“Be careful - russian stolen account
Be careful ! G2A dealing with russian scammers that sell stolen russian Steam accounts! A company without rules, without honor, greedy for money, sponsoring russian scammers !!!! Anyone cheated by g2a should contact Steam, EA Origin, Microsoft, PayPal etc customer service !!!”
“Really folks, dont risk it !!
I purchased a MS365 key (Office365) which was promptly delivered, but it never worked. Once entered into Microsoft's admin portal, none of separate products were activated, and no expiry date was shown. When I first contacted the vendor (with a screenshot of the error), they simply claimed "We have delivered everything you ordered" and suggested I contact Microsoft Support. They also claimed they were an official Microsoft partner, but no details could be found on the Partner Portal, and they refused to supply their registered partner address or partner ID number (highly suspicious, no?).
I wasted more than 21 hours (spread over several days) in online chat and remote control sessions with Microsoft Support before we collectively concluded the supplied key didn't work. [As a separate issue, you really would think Microsoft would be able to tell immediately whether a key was valid - but apparently not !!]
I let the vendor know all this, and they just stayed defensive, asked for screenshots of support conversations (which of course I didn't have), and refused to assist me if I could not provide them with material I didn't have.
Judging from other comments and reviews from other buyers, this seems pretty typical behaviour.
Eventually, I just bought a licence from another company (Blue Nandu) and asked my credit card company to get a refund for me (as I held them jointly liable for the supply of defective goods). A couple of days after getting my credit card refund, G2A sent me a mail saying
"Your G2A account has been blocked due to anomalous activity that our system detected. We are sorry for this inconvenience, but this decision will not be changed. Your account will remain blocked."
I assume they were annoyed because the credit card company will have taken back the money.
Funnily enough, I now seem to be receiving extraordinary amounts of spam to my e-mail account. I'm sure it's just a coincidence.”
“I have all supporting evidences to what I have written below.
This company is the worst end users fraudulent ever. I bought two Adobe products from a seller on their page, and the keys provided for the two products both were fake and did not work, and I could not even register them on my Adobe account. I have had many communications with seller, and he kept sharing fake product keys and I reached no were. When I reported to G2A for the "money back guarantee", I found out that G2A is a bigger fraud company, and probably a fraud partner with the fake seller. They started by asking for a purchase prove, even though I have purchased it from them, I submitted that, then they asked to show them screenshots showing that the product key is not working, I did, then, they said I must contact adobe support and get them some additional info, which I did. Simply every reply they come up with a different request, and multiple repeated requests, and all provided, and sometime a new fake key that also does not work, then back to screenshot inquiries, and finally they came up with the most ridicules request, asking my to report the seller (who is online and God knows in which country), to my local police authorities and send them a police report and the police must confirm that this is a fraud, etc.
Basically, I have no spent months without getting my money back, and clearly they have a systematic fraud process in place to make buyers give up and stop asking for a refund after they are tired of the months of back and fourth endless cycles.
Even some of the "good review", those are fake reviews for people working for them, this is what I found after I managed to reach to a person who used to work from them and he has quit after he found out about their fraud business.”
“G2A.com and the seller Gamersuniverse
Are a scam
They took £100 of my money for a key code. They Didn’t send the code.
Then they put my account on hold
They will not refund my money
They have now blocked me altogether from logging in to my account
They will reply to this review as if they are going to help. But the reply is also a scam
AVOID this site”
“They dont want to refund me, they want me to file a police report for a 20€ code not working. This have to be a joke, the worst support i have ever seen”
“If you've been ripped off by G2A then beware!! There money back guarantee is bs... Seller sold me a bad key and has yet to refund me, 7 weeks have passed an support is useless.. Even after I sent proof from Microsoft support that the seller sold me a bad key.. G2A wants me to make a POLICE report on the seller before G2A will give me a refund... WTH!!!
All while the seller continues to sell on the site.... G2A is a big scam and I will make sure everyone I can is informed!! I just reported it to PayPal and will get my refund that way..”
“G2A+ is a scam service. They advertise money back guarantee for a monthly subscription fee, but they require you go to a police station and receive a stamped document in order to get a refund. You can submit a police report but they don't hand stamped docs back to you here.
The service is a scam and support nonexistent.”
“Never do any business with these rats. I bought a key wich had already been used and they wont do anything to fix the situation unless i make an police report. Money back guarantee is definetly the biggest scam there.”
“G2A supports scammers! Key was used, i sent the proof, everything is clear but g2a asks for police report in order to start the investigation! DO NOT BUY ANYTHING FROM G2A!!!”
“Basically scammers who disguises themselves as honest game sellers - they simply have stolen my account balance due to "some security measures" and I can't use them even to buy games on G2A since my funds are frozen without any possibility to use them”
“Really bad site full of scammers and inaccurate information - they even have a massive page on why its 'not' a scam and is safe - avoid at all costs!”
“They signed me up to G2A Plus without any knowledge or consent, and without even being signed in to my account. I made sure the G2A Plus offer was toggled off and didn't show the extra amount making my purchase more expensive than elsewhere. I managed to reproduce it in a simulated transaction with it not showing any added G2A Plus whatsoever.
My bank's card verification was for a single transaction of the product's amount, with G2A Plus costs taken in a separate transaction that I never authorized. On top of that, it is a subscription, so they would have kept taking my money had I not noticed.
They also saved my card while that was never authorized. The checkbox was specifically left unchecked, also because it's a temporary card anyways.
And they signed me up to their newsletter while having never signed up to such, and with it completely turned off in my account settings. It doesn't even have a working Unsubscribe button on the page they redirect you to.
Support says to not be able to do anything, not even add the tiniest bit of credit to my account for their numerous and most definitely illegal mishaps.
They used to be fine, but all these antics means I'm done with G2A. I urge truly everyone to be most aware, and to use any of the other, similar marketplaces instead.”
