quantity of flowers in the deluxe bouquet?! SHAME ON YOU! We wish you and your disgusting company in the hardest moments of your families to get NO flowers or the poorest quality gifts from such companies like yours! This is the company I complained about to BBB: From You Flowers, LLC 143 Mill Rock Rd E, Old Saybrook, CT 06475- 4217 (800) 838-8853 I wrote an email to them and got their response in an hour that said we will get a refund of 30% ($15!!!) of our order and apologies! Refund of 30% off you call "You are covered by our 100 percent Satisfaction Guarantee"? Apologies are NOT accepted. We feel like a company stole our money making "business" like this selling nice pictures and delivering misery to people we love and care for!!! It is called FRAUD! I checked BBB complaints and oh, my God, how many people including us were cheated by YOU! You ALREADY ruined our gesture of thoughtfulness and care towards our friend and her family! How you DARE treating people like this!!!???? Pics attached. Desired Settlement: We DEMAND REAL bouquet to our friend and her family, and FULL refund to us! We are waiting for their response to BBB and us...”

FromYouFlowers 1 star review on 1st April 2023

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Posted 2 years ago

“I ordered a succulent flower arrangement, a balloon and a box of chocolates to be sent to my sister's home after she had surgery. When the flowers didnt arrive on time, I called. They couldn't track the delivery person. And when it finally arrived, half the items were missing.....no balloon and no chocolates. The flowers which were advertised as a succulent arrangement, did not have the succulents. The succulents were the only reason I ordered from this company, because my sister loves succulents and I thought it would cheer her up. Bad experience overall.”

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Posted 2 years ago

“Placed an order to be delivered the next day. When I got the confirmation I saw that they had shipped the wrong order. I text customer service and got a bot. The bot then switched me to what I was led to believe was a live person on text. They told me once you order ship they can't do anything. The website is not very easy to navigate. I would recommend avoiding this company and their website and buying your flowers elsewhere.”

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Posted 2 years ago

“The flowers were delivered a day late, meaning the occasion was missed. Even though the website said the flowers would be delivered same-day. The picture made the deluxe bouquet look MUCH larger than they actually were and there was no ribbon tied to them as stated in the description. The pictures on the website are a scam. The tracking feature was also inaccurate. All in all not a great experience and will definitely not be ordering from here again.”

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Posted 2 years ago

“They take lot of money from your pocket, but flowers will not be sent the same as expected as they show to their website. Horrible look, in fact I got embarrassed after seeing the flowers when my husband received it. Most of the flowers were missing. They never even mentioned on their website how many flowers in each bouquet, and here is the trick of this company. I would caution others against using this company's services, as my experience has shown that they are not reliable or trustworthy.”

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Posted 2 years ago

“On a Thursday at noon I ordered a plant to be delivered to a funeral home the following day. At 2:16 Thursday I received an email saying that plant was not available so a substitution would be sent. At noon on Friday I received a call saying the plant could not be delivered. At I asked for an explanation at least 20 times but the person the phone had no explanation. I did receive a refund but I feel terrible that I sent nothing for the funeral. I really believe this company is a scam and needs to be reported to the BBB.”

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Posted 2 years ago

“I order some flowers this week. What was delivered was significantly different than what I ordered. I attached a picture to this review of what I ordered with a picture of what was delivered. You can see there are less flowers in the bouquet. I understand that some flowers may no be in season, bloomed, etc. But your site indicates that they will replace those with other flowers. There are no replacement flowers in the bouquet delivered. There is 1 sunflower vs. the 3 in the picture. The bouquet is practically empty. I am utterly disappointed in this. This was a bouquet to be sent to my friend who lost her husband. I will not be ordering from you again.”

FromYouFlowers 1 star review on 18th February 2023

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Posted 2 years ago

“I used this company twice within a month, in both instances the flowers didn't make it on time. To make matters worse, in both instances I got an email stating that the floral arrangements were delivered on time so I was given a false sense of relief. The first floral arrangement arrived a week later after I made four calls to customer service. The second time,the flowers never made it so I just asked for a full refund which it was granted after arguing with the customer service representative.”

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Posted 2 years ago

“Ordered flowers on 14 Feb and paid extra for for delivery that day... didn't arrive Spoke with them on 15 Feb and they arranged for delivery that day... didn't arrive either. So now at the point of demanding a refund. Extremely disappointed with the service. Don't waste your time on them!”

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Posted 2 years ago

“This has to be one of the worst companies I've ever delt with. Ordered flowers, balloon and candies for my wife for Valentine'sDay. Over $100. Got an email saying it was delivered, but it wasn't. Called twice beforehand only to get false promises that it would be delivered and the typical bs runaround. The agent was very hard to understand and the online chat was like talking to a robot. Long story short, they refunded my money after a 45 mintue wait and no apology or anything. First and absolutely last time I use this so-called company. What a joke! I should have read reviews before using them....BE WARNED!!!”

FromYouFlowers 1 star review on 15th February 2023

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Posted 2 years ago

“Please EVERYBODY believe the low rating reviews you see of "FROM YOU FLOWERS", this is a really shoddy company. I placed an order a month in advance to be delivered Feb13, a day b4 Valentines, and they never delivered them. Very painful cos it makes your loved one think you don't care or love them when actually you planned a surprise delivery that the company failed to deliver. Could not get hold of them for 2 days and when I finally got them on Feb 16, I requested my full refund. Very disappointing and sad!!”

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Posted 2 years ago

“This is a scam. No flowers delivered and answer on phone or live chat on website.!!! I will dispute this!!!”

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Posted 2 years ago

FromYouFlowers is rated 1.6 based on 2,782 reviews