Fy Reviews

4.47 Rating 1,810 Reviews
86 %
of reviewers recommend Fy
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.03 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
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I ordered a Bday card over a month ago. Tracking wasn’t available, and I never received the item. I contacted Fy! several times to no avail. Finally, PayPal was able to refund me. It wasn’t the money, but the simple fact that it was ordered over a month before I needed it and still didn’t get it. Completely unacceptable. Will never do business with again.
Posted 1 day ago
Superb after sales support, beyond all expectations
Posted 2 days ago
Excellent quality print, very detailed with lovely bright colours. I was impressed with the paper quality too and it was carefully packaged. I would certainly order again!
Posted 1 week ago
This website is the worst. Trying to match pictures to buy together & not check out each time to try to buy a picture.
Posted 1 week ago
I purchased a large woven basket , it was delivered promptly but arrived missing a handle , the lid forced into the basket and extremely difficult to remove and a noticeably marked interior linen bag !
Posted 2 weeks ago
I ordered a black oak frame. The frame itself is fine but most of the clips holding in the backboard fell out and the plexiglass front is not quite large enough so it bulges out of the frame at the front. I would not buy from here again. My husband is going to try and do a diy repair.
Posted 3 weeks ago
Hi Stress free online shopping excellent site easy to navigate Goods arrived safely and on time. A fabulous print and frame to brighten up my life and home Thank you FY ⭐️
Posted 1 month ago
When I received the print, it had what appeared to be spots on it. Customer service investigated and found in the file that the artist did this for effect. I'm a graphic designer and can't belive this was for effect. The print also had a very noticeable scratch across it. No one can tell me that was for effect. Customer service was great. Delivery was quick and was told refund would be made promptly. Those that replied were very nice. Communication would have been easier if there was a listed phone number. What troubles me is that the print was allowed to go out in this condition. No quality control? I guess I just fell into that 4% category of those that receive damaged goods.
Posted 1 month ago
Wish I could review the item on the seller's page. I purchased a 12"x12" image but it's only 11.7" so doesn't quite fit the frame I bought for it. Item also advertised as cheaper than it is, Fy customer service were very helpful and refunded the difference but the seller is still using the misleading prices.
Posted 1 month ago
This picture is missing the southern ocean
Posted 1 month ago
Ordered three times with the free shipping to Italy….cancelled three times! Totally disappointed!
Posted 1 month ago
Really speedy delivery. Great print, original and fun. Quality of paper very poor and flimsy.
Posted 1 month ago
Don’t label this with Dinosaur if half the creatures on here aren’t dinosaurs! Plesiosaurids, ichthyosaurids, and pterosaurs are not dinosaurs. Dimetrodon not only isn’t a dinosaur, but did not live during the Mesozoic era at all
Posted 1 month ago
Really loved this tiger print. Got the 18x24 with a black frame. Downsides are: - The green of the print is subtly yet much darker in person. Wish it was slightly brighter so it looks as vibrant like staging pictures. So TAKE NOTE to really consider the lighting of wherever you want to put it; sadly my guess is you'd have to directly light it or have intense natural light on it for more of the day for it to pop. - Quality of the print is fine, but I feel like a glossier print/paper would make this print pop/help solve for the above issue?; it feels slightly on the cheap side when you get up close. - There's a notch in the frame I got (black, but small enough I should be able to put sharpee over it & be ok) I feel so over the top writing this review, but sharing in that I'm not quite sure it was worth the cost! $81 for the 18x24 (currently $29 to start) + cost of the frame. Like it enough still to keep it; hoping it settles/grows on me.
Posted 1 month ago
The print I ordered arrived very promptly and the quality has more than exceeded my expectations. I'm in love!
Posted 1 month ago
I was really wary of this site, as I am with all places that advertise on FB and Instagram. I read lots of reviews, and most were good, so I bit the bullet and bought my poster and I could not be happier. Its the cutest picture ever and just looks so good in my home office. It arrived in really protective postage and is great quality. Would definitely recommend and definitely buy from again. I paid for the poster and bought a cheap frame Kmart.
Posted 1 month ago
This was my first time purchasing from Fy, and I'm definitely pleased. The print is beautiful, and the colors pop
Posted 1 month ago
These prints are sick! Normalising cannabalism?!?!?!
Posted 1 month ago
Fy quickly understand what appeals to you and shows examples.My pictures have arrived in perfect condition,one unframed and three framed, they all look amazing and just as I'd anlicipated. Would totally recommend.
Posted 2 months ago
I loved this print on your site, but it's much more beautiful than I expected! I planned on hanging it my bathroom, but it's going in my foyer so everyone who comes over can enjoy it. Thank you!
Posted 2 months ago
Fy is rated 4.47 based on 1,810 reviews