FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.11

3.1 Rating 1,557 Reviews

50 %

of reviewers recommend FTD Flowers

Company Reviews

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

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“Flowers were to be delivered to a patient at a medical center. Received an e-mail that "due to no one being home delivery was unsuccessful." However, the hospital name, address & patient's room number, along with a telephone number were placed on the on-line request. I do not recommend anyone to use this company. Too many excuses for an expensive arrangement that never made it to its distination!”

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Posted 1 year ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 year ago

“My mother was very happy for the beautiful plant. Thank you!”

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Posted 1 year ago

Thank you so much for your wonderful review, Brian! We're thrilled to hear that your mother loved the beautiful plant. It's always our goal to bring joy to our customers and their loved ones.

Posted 1 year ago

“I have never been disappointed with an order from FTD!! I use them every special occasion !”

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Posted 1 year ago

Thank you so much for your kind words, Jocelyn! We're delighted to hear that we've continually met your expectations for special occasions. Your loyalty means the world to us!

Posted 1 year ago

“Good selection of arrangements. Reliable delivery on time.”

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Posted 1 year ago

Thank you for your fantastic review, Karen! We're glad to hear that you appreciated our selection of arrangements and that our delivery service met your expectations.

Posted 1 year ago

“I was told by the recipient that the flowers were one of the prettiest bouquets she has received. Perfect fall colors.”

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Posted 1 year ago

Thank you for your lovely review, Michele! We're so happy to hear that the recipient found the bouquet to be one of the prettiest she's received, especially with those perfect fall colors.

Posted 1 year ago

“Only 2 of the 12 openned. See attached pictures.”

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Posted 1 year ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 year ago

“Everything was great!”

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Posted 1 year ago

Thank you for your wonderful feedback! We're thrilled to hear that everything went great.

Posted 1 year ago

“The flowers ordered were for my niece. She loved them and was surprised how beautiful they were.”

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Posted 1 year ago

Thank you so much for sharing your experience, Sandra! We're delighted to hear that your niece loved the flowers and found them beautiful.

Posted 1 year ago

“Delivered as promised in time and quality”

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Posted 1 year ago

Thank you for taking the time to review your experience with our service.

Posted 1 year ago

“My cousin (recipient) enjoyed the flowers, they made her cry!🥹”

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Posted 1 year ago

We appreciate you taking the time to post about your experience.

Posted 1 year ago

“Thank You 💐”

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Posted 1 year ago

Thank you for taking the time to review your experience with our service.

Posted 1 year ago

“Flowers were as pictured. Delivery was a day late.”

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Posted 1 year ago

“The flowers were delivered on time and in great condition.”

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Posted 1 year ago

We appreciate you taking the time to post about your experience.

Posted 1 year ago

“They arrived on a hot summer day with no water. Is that how it’s supposed to be? If the box sat in the sun, I doubt they would last very long. Why pay for flowers and vase if it’s a DIY kit? They seemed to be OK and she put them in water right away.”

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Posted 1 year ago

“always good service but last time I was told I had to open an accout in order to order! I had to call and had someone do the order which took more time..annoying! will not use again”

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Posted 1 year ago

A supervisor has reached out to you and has sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 year ago

“This arrangement was beautiful. It was timely and my wife was both surprised & pleased. It is nice to receive a bouquet of flowers already professionally arranged as opposed to the “do it yourself” companies. Final, the delivery is over a week old and with the exception of the roses which we had to remove, everything thing is gorgeous. The Lilly’s are still blooming.”

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Posted 1 year ago

Thank you for taking the time to review your experience with our service.

Posted 1 year ago

“Absolutely perfect and well received”

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Posted 1 year ago

We appreciate you taking the time to post about your experience.

Posted 1 year ago

“Flowers were exactly what I ordered and arrived on time. Can’t beat that!”

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Posted 1 year ago

We appreciate your review and appreciate you taking the time.

Posted 1 year ago

“I ordered the flowers for my Mother-in-law's Birthday. Although my husband, her son, passed away last year, I wanted to send her a beautiful floral arrangement for her 94th Birthday. FTD did not disappoint. The roses and lillies are absolutely beautiful! Thank you!”

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Posted 1 year ago

Thank you for your heartfelt review, Judith! We're truly honored to have been part of such a special occasion for your Mother-in-law. It's wonderful to hear that the roses and lilies brought beauty to her 94th birthday. Wishing you and your family all the best during this time.

Posted 1 year ago

“I had to contact FTD twice before I received any information about my order and why it was delayed. Two days after the flowers were supposed to be delivered, I was told that the bouquet I ordered was unavailable. A substitute bouquet was delivered three days late. I was told I would receive a refund for the shipping charges and I never received the refund.”

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Posted 1 year ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 1 year ago

FTD Flowers is rated 3.1 based on 1,557 reviews