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G2A.COM Reviews

1.6 Rating 232 Reviews
15 %
of reviewers recommend G2A.COM
1.6
Based on 232 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 60%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

Write Your review

G2A.COM 1 star review on 6th February 2025
Mike
G2A.COM 1 star review on 6th February 2025
Mike
G2A.COM 1 star review on 28th October 2024
Jonathan
G2A.COM 1 star review on 1st September 2024
Andrii
G2A.COM 1 star review on 1st September 2024
Andrii
G2A.COM 1 star review on 1st September 2024
Andrii
G2A.COM 1 star review on 1st September 2024
Andrii
18
Anonymous
Anonymous  // 01/01/2019
I bought an activation key. Turns out the key was for a different product. Seller insisted I keep trying. I sent screen shots of the issue. Seller insisted I keep trying, and had no idea how the activation process worked. Tried to go through the G2A "Guaranteed Money Back" policy. They wanted a stamped/certified copy of a fraud report from my local police? So, I just can't recommend this site to anyone.
Helpful Report
Posted 3 years ago
I got screwed over as a buyer. I got screwed over a seller. There are some legit deals, but the incompetence. WOW.
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Posted 3 years ago
After fighting for months to get a refund on a locked key, g2a refuses to let me wathdraw funds to my account. Every time i complete the steps required, they add more. Then they charge inactivity fees til money is gone. Steer clear of these scammers, all they do is take money from u
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Posted 3 years ago
Their main business goal is to just try to rip people off with different tricks and fees. I have absolutely no trust in them!
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Posted 3 years ago
Scammers. Key initially works then gets revoked a few months later. G2A offered no refund. Their money back guarantee is complete BS. Stay away. You have been warned.
Helpful Report
Posted 3 years ago
We have purchased a XBOX Live 12 months subscription that didn't work for our region and when we asked for a refund of the money, we have only received links from their long T&A showing that we are not entitled to that. We have also written to the Seller that have completely ignored our repeated requests.
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Posted 3 years ago
Absolute scammers.. I purchased a 12-Month Xbox live subscription. Come to find out, it was used a few weeks before I purchased it....
Helpful Report
Posted 3 years ago
Bought a game , game did not work on my pc( i9 10900kf/ 3080 gpu) it should work. notifyd them they send me back nd forth with the maker of the game. long story short. game didnt work and they said it wasnt nessecary to refund me because the code worked even tho the game did not...
G2A.COM 1 star review on 15th June 2021
Helpful Report
Posted 3 years ago
No Buyer Protection for wholesale users. The sellers can just ignore your complaints and close tickets. G2A does not help in resolving such issues. So they allow cheaters and not honest sellers sell on their platform!
Helpful Report
Posted 3 years ago
Ok so this is how to use the site MAKE SURE WHEN U PURCHASE TO 100% SAY "STEAM GLOBAL CODE" that's the most important thing and you purchase from someone with over 95% pay the extra 2-3$ for it if you don't follow that u will get scammed and u will never get your money back also only use a credit card so if the code doesn't work or a scam report fraud and get your money back worked for me
Helpful Report
Posted 3 years ago
G2A is total scam - avoid at all cost. Bought a product that does not work and refused to get a refund (despite them misleading with 'money-back guarantee')
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Posted 3 years ago
It’s a scam and customer service don’t help you. Bought a minecraft key and it was already used. G2A claims to have a refund system. Customer service would not help me, told me to report the crime to my local police station. Like wtf, I’m in South Africa, they don’t care, can you just undo the scam transaction?
Helpful Report
Posted 3 years ago
****BE-AWARE**** seller will not refund if you purchase incorrectly I offered to swap for the correct item and pay more! SELLER is unreasonable and not helpful no offer to solve the issue. Although they advise you can have a refund this is clearly UNTRUE!!!! DO NOT PURCHASE
Helpful Report
Posted 3 years ago
No support what so ever! My refund is on my g2a account which i cant use .......
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Posted 3 years ago
THAT SITE IS SCAM! The support and the seller will ignore you if you have problems with the product.The seller asks to raise the rating and then stops responding. Customer support will ignore you completely do not buy anything, because you lost money.
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Posted 3 years ago
Would not recommend purchasing from this site
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Posted 4 years ago
Ordered a CD key, and after payment my order was suddenly canceled. No refund, no product, not even an answer from their support. NEVER AGAIN.
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Posted 4 years ago
Their loot system is a total scam. You buy points and of course you always get a very cheap game and not a rare one. Aside from this, you can't even activate your 1 dollar game. They require your steam account credentials, but even when you enter them there is always a problem with the activation. After 24h the game is gone and you only get some points back. With these points either you can't open any box either you get a game you can't activate again. TOTAL SCAMMERS. AVOID.
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Posted 4 years ago
Was given a non working key, and was given no refund. Also layout of the website sucks immensely. Basically just a scam palace, better off paying full price for games from an actual good market place.
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Posted 4 years ago
I paid for a product and didn't receive it neither the seller or G2a are willing to give a refund so I'm blocking the transaction through my bank. They're a big scam. I wondered how internet scammers made money getting old ladies to buy thousands of pounds in Google play cards. This is how they buy codes and sell them for money on G2A
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Posted 4 years ago
G2A.COM is rated 1.6 based on 232 reviews