“I was sent a faulty hoverboard which my son received from santa for Xmas and I have messaged everyday since Boxing Day (which is when we realised there was a problem) we have a gutted son and my daughter (who also got one for Xmas won’t use hers as she doesn’t want to upset her brother) so £400 down the drain and now response! All we want is a replacement!”
“So disappointed. It dosent even deserve one star .
Orderee on 27th November & Santy present arrived yesterday 31/12/2021.
At no stage did Fruggo state that product would take this long . I had no idea ot was coming from China .
Quick enough to take your money & say dispatched within 2 working days . Very disappointed with company & will never buy from here again.”
“Neodporučam. Kupovala som pokemon karty pred vianocami z tejto stranky v nadeji ze pridu do 24, objednavala som ich asi 13 decembra preto som si vybrala slovensku stranku aby som mala istotu ze dojdu. Tato stranka ich ale objednala z aliexpresu za necele 4€. Ja som za nich zaplatila skoro 25€ a dosli mi 29. Decembra. Keby som chcela cakat tak dlho z aliexpresu si ich za 4€ objednam aj sama. Trufam si povedat ze rovnako to bude aj pri ostatnom tovare ktory ponukaju.”
“They sent me wrong item with huge delay i shipment. Totally unprofessional company! Terrable service, terrable support! During the late shipment no one replied on my emails! I advise to avoid to order from them!”
“If I could score lower, I would. Ordered a lava lamp from frugo.ca and paid in Canadian dollars. They sent a lava lamp with a European cord.!! I had to
Pay for shipping originally and now the want me to pay again for a refund ! Shipping g exceed product price. Terrible company and customer service.”
“Είναι απατεώνες, πράγματι. Ότι διαβάζετε από αρνητικές κριτικές είναι αλήθεια. Παράγγειλα στις 23 Νοεμβρίου 2021 και μετά από ένα μήνα, άρχισα να τους πιέζω για την παραγγελία που δεν παρέλαβα ποτέ και την είχα προπληρώσει. Δεν θα μου επέστρεφαν ποτέ τα χρήματα, αλλά στάθηκα τυχερή διότι είχα κάνει την πληρωμή μέσω paypal, οπότε μεσολάβησαν και μου επέστρεψαν όλο το ποσό. Μην κάνετε το λάθος να παραγγείλετε από αυτούς και φυσικά μην πληρώσετε. ΠΡΟΣΟΧΗ !!”
“Market places like fruugo are a disgrace for e-commerce market. I hope the people will read reviews about them before ordering something from #fruugo platform. No product delivered, no money back, just waste of time and money. Clearly to be avoided.”
“MY ORDER HASNT ARRIVED IN CANADA POST AFTER 35-36 DAYS IN TRANSIT FROM SPAIN TO ONTARIO CANADA. THEY MUST HAVE FELT LIKE I LOOKED LIKE I WANTED TO BR RIPPED OFF.......... SICKENING I LOST OVER $100”
“Απατεώνες απλά
Εξυπηρέτηση πελατών ανύπαρκτη
Μου έστειλαν λέει την παραγγελία μου και η παραγγελία μου πουθενά στα αζήτητα. Τους έστειλα κ ξανα έστειλα μήνυμα και δεν απαντάνε καν. Μου έφαγαν τα χρήματα τσάμπα. Κάντε αναφορά όλοι σε αυτό το σκουπίδι που λέγετε Fruugo. Report!!”
“My sons electric skateboard was faulty that he opened on Christmas Day. I’ve sent numerous emails and tried calling but there is no one to take to. I have a very distraught boy and a ruined Christmas. It was a very expensive item and I cannot contact them or get a response. Absolutely disgraceful!!!!!”
“If I could give a minus rating I would, absolutely appauled at the quality of the garment for the price I paid for it, not even fit for a dish rag. Went in the bin where it belonged, what an utter waste of time and money!!!!”
“I 1st placed order £52 one pairs of Clark shoes for my little ones Xmas gift on 6th December 2021 but didn’t get my order or refund yet today is 24th December it’s really poor customer service my money and time both wasted I didn’t recommended my friend’s & family ordered this website”
“Bought my son the white deadpool action figure and gave it to him for an early Christmas present….for starters it’s NOT WHITE, a kind of dirty grey colour. The crossed swords that are meant to be on his back DON’T STAY ON, and honestly, it’s just AWFULLY MADE. It looks like it should be from POUNDLAND.
But it cost £34!!!!!!
No refund despite it being damaged because my son excitedly ripped the box 😡😡😡😡😡 AVOID THIS COMPANY!!!!!”
“Scam company that will take your money and not deliver your goods. You'll end up buying from Chinese importers that don't care one bit that they've stolen your money. Fruugo customer services are non existent, the number doesn't work, there is no email address. A rep may reply to the odd message here and say they'll be in contact but they won't actually do anything, it's all for show.
This is a scam company, i suggest you avoid them.”
“It said the expected delivery date was December 10-23rd. It’s now the 23rd and I had a notice to say it’s still in China. Don’t waste your money. Order from a safe company. This is a scam.”
“A portuguese scam company in league with chinese scammers. do yourself a favor and put what ever money you were planning on here into a razor and just slice your own wrists instead.”
