“Terrible terrible company. I have had the same experience that I have been reading about. I should have read these reviews first before using Fruugo. Still waiting to hear from them about my purchase from early April. Shame on Fruugo for scamming so many of us.”
“It's a shame that this company is even allowed to sell online. I've seen nothing but SCAMS over and over. I appreciate everyone who placed a review, as I was going to order a $300-$400 item. So sorry to all of you who were scammed.
VERY SHOCKING !!!!”
“We ordered garden arch, paid thorough PayPal, no news ever since. Tried to contact customer service by email, no any response. Crooked company. Don't order anything from them!!!”
“I ordered from then in April it is now June and I still have not received my order!!! I have tried to communicating with the reatiler at no avail. I tried calling DHL and they were no help. I tried communicating directly with Fruugo and they won't response to any email request. I'm just want my product or a refund. I'm beginning to think this is a scam organization.”
“Ordered a swing chair in early May for my autistic daughter Kate, was given a delivery date 13th to 18th May but nothing. I have emailed customer services every day since and only had 1 reply after 2 days asking for the delivery address.
I have had absolutely nothing since they are the worst Company I have ever dealt with.
It looks as if they are scammers so don’t touch with a barge pole. We will see if we get our money back 🤬”
“The order never arrived after waiting for three weeks. No customer service and no response to requests for an explanation.
BEWARE... DO NOT BUY FROM FRUUGO, It's a con.”
“Item never arrived although it was ordered over a month ago and customer service fail to reply to emails requesting refund! Extremely disappointed. Will never use FRUUGO again. Amazon is far superior.”
“I ordered from then in April it is now the end of May I still have not received my order!!! I have tried to get refund and no one answers they are scammers who should be charged and shut down!!! NEVER ORDER FROM THIS SITE!!!!”
“Tried to cancel my order to no avail! It arrived I did not accept it and have been trying to get my refund for the past 5weeks. You can never speak to anyone. Hopeless.”
“No feed back on my order. I feel I have just been scamed I probably have. My money is gone and no word when I will recieve my order. Haven't a clue and no one has got back to me when I emailed about it. Very bad company
I could kick myself for ordering from them.”
“ABSOLUTE DISASTER!! Do NOT order from this company should you want you item within 6 months. I believe these people list what they don't stock and after it is order they source it!
GARBAGE!!”
“Made an order a month ago and trying to get any information from this company is a vicious circle of dead end absolutely zero customer service make you wonder if it is a legit compamy”
“BEWARE DO NOT order from Fruugo. My order was to arrive between 2nd & 15th May. It still has not arrived. I now think from reading other reviews that they are a scam company. There is NO way of checking the status of your order on their website & no way of contacting the supplier & no way of contacting Fruugo. They took €75 off me! My order was supposed to come from the U.K. but when I tried to check it before I got transferred to a website with Chinese writing that I was worried was dodgy. All you get is an automated response when you try & email them & there is no phone number.”
“I live in the US and could not find these shoes that I liked available here, but thanks to fruugo, I was able to order them from the UK easy breezy! Thank you!!”
“Greetings from Upper Lapland, Finland.
I have to use Google compiler because it works surprisingly well. But back to business. I have broken myself in hard physical labor and shark compulsive help. Well in the end I found it. Fruugo Reviews. I ordered support from my shoulder from them and of course excited to wait. I have to say the waiting time is long and when that Korora virus still made everything awkward, then in the end I thought my order would never arrive. I contacted Fruugo several times and received support and help from a great person familiar with customer service. Thank you from the bottom of my heart. Kate Grace”
“Although my parcel didn't arrive and I am disappointed by that, I had amazing customer service from Rhon, who kept me updated and was very polite and efficient.
Thank you Rhon”