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Frost Nyc Reviews

4.4 Rating 1,712 Reviews
86 %
of reviewers recommend Frost Nyc
Company Reviews Product Reviews
17
 Questions Metrics
4.4
Based on 1,712 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
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2127307879

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Anonymous
Verified Buyer
“My experience was not the best with Frost NYC. I purchased a nine inch Cuban link bracelet and received an eight inch initially. After contacting them, I then returned the eight inch and they assured me I’d receive the correct merchandise. I then received an eight and a half inch bracelet. I contacted them yet again and requested a refund and then shipped the second incorrect item back. I still am not in receipt of my refund. I can understand the first mistake, but not twice. I will say both wrong items I received were of great quality just the wrong length.”
Helpful Report
Posted 3 years ago
Bradley Newlin
Verified Buyer
“Bought a pendant that was supposed to come with a solid 10k Cuban link, ended up being a hollow Cuban link chain. Asked if I could upgrade and give them the extra money for the solid chain, even though it was pictured to come with a solid chain. They say the do upgrades but I got no response. This review stands until I get my upgrade”
Helpful Report
Posted 3 years ago
Isaih Johnson
Verified Buyer
“Needs more pics of how the the jewelry actually is before being purchased other than that good quality gold .”
Helpful Report
Posted 3 years ago
Celesteon Dugan
Verified Buyer
“Satisfied.😉”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The chain came out just as I imagined!!”
Helpful Report
Posted 3 years ago
Cenon Cacuyog
Verified Buyer
“This is the 3rd time i made a ourchase from Frost NYC, they never disappoint me n always on time for the delivery except when tgey were lockdown. The goods i bought from them are really nice n i love them all. I’m getting ready to order another one, this time a ROLEX watch... yahoooo!”
Helpful Report
Posted 3 years ago
Renee Griffin
Verified Buyer
“Revised* I received a call from Frost NYC, I spoke w Izzy which was very nice and willing to assist. Thanks for following up”
Helpful Report
Posted 3 years ago
Louis Chatman
Verified Buyer
“I love my Gold chain it is awesome !!!!!!”
Helpful Report
Posted 3 years ago
Mark Henson
Verified Buyer
“I'm satisfied with my purchase ill purchase again in the future thank you.”
Helpful Report
Posted 3 years ago
Brenda Bonilla
Verified Buyer
“Excellent. Just as advertised. Love it!”
Helpful Report
Posted 3 years ago
Samantha Alston
Verified Buyer
“Chain wasn’t what I expected but I didn’t read the details correctly but it is still good quality of gold.”
Helpful Report
Posted 3 years ago
Jessica Perez
Verified Buyer
“Best experience ever! First time buyer from this website & not the last! Love that i was able to track the order & it shipped out quicker than expected. Telling everyone who asks about my chain to check you guys out!”
Helpful Report
Posted 3 years ago
Drew Nadiak
Verified Buyer
“I got a $60 gold plated chain and within and couple of weeks almost all the gold has rubbed off”
Helpful Report
Posted 3 years ago
Jorge Fernandez
Verified Buyer
“My bracelet look very good. They did a good job. Thank you.”
Helpful Report
Posted 3 years ago
Michael Laxton
Verified Buyer
“I have emailed twice requesting information about the purchase, and still have not gotten a response.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I bought a yellow gold aquamarine ring for mens it is a nice piece but stone fell out with in a month”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I loved my necklace and bracelet and they were a great price. They are stamped 10k”
Helpful Report
Posted 3 years ago
Nelson Camp
Verified Buyer
“What I bought was excellent however the length of time to get it was too long.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Ordered a Figaro mens 10k gold necklace and couldnt be happier !! Very good quality and cant beat the deals these guys have !”
Helpful Report
Posted 3 years ago
Sylvia Herman
Verified Buyer
“Very easy to find what we needed. The prices were very reasonable. Will recommend to all my friends”
Helpful Report
Posted 3 years ago
Frost Nyc is rated 4.4 based on 1,712 reviews
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