“It seemed to be a normal webshop, but turns out this must be some usual chinese shop. When I placed my order, the page shown item will be sent in 5 days - I thought it will be a 1-2 day delivery from my local country. Now on the 4th date from my order I got a mail stating delivery is from China and I can expect it in 7 - 20 days. I wouldn't have orderd, if I knew the long delivery time. Also the item's price is extremely high here, I only orderd here because I believed the short delivery time.”
“1,5 month, no package, no refund. Customer Service is super dumb, not helpfull at all. Doesn't know anything, can't help with anything. #spain. Thank for wasting my time, money and energy. Try to avoid.”
“I have never wrote a review in my life, because I have never had such bad service, waited over a month for what I ordered and then just got an email saying it had been returned because of failed attempts to deliver.. Which is a massive lie as I have been working from home since April, I have never ordered a thing where you didn't receive a tracker number, which was a red flag straight away, my experience was very disappointing, almost happy I didn't receive as products don't seem to be good either, but I did receive my money back.. Which compared to other is can't complain..
But I wouldn't recommend save yourself the hassle and go with a company where you can locate your package 👌”
“I ordered a blood pressure arm band replacement not knowing this was being sent from the UK. They sent it to Alberta not Ontario and because we couldn't wait any longer for the item to arrive we had to buy a whole new BP monitor. I went to return the item (I had to pay for shipping to the UK) and it cost $20 more than the item is worth. Had I known ahead of time it was coming from the UK I would never have ordered it. Unbelievable.”
“I have waited for months for my order for dog heartworm medicine, they informed me that if not delivered at end of November they would refund my money. They instead are giving me the run around. They should have refunded my money AND sent another box of medicine if they were a legit company that cared....but instead they obfuscate and delay...... makes me start thinking they are FRAUDS. be careful ever buying from FRUUGO.”
“I ordered a bottle of ink for tattoos and they send me a package of sheets, don’t reply the emails I lost 104 euros this is scam where are the authorities to shot down this site”
“I bought some headphones that came with the wrong connection and it seems almost impossible to try and return them. There is not way I can use them. What a waste!!”
“i just received an order today and after waiting since mid November. I was very specific in what I was ordering. I too thought it was either British or Irish.
What a disaster”
“I AM SORRY THAT I DID NOT SEE THIS REVIEW BEFORE! FRUUGO is a robery; Already 4 weeks since they "shipped" my order and i did not received yet. I sent several email and I got an automatic reply with no solution. There is not way to track the order. Do not buy from them.”
“Gave me an estimated delivery from the 17th-30th, this company ships from China yet has .ie after it’s address thinking it’s an Irish company, do not buy from this website if you need anything soon as I’m going into week 4 now will still no order received, no way of tracking!”
“Fruugo is a robbery, l ordered on the 5th June 2020 till now l haven't received my order. This is a fake clothing shop, l can't recommend people to buy at them. Always they are looking at my order but invain. I paid 1247,00”
“THESE GUYS ARE CRIMINALS, DONT BUY OFF THEM.
I bought 2 Canterbury rugby shorts which I could have bought locally but did it on line. It said a total of $60, fair enough. After I committed to purchase the price went to $126.00 .I tried to cancel order immediately but they would not except.
These shorts are $40 per pair max in Australia. Absolute crooks.”
“Item never got here, eventually got a full refund.
Do not order from them as they use royal mail and South African post office, so you don't get your goods as SAPOS are dysfunctional.”
“Do not order from this company. My item never showed up. They have been ignoring my emails and they have not issued a refund. It is definitely a fake company who are stealing from people. STAY AWAY.”
“Totally untrustworthy business. First of all they ship from USA if you order from Germany which they dont state on their page. Also they use the local german post instead of some realiable postal services. Package got lost somewhere and they dont want to issue refund. they are making all kinds of BS excuse and telling me to get a letter from the post that they lost the package to get refund. Just avoid this company and buy from a local German one which are always realiable.”
