FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.22

2.2 Rating 3,332 Reviews

27 %

of reviewers recommend FromYouFlowers

Company Reviews

Info

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

FromYouFlowers 5 star review on 14th October 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not impressed with their customer service. Ordered flowers for a Mother’s Day gift, received a voicemail to call them back asap. Called back and the language barrier was a little rough, but we managed after several please repeats. Was informed that my order would not be delivered until after Mother’s Day unless I give them my credit card number again. So, after several explanations back and forth, I requested to please cancel my order. Mind you, the explanations seemed very sketchy, and they way they kept asking for my acct info made me feel very uneasy. It took several requests but they did agree to cancel my order. I googled a local florist in the town I needed them delivered and asked if they could get them delivered before Mother’s Day, she assured me it was no problem ❤️ From here on out I will only use the local florist. Hope your experience is better than mine”

Helpful Report

Posted 2 years ago

“The flowers I ordered for Mother’s Day was supposed to be the premium selection and what I got looks like it was smaller than their regular. I called their customer support and was told 1 thing but they did another. I will never buy from them again. They don’t care about the product they are sending out it seems or do they care about their customers. Sadly I am unable to upload the screenshot of what they should have looked like to what I got smh”

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Posted 2 years ago

“Florist used a lot of greenery. Not what I expected.”

FromYouFlowers 1 star review on 9th May 2024

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Posted 2 years ago

“Ordered flowers for a friend sick in the hospital. Received an email that said it was delivered but they never were. No signature for the so called delivery either. Called them and attempted a redelivery and 2 days later the same story. Never were delivered and was ultimately promised a refund that never came. Be very careful, this seems to be a scam company.”

Helpful Report

Posted 2 years ago

“1st order wrong colors. 2nd ordered said on the way but would be a day late. Was needed on day chosen. Ordered in enough time to do so. When I reached out to this company, they MAGICALLY CANCELED THE ORDER and it was in transit. I did get a full refund. Has not shown on my statement as of yet. Still trying to figure out how it was stopped while in transit ups. Buy local guys. Or a reputable place. My cousin had problems with youflowers as well.”

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Posted 2 years ago

“Terrible! Paid same day delivery and got an email the later that they were not able to deliver. Then asked for the address again. 4 days later, flowers are still not delivered!”

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Posted 2 years ago

“Placed an order two days prior to the day that i needed the flower arrangement to be sent to the funeral home. I was guaranteed a 10 am time for the day that was confirmed. nobody bothered to contact me to let me know that they could not honor this. I contacted the funeral home to confirm to be told they had not received anything for the recipient,not to mention this was after the guaranteed time of 10am. today. I contacted customer service to be told they could not honor this. I will not make any more future purchases from this compay. Very poor customer service, and if you could not do it I should have been contacted prior to the scheduled time of 10am. Yo could haved reached out to me via email, phone etc. Like Where has the customer service went with these companies ? I am completely dissatisfied and this is unexceptable.”

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Posted 2 years ago

“This company kept giving me the run around about my order. I originally had the flowers to be delivered to my mom’s job for an early Mother’s Day gift. She never received it so I had them try to send it to her home. To my surprise the order never came. I spoke with a customer service and they kept saying the order was delivered when it was not. Then he contradicted himself and would say just wait for a little while longer. I called back and spoke with another representative and I told him that I wanted a refund and had me on hold, then hang up. I called back again and they said it was delivered and I then asked for a refund. Waiting on my reimbursement.”

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Posted 2 years ago

“Sent my mother flowers for Mother’s Day as a surprise. I received a email saying that they were delivered so I called. Imagine my surprise when she said she never got them, I called customer service and found out they were never delivered but my order still shows them as delivered. Never got an explanation of why they show delivered but was told they would be there the next day.”

Helpful Report

Posted 2 years ago

“Paid for same day (but it was next day I wanted them) before 12pm, didn’t arrive. Called at 12:30, was told it will arrive at 1pm, asked if it doesn’t show should I call again to which they said “no don’t call again because it will arrive for delivery.” 1 pm comes, nothing. Still nothing so we call again at 3:30, was told it will be here at 4 pm. 4 pm comes, nothing I request refund and was told to please wait until 5pm, okay. I wait until 5, nothing. Call at 5:05 and was told wait until 6 and I said NO, and demanded a refund they kept charging and arguing and said “oh the florist couldn’t make it in time so it will be there tomorrow, I said no why wouldn’t you tell me that to begin with. Kept saying they will just give partial and it will be delivered tomorrow, no kept saying that they can’t give refund blah blah excuses!!! Never had to act like this before to a floral place! Scam! Don’t buy from them”

Helpful Report

Posted 2 years ago

“I will never order from this site again. The arrangement I ordered had pink daises and what was delivered was extremely disappointing. There were only roses and no daises. Nothing like the picture I selected and paid for. Do not order from this site.”

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Posted 2 years ago

“Ordered some flowers, and they look nothing like the picture. I got the most ugly looking flowers ever and spent almost $100”

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Posted 2 years ago

“2 little flowers were sent with tons of greenery called a Florist Designed arrangement. More like a flower cheap arrangement. They were to be placed at a cemetary plot for Mothers Day with NO GLASS VASE. Delived via Doordash with a glass vase and delivrey person put the entire vase/flowers onto the holder for flowers which will inevitably fall over and broken glass everywhere. I am not available to fix the issue as I dont live locally. I feel like florist take advantage of that situation and make poor arrangements. Thankfully I got a picture of the delivery via DoorDash driver.”

FromYouFlowers 1 star review on 8th May 2024

Helpful Report

Posted 2 years ago

“Purchased flowers for my Mother's funeral. When the flowers arrived they were the wrong color missing the Palm Frongs in a cheap looking wicker basket. Looked nothing like the picture. When put with other flower that were sent to the service these flowers were very underwhelming and the family was very disappointed. I contacted the company via email. The first response was $26 dollars off which I found to be a slap in the face. So, I contacted them again and after a long conversation the gave me another $14 off so, $40 off the $120 order so, I paid $80 for something I didn't order and even worse the flower arrangement that was sent was the worse looking arrangement at MY MOTHER'S funeral. Very embarrassing and disappointing. Will be taking my business elsewhere on the future.”

Helpful Report

Posted 2 years ago

“First order was purple arrangement. No, got red. Person sent to hates red. Got a partial refund so I ordered for a birthday gift the other day for it to be delivered today. NOW ITS DELAYED! They are leaving for vacation and today is the only day they ate home. My suggestion to all....ORDER LOCAL! THESE COMPANIES RIP YOU OFF WITH THE COST AND THEN FAIL TO DELIVER ON TIME OR THE PRODUCT YOU ORDER.”

Helpful Report

Posted 2 years ago

“Well there Checkout and payment center is a little sketchy. Google pay is an option to make this purchase but yet I get error saying that FYF is having trouble receiving my payment. So I call and they tell me that's not even a payment option of there's.... head scratcher. Then to top it off that it goes all the way as far as to taking my payment and still has not even asked me for a delivery address??? Customer service was not alot of help. Then to find out the I had a 3 day window on when my order would even arrive. ORDER CANCELED.”

Helpful Report

Posted 2 years ago

“I would give this company a Zero if I was able too. I ordered flowers & Chocolate covered Strawberries for Mother's day, the strawberries were not properly packaged. They came in a thin cooler bag and one frozen ice bag. The chocolate was melted and the strawberries have a terrible smell, they are definitely not edible. I contacted customer service and they offered 30% refund I explained this is not acceptable as I am requesting a full refund on the strawberries. I was told someone would reach out to me and this morning I had a credit for not even half of the price. Buyer beware!”

Helpful Report

Posted 2 years ago

“Well I order flowers for my partner and I will not recommend this site again as of the pictures shown and the flowers received are totally opposite for the price I rather buy from now on locally and deal with the flower shop. This is just a money making site that I have used for way to long and been disappointed with. I could have gotten way better service and better decoration for the amount I paid for the stupid little bouquet I received and then they only refunded me 30% after I asked for 50% or pick up this stupid bouquet and refund me all my money. I was supposed to receive 12 roses and only got 4. Do not use them as my personal opinion and experience.”

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Posted 2 years ago

“Second time using this company. Last time they messed up so bad they gave me a $75 gift card as an apology. I told myself I'd never use the company again, but figured I'd at least use the $75. Well, jokes on me, because this is simply the most inept company to ever exist. Just like last time, there's another issue. And, just like last time, they cannot fulfill my order and so I have to go through their outsourced customer service to try to solve it. Bad news for me though, just like last time, their customer service doesn't know how to handle it. So, I'll have to call again to get it fixed. For simply sending flowers, this company acts like it's performing complex science or something. It's amazing how hard they make it to buy and send flowers. THIS IS THE WORST COMPANY ON THE FACE OF THE EARTH AND I WILL NEVER USE IT AGAIN AFTER THIS ISSUE GETS SOLVED. I hope the CEO and head of customer service gets fired too. I hate this company with more passion than anything else in my life right now.”

Helpful Report

Posted 2 years ago

“First time flowers were a day late, second order flowers were never delivered for a funeral despite paying a same day delivery and expedited delivery charge. I will NEVER use this company again. You are much better off ordering directly from the local florist. I guarantee you will be disappointed using this company. Don't be lured by the discount coupons and good prices.”

Helpful Report

Posted 2 years ago

FromYouFlowers is rated 2.2 based on 3,332 reviews