“Georgia was very helpful and processed my refund straight away after getting automated emails for a while. As soon as she picked up my request the refund was processed. Thanks for your help Georgia!”
“I found everything I was looking for.
Even if I did not write well my email address for the confirmation email, Edit (name of your colleague) helped me and informed me that everything was well ordered.”
“Well at first I was worried my order was not coming. So I emailed Grace and she kindly let me know it had been sent. This put me at ease as I could not track my parcel. Due to the Covid19 it did take a little longer but I had it within 2 weeks (from UK to Australia) very happy customer”
“Excellent customer Service listened that I wanted and answered my query regarding cancelling order and full refund.
Thankyou Grace would definitely use Fruugo again for ordering on line. Honest and reliable.”
“Fruugo have been most helpful, there customer service has been excellent, there items are really good value and through no fault on my part or there part my parcel has gone missing and they have kindly agreed to re send my items which I am so grateful for, I will definitely deal with this company again.”
“I ordered two products, separately. Only one of them arrived. The other, as Georgia would readily explain to me, was lost in the mail. So, I got my money back quickly. I really enjoyed the customer service and I recommend Fruugoo to everyone. :)”
“Ciao, ho ordinato su Fruugo. Ch, ho ricevuto l articolo nei tempi stabiliti. Prezzo ottimo. Ho avuto un problema di tasse pagate al ritiro della merce. Ho scritto a Fruugo e subito mi hanno rimborsato. Tutto perfetto.”
“Fruugodan aldığım ürünümün teslimatı on gün geçmesine karşılık gelmemişti. Müşteri hizmetlerine gönderdiğim mesaja anında cevap verildi ve çok çok memnun kaldım ilgili davranıştan ötürü hiç sıkıntı yaşamadım. Teşekkürler”
“Hi, first time shopping with fruugo, I placed an order around the 23rd March and even with these uncertain times due to covid-19, my order arrived 1st April..I’m absolutely delighted with the service, great prices and great customer care! I will definitely be shopping here again and would highly recommend Fruugo. Thank you👍🏻”
“Very pleased with customer care at Fruugo, particularly pleased with Rhon and Georgia. They solved all my queries and responded swiftly. Will definitely shop at Fruugo again!”
“Bien reçu le colis dans des délais raisonnables, mais avec des frais de douane inattendus. Sur ma requête ceux-ci m'ont m'ont été remboursés grâce à l'intervention efficace de Giorgia.
Merci”
