“This is a scam ordered a vase still not here tracking no and everything else doesn’t get in contact with them.I will be going to get refunded off bank they will investigate them.”
“This company, where ever they are, is a scam and do not order anything from them. They canceled my order from September and told me they would refund my money but still waiting.”
“3 days delivery was the commitment at the time of purchase. One day later, they announce that it will take up to 21 days.... First and last time I will buy from this obvious SCAM....”
“NO PRODUCT NO REFUND!
Ordered a product from Fruugo during the inital lockdown period. Waited for TWO MONTHS and still did not received the product. Requested a refund and too this day THEY HAVE STILL NOT REFUNDED ME.
Please do not order from FRUUGO!!
POOR CUSTOMER SERVICE!!!”
“Placed an order. Received conformation that it will be dispatched in 6 days. The order placed by mistake and ask to cancel it within couple minutes - in 10 hours received response that it is not possible due to it has been dispatched and I should returned it after item arrive. The documentation show that it was dispatched 4 days later with return checklist that it is not possible to complete due to missing label that I supposed to cut and attach to the parcel. No return address. Company does not care about customers only about profit why it has very low less than 50% rating/feedback/review!”
“This is a gambling website. Ordered my item in April/May, waited for a month before sending a ticket as my parcel did not arrive and now it’s october and it was said that my parcel is lost. You’re basically paying a certain amount of money to take your chances whether you’ll get your item or not.”
“I would give Fruugo zero stars if I could for its evident hatred of the customer. I purchased some electronic products from Fruugo for US use (should have obvious as they shipped these to my US address) yet they never indicated the need for adapters to UK electronic outlets. No sympathy from Fruugo for this bait and switch. Fruugo refuses to stand behind its products and will not pay for shipping on a returned item. I WILL NEVER BUY FROM THESE CUSTOMER-HATERS AGAIN. You can decide to do otherwise at your personal peril.”
“Good day my order number is 15649142. I placed my order on the 04 of September 2020 and I still havent received my order and your customer service is not responding to my emails to let me know what is going on ....Please can you get back to me soonest as to when this issue will be resolved .”
“Misleading. Cheap Chinese tack the mask I ordered was reasonably priced, the quality however is low. Is literally like someone has cut out a pair of female leggings to make a mask.”
“i thought Fruugo.ie was an Irish site and I waiting for thermos flasks that promised next day delivery. Turns out its not Irish and I am still waiting on thermos flasks supposed to be coming from US??? Really??”
“They show you a package of a good deal of shampoo. Two bottles of 482 ml. I have received one bottle of 506 ml. When I complain and send them a picture of the package I received, I was answered that the weight of the package is 1,16 kg and that it was the weight for two bottles. I went to return the package and the post office weight was 0,635 kg. I used the original package they sent. I hope to get my money back. They are calling me a liar and they are the ones who are cheating people! Never again will I go to Fruugo!”
“Like the others I have been scammed by Fruugo. Do NOT use them. I have been waiting for a simple clothing delivery for months to South Africa. Initially got good delvery information but then it stopped. No delivery, no help (just sarcasm) from Fruugo and no refund. I have lost over R2000. BEAWARE!!”
“DO NOT ORDER ANYTHING IF YOU SEE FRUUGO! Please, I beg you!
They are incapable and slower than Wish.com. Also, they cannot even track your parcel from the UK to SA.
Pathetic service, please avoid!
I asked them today for a refund.”
“This company is a scam, do not do business on their website. Bought for my phone they said fit, but doesn't. I was told I would have to pay $33 ship to return a $25 item. Worst customer service I've ever come across. Back to Amazon.”
