Furdeco Reviews

Name: Furdeco
Rating: 4.13

4.1 Rating 581 Reviews

78 %

of reviewers recommend Furdeco

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Metrics

4.1

Based on 581 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Furdeco 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time again and as always helpful”

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Posted 2 years ago

“Customer service is good but The driver are not professionals. I asked the driver to leave my item at the concierge. They ignored me and took my item back. It took me 5 days to receive it again”

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Posted 2 years ago

“Delivered with no fuss on time”

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Posted 2 years ago

“The delivery guys did their job quickly, efficiently and courteously.”

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Posted 2 years ago

“We were given several days notice of when our delivery was going to arrive and were allocated a three hour delivery slot. We got a further text message to inform us the delivery was 30 to 69 minutes away. The two delivery drivers were quick, efficient and helpful.”

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Posted 2 years ago

“Delivered on time. Goods were undamaged. The two delivery guys were very helpful and polite. No complaints.”

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Posted 2 years ago

“The delivery drivers were talking in there own language that made me feel uneasy as if they are talking about you, other than that they put in where I asked.”

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Posted 2 years ago

“First class service , text approx time of arrival and keep to it GREAT ALL ROUND”

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Posted 2 years ago

“It was waiting for a phone call, I was told I would get an hour warning before delivery but I get a text at 9:49 am and next was they were on my drive at 10 am, I was aiming to get to the house with the 1 hour alert, it was most horrendous the delivery people didn’t wait, the sofa is left on the drive, totally unacceptable service when I paid for the furniture to be brought into house, I should be given 1 hour warning so I can ensure I am at home, there was just a 10 min alert, totally hopeless. When I spoke to the company, the lady was exploring options, then a man was extremely rude and left me with minimal options, very disappointed”

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Posted 2 years ago

“Arrived on time without any problems. Communication was good and they did exactly what they said they would.”

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Posted 2 years ago

“They kept me up to date,told me what timeslot would be the night before and in the morning. They got here on time,rang me to let me know they were near. I'm really happy now I've got a fridge freezer that works 😊 thanks furdeco”

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Posted 2 years ago

“Delivery on time .......delivered safely to my door. This is the 2nd delivery I have received from Furdaco and am really pleased not only by the timeous delivery but also by the updated tracking communication. Thank you guys.”

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Posted 2 years ago

“Very helpful polite and professional thank you to the delivery team.”

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Posted 2 years ago

“Even good service”

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Posted 2 years ago

“The two men who delivered my order were very polite,hardworking,respectful I couldn't fault this company well done.”

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Posted 2 years ago

“Very helpful and so polite, thank you to the delivery team.”

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Posted 2 years ago

“Very quick delivery, able yo choose a day to suit us, very friendly delivery guys.”

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Posted 2 years ago

“Wonderful !! polite, happy, courteous and professional is how I would sum up the two guys who came to collect my item for return and oh my what a difference to the two who originally delivered it to me . This experience has completely changed my view with this company who I would highly recommend, one of the two guys rang half an hour before arrival to ensure I was home and my item was packed and ready to go which was prior to the informative texts received to confirm date and time of arrival . Absolutely a professionally run company we could do with a few more like this in this country...well done and thank you very much :-)”

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Posted 2 years ago

“Communication was excellent. Prompt and efficient delivery from polite and helpful staff. Impressive service throughout.”

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Posted 2 years ago

“Lads just delivered three radiators (125Kgs total) - phoned earlier to confirm delivery and slot and called again 10mins out. Very friendly, polite, efficient service from Furdeco, easily worth a five star rating.”

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Posted 2 years ago

Furdeco is rated 4.1 based on 581 reviews