FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 1.60

1.6 Rating 2,785 Reviews

13 %

of reviewers recommend FromYouFlowers

Company Reviews

Metrics

Info

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

Visit Website

Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

Write Your review

Tell us how FromYouFlowers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FromYouFlowers 5 star review on 14th June 2025

Denise

FromYouFlowers 5 star review on 13th June 2025

Dianne

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The photos will tell you the story. Look at the $130 special occasion arrangement i ordered and what was delivered on Aug 19/2023!”

FromYouFlowers 1 star review on 20th August 2023

Helpful Report

Posted 2 years ago

“I ordered flowers for my daughter's birthday, and the flowers she got looks nothing like what I ordered. She sent the picture and I called them immediately because I assumed she got the wrong flowers, and someone else received hers. I was refunded $7.64 from over $60 order!”

FromYouFlowers 1 star review on 19th August 2023

Helpful Report

Posted 2 years ago

“Horrible company buyer beware on the day of a funeral order was canceled after speaking to a supervisor the day before and being insured order would be delivered the next day for the funeral. 1 hour before the funeral I get a message via email that not 1 but 2 flower orders over $60usd had been cancelled Absolutely horrendous company. Customer service sounds like robots reading from a script including the supervisors and managers I will never do business with them again. I recommend no one else does.”

Helpful Report

Posted 2 years ago

“Paid extra for flowers to be delivered before noon. Not only did they NOT get delivered before noon, they did NOT get delivered that day and missed the big occasion! They were promised the next day in the morning, but they did not get delivered until after 4 p.m.! Lousy service!”

Helpful Report

Posted 2 years ago

“I ordered flowers for same day delivery. Git an email saying order was placed. A bit later, get a phone call from an 800 number saying they need to validate personal information before the order can be placed. Wanted A LOT of personal info.. I told them to cancel the order bc it was placed successfully online, and I'm not giving personal info to a random 800 number.”

Helpful Report

Posted 2 years ago

“Fiancé placed order from Thailand and they emailed her to call an 800 number to verify her order. She can’t call 800 number from thailand, so she asked me to call. They completely treated me like trash…rude and dishonest people. Order your flowers elsewhere….it would have been simple to deliver these flowers or work with me to verify her order.”

Helpful Report

Posted 2 years ago

“I WILL NEVER ORDER FROM THEM AGAIN! I ordered a flower arrangement the day before I needed it to be delivered and paid the extra fee to have them delivered before noon. Noon came and went and no flowers were delivered. I had to stop what I was doing and call them so they would refund me the expedited charge. Then they guaranteed the flowers would arrive by 6pm which was fine because that's the latest I wanted them delivered. But no...so, I had to take more time and find out where the flowers were and wanted to cancel my order because the people I was sending them to already left from the location. At 7:15pm, they finally showed up...without the people there who should have received them. TERRIBLE SERVICE!! NEVER AGAIN!!!”

Helpful Report

Posted 2 years ago

“Ordered flowers for special occasion two days in advance and paid extra for expedited shipping that guarantees delivery before 12pm. Flowers never arrived at 12, so I called them, and was assured that it will be delivered by 2pm.. 2:30pm and still nothing, then I get email that my order was delivered ! But nobody actually delivered anything ! I got cameras all around my house and nobody was on my property the entire day. This company is a scam ! Stay away from them as far as possible! This people should not be in business! They ruined the occasion and wanted to wait 24 to 48 while they investigate !”

FromYouFlowers 1 star review on 21st July 2023

Helpful Report

Posted 2 years ago

“I ordered flowers for my DIL after her grandmother passed away. I paid for same day delivery. The flowers never arrived even though they said they were delivered. I emailed customer service who said it was an error and they would send them the next day, still no flowers. This went back and forth for two more days, each day they would say they would be delivered, each day the tracking said they were delivered, each day I spoke to my DIL and she never received them. Finally was able to get a refund, ordered from another supplier and they were delivered within hours. This was very frustrating.”

Helpful Report

Posted 2 years ago

“Ordered flowers for my daughter's birthday, I needed them delivered to her work before she left at 12:00 pm on Friday. At 11:00 am on Friday, I get an email saying they can't be delivered until Monday. It was too late to even order any flowers at all at that point!!!”

Helpful Report

Posted 2 years ago

“Never order from these place I ordered sympathy flowers for funeral. Not delivered and when I called the person couldn't speak English well. Bad service I waiting for credit to my credit card. All I wanted was beautiful flowers for my love one.”

Helpful Report

Posted 2 years ago

“Two missed deliveries in one year. First was Valentines day and now our anniversary!!! They even sent an email stating that the delivery was made, which it wasn't. Please avoid this company at all costs”

Helpful Report

Posted 2 years ago

“Ordered flowers and chocolates for my wife. Trying to do a nice thing for her because she's been so busy with work and our 1 year old daughter. Ordered two days in advance. Day of I was expecting to get a delivery notification while I was at work and wife was at home with baby. Never got one. Got home at 3pm still nothing.... website says residential deliveries are completed by 6pm. 6pm comes around, nothing. 7 pm nothing. 8 pm nothing. Customer service told me they would give me 20% off. Still hadn't even received them, so I have to pay 80% for items I didn't get?? Canceled my order, will make one hundred percent sure no one I know will ever use this company, ever. F you all right in the face.”

Helpful Report

Posted 2 years ago

“BUYER BEWARE!!! On 5/29/2023 I purchased an arrangement from “From You Flowers (FYF)” to be delivered on 6/2/2023. On 6/2/2023 at 5:30pm, the order had not been delivered so I contacted FYF and asked for a delivery update. FYF e-mailed me and stated the recipient was not home. The order was not left at the door, no call was made to me or the recipient, and no door tag was left. All of this should have bene done per the FAQs on FYF’s website. I responded to their e-mail and asked them to deliver it ASAP, the replied stating they would deliver it on 6/3/2023. On 6/3/2023, I received an e-mail stating “no one was available to accept the arrangement and deemed it unsafe to leave.” I called FYF and spoke with Joy, a supervisor, who assured me the order was delivered 6/2/2023 at 6:12pm. Are you still with me on this? First, they tell me no one was home on 6/2/2023, then they say it was unsafe to leave it on 6/3/2023, then they tell me it was delivered the previous day (6/2/2023). In speaking with “Joy,” she offered a 50% discount because I was unhappy. In another e-mail after speaking with Joy, FYF stated, “we would like to redeliver the item ordered to replace the one received.” So…now they are suggesting the order was delivered and they are replacing it because I am “disappointed!” FACT: The recipient was home with family recovering from surgery on both days and confirmed that no florist ever attempted to deliver anything to their home on 6/2/2023 or 6/3/2023. To sum up, FYF states that my order was delivered and was not delivered and is “willing” to give me a 50% refund for my disappointment.”

FromYouFlowers 1 star review on 4th June 2023

Helpful Report

Posted 2 years ago

“I paid an additional $4.99 to ensure they would be delivered by noon. When I tracked the order, they couldn't even find it at first and it had not been delivered by 1:00. When I chatted with a representative of the company she gave me a set schedule for a residential, funeral and business deliveries. Do not order from this company! Plus they charge you an additional and hidden fee of $14.99 when you go to pay for it. Very unethical.”

Helpful Report

Posted 2 years ago

“Ordered 2 days in advance for a wake. No communication and had to call during the wake to ask about my order, and was told they dont have it. Too late to go anywhere else. Will never use again”

Helpful Report

Posted 2 years ago

“Do not use!! They are aweful!”

Helpful Report

Posted 2 years ago

“The flowers look nothing like pictured on the website. 10 Gerbena daisy that barely fill a small glass container. Worse yet 3 of the 10 heads fell off immediately. Waste of money. As the recipient I cannot recommend this company.”

Helpful Report

Posted 2 years ago

“I ordered flowers for my mum on Mother’s Day 4 days before Mother’s Day! My mum never received the flowers! I called back four times. They promised me that flowers are on the way. Men on the phone had heavy accent! She told me that flower is called going to be on the way! Flowers never made it to my mom only promises! I think it is some type of scam. They are collecting money by not providing bouquets.”

FromYouFlowers 1 star review on 18th May 2023

Helpful Report

Posted 2 years ago

“Everything is wrong with this company. They did not deliver They did not answer my query. They did not acknowledged my answers to their queries about the address. The asked for an updated address and I sent it to them with a googles map and an explanation that the house has been in the same location for 50 years and it was the same location they made deliveries to the last five times they delivered. They set a second email saying the recipient wasn't home when she was. They sent a third email saying that I had not provided them with an address and a search of their records didn't reveal a delivery address I called to ask them which of their conflicting stories was true and they said they were waiting on me to give them a description of the house. I asked when they planned on letting me know that they wanted one... They offered a 20% refund for a product that they failed to deliver.”

Helpful Report

Posted 2 years ago

FromYouFlowers is rated 1.6 based on 2,785 reviews