“I would like to thank the fruugo technical support service. In response to emmu, I answered all the questions quickly and contacted the seller, 1 package was lost and a new product was sent to me as soon as possible. Thank you very much for your attention and friendliness.”
“There was an error made in my recent order. I rang the Company and I spoke to Georgia Fruugo. She was very helpful and dealt with my query very efficiently. I was then contacted by Jason who resolved my issue. Many thanks.”
“Super impressed by the efficient service and response from Rhon.
Highly responsive and makes follow up. Asks an important questions in ensuring query is addressed
Rating her 10/10”
“It seems like all reviews are American users purchasing gifts just a few days before holidays.. This isn't Amazon, it won't come within a couple days. It'll take a week or two. My order, which was a Garmin smart watch arrived two days before the given shipping date. Saved about $100 from its retail price. So Thank You sketchy named site!”
“I ordered from Fruugo for the first time in December. My arrival date was given between the 18th and 31st of December 2019. Although it did not arrive until January 6th my order came. You do have to give it some time to get to you because your order is going through customs.”
“I got scared realizing how many bad reviews fruugo received AFTER I placed an order with them. I received a hard to find watch at a great price today. Latest promised delivery date was November 8 and I got the watch November 9. In fact I received a post office note on the 8th and collected the watch on the 9th.”
“I ordered a pair of Pickolino boots knowing they were coming from the U.K. They arrived well within the time frame given and in perfect condition. The best part is that even including the shipping charges I paid $50.00 less that what I would have paid in the US. For all of the customers who were not happy with their experience I would say just to be mindful of where your item is coming from before you order.”
“Ordered soccer boots off this site and was very pleased with the service and how quick the products came. Even though the first boots we ordered turned out to be not in stock the money was refunded promptly. The next boots were ordered on Thursday morning and we received them the next Monday, so 4 days. And we are very pleased with the products.”
