Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,906 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,906 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company and amazing customer service! Their products are great quality and they processed a refund for a wrong order very promptly and asked me to keep the items or donate them if I didn’t want them. I wish more companies were this conscientious!”

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Posted 7 years ago

“Great quality and great customer service! Definitely recommend!”

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Posted 7 years ago

“Lovely service, quick and friendly and the product is exactly as requested”

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Posted 7 years ago

“Had a custom order based on a photo - final product was perfect. Customer service was speedy and great, all in all very happy! Will shop again.”

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Posted 7 years ago

“I highly recommend FY. The products are high quality and at a great price. Delivery is fast with good strong packaging. Customer service is absolutely fantastic, once I ordered something by mistake and they were happy to cancel the order. Another time I had to return an item and they could not have been more helpful (and at no cost to me). I will definitely use this company again and recommend to anyone else looking for fun art work without being ripped off. Refreshingly good customer service.”

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Posted 7 years ago

“Excellent customer service. I wanted to return an item and received a response within hours of how to do this. I then accidentally ordered the wrong item and received a response in less than an hour to say this had been cancelled.”

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Posted 7 years ago

“Great quality prints and brilliant customer service, which can’t often be said for online businesses of this sort. Will certainly use Fy again.”

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Posted 7 years ago

“Fun variety of products, quick shipping and excellent customer service!”

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Posted 7 years ago

“Fantastic site for designer furnishings and prints. The selection of images was the best i’ve seen and the framing options are perfect. Very happy with my purchases of framed prints.”

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Posted 7 years ago

“Fast&Friendly!”

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Posted 7 years ago

“I was delighted with the customer service and very prompt delivery of my poster. It was exactly as advertised and arrived in one week. I would not hesitate to recommend Fy.”

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Posted 7 years ago

“The picture is more beautiful in person so we are excited to put it on our wall. I mistakenly ordered 2 and Fy was very responsive when I reached out, and immediately resolved the error.”

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Posted 7 years ago

“Mr Caro and Fy did exactly what they promised and more. He was exited about his work, helpful and made sure I was satisfied. In our world where so many are just getting by Fy embraced their commitment and delivered. Way to go Fy. Danny Williams”

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Posted 7 years ago

“Great picture & fantastic customer service”

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Posted 7 years ago

“Excellent service. I wanted to purchase two rugs that were out of stock. I left a message and on the reply the person said I would be contacted when the rugs were back in stock. I received an email this morning to say the rugs were back in stock and I bought at sale price despite the fact the sale had ended. Very impressive customer service. I will use Fy again and recommend to friends.”

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Posted 7 years ago

“Wonderful customer service, quick replies, fast shipping.”

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Posted 7 years ago

“First time of buying from Fy and really pleased with the product, my daughter loves it. Delivery was as promised. I did contact them about the delivery and they responded promptly. Will definitely use them again and also recommend.”

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Posted 7 years ago

“Fy helped me resolve self created problems in a super lively and fast way. The shipping is fast and so is the customer service. They took VERY good care of me!”

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Posted 7 years ago

“Great range of products - good design - good prices, prompt delivery - excellent all round”

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Posted 7 years ago

“Price of my prints good, packaging excellent and distribution from ordering and delivery good”

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Posted 7 years ago

Fy is rated 4.4 based on 1,906 reviews