G2A.COM Reviews

Name: G2A.COM
Rating: 1.59

1.6 Rating 239 Reviews

15 %

of reviewers recommend G2A.COM

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Metrics

1.6

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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G2A.COM 1 star review on 6th February 2025

Mike

G2A.COM 1 star review on 28th October 2024

Jonathan

G2A.COM 1 star review on 1st September 2024

Andrii

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was unaware of the true nature of this company until something went wrong. I thought great cheap games as I am sure many others have that is until codes stop working and you are now out of pocket having to buy the game or software again. G2A have blocked my account with before saying they have refunded the money to the account after selling me an illegal code as Adobe Called it. They refuse to give me my refund and refuse to unlock my account so I can use another code I spent £20 on they have basically taken £70 off me and do not care. Use if you are willing to gamble if not stay well clear. Even games developers ask you to pirate games rather than buy from this company.”

Helpful Report

Posted 3 years ago

“Mostly a scam site, they're completly ok with fraudulent seller operation on their website. Tried to get my money back via money back gurantee which is scam as I should have lawer up and go after seller to get USD 40 back. Pretty ridiculles if you ask me. Stay away, seriously.”

Helpful Report

Posted 3 years ago

“DO NOT GIVE THEM YOUR CREDIT CARD INFO. I purchased a game from your site and the next day I had 4 charges for $125 each that were fraudulent to my account. I have reported the charges and your company for running an obvious scam site and you should be shut down. Shame on you.”

G2A.COM 1 star review on 17th September 2021

Helpful Report

Posted 3 years ago

“When I got scammed by a seller who sold me a key not redeemable in my country and refused to refund me the G2A support did nothing to help. Neither did they punish the seller nor did they refund me. All I got were excuses that the money back guarantee doesn't work in my case. When I wanted to sell the key to someone else I found out that the seller sold the key to someone else. G2A support ignored my proof and said they will close my ticket. Don't trust this company!”

Helpful Report

Posted 3 years ago

“Purchased with G2A shield the seller sent me a code that had already been redeemed. After working for 3 months (yes 3 months) G2A is flat out refusing to refund. Do not buy here. Instead try Ebay they will protect you as a customer if you get a bad code. G2A only protects its sellers sadly.”

Helpful Report

Posted 3 years ago

“I bought an activation key. Turns out the key was for a different product. Seller insisted I keep trying. I sent screen shots of the issue. Seller insisted I keep trying, and had no idea how the activation process worked. Tried to go through the G2A "Guaranteed Money Back" policy. They wanted a stamped/certified copy of a fraud report from my local police? So, I just can't recommend this site to anyone.”

Helpful Report

Posted 3 years ago

“I got screwed over as a buyer. I got screwed over a seller. There are some legit deals, but the incompetence. WOW.”

Helpful Report

Posted 3 years ago

“After fighting for months to get a refund on a locked key, g2a refuses to let me wathdraw funds to my account. Every time i complete the steps required, they add more. Then they charge inactivity fees til money is gone. Steer clear of these scammers, all they do is take money from u”

Helpful Report

Posted 3 years ago

“Their main business goal is to just try to rip people off with different tricks and fees. I have absolutely no trust in them!”

Helpful Report

Posted 3 years ago

“Scammers. Key initially works then gets revoked a few months later. G2A offered no refund. Their money back guarantee is complete BS. Stay away. You have been warned.”

Helpful Report

Posted 3 years ago

“We have purchased a XBOX Live 12 months subscription that didn't work for our region and when we asked for a refund of the money, we have only received links from their long T&A showing that we are not entitled to that. We have also written to the Seller that have completely ignored our repeated requests.”

Helpful Report

Posted 3 years ago

“Absolute scammers.. I purchased a 12-Month Xbox live subscription. Come to find out, it was used a few weeks before I purchased it....”

Helpful Report

Posted 3 years ago

“Bought a game , game did not work on my pc( i9 10900kf/ 3080 gpu) it should work. notifyd them they send me back nd forth with the maker of the game. long story short. game didnt work and they said it wasnt nessecary to refund me because the code worked even tho the game did not...”

Helpful Report

Posted 4 years ago

“No Buyer Protection for wholesale users. The sellers can just ignore your complaints and close tickets. G2A does not help in resolving such issues. So they allow cheaters and not honest sellers sell on their platform!”

Helpful Report

Posted 4 years ago

“Ok so this is how to use the site MAKE SURE WHEN U PURCHASE TO 100% SAY "STEAM GLOBAL CODE" that's the most important thing and you purchase from someone with over 95% pay the extra 2-3$ for it if you don't follow that u will get scammed and u will never get your money back also only use a credit card so if the code doesn't work or a scam report fraud and get your money back worked for me”

Helpful Report

Posted 4 years ago

“G2A is total scam - avoid at all cost. Bought a product that does not work and refused to get a refund (despite them misleading with 'money-back guarantee')”

Helpful Report

Posted 4 years ago

“It’s a scam and customer service don’t help you. Bought a minecraft key and it was already used. G2A claims to have a refund system. Customer service would not help me, told me to report the crime to my local police station. Like wtf, I’m in South Africa, they don’t care, can you just undo the scam transaction?”

Helpful Report

Posted 4 years ago

“****BE-AWARE**** seller will not refund if you purchase incorrectly I offered to swap for the correct item and pay more! SELLER is unreasonable and not helpful no offer to solve the issue. Although they advise you can have a refund this is clearly UNTRUE!!!! DO NOT PURCHASE”

Helpful Report

Posted 4 years ago

“No support what so ever! My refund is on my g2a account which i cant use .......”

Helpful Report

Posted 4 years ago

“THAT SITE IS SCAM! The support and the seller will ignore you if you have problems with the product.The seller asks to raise the rating and then stops responding. Customer support will ignore you completely do not buy anything, because you lost money.”

Helpful Report

Posted 4 years ago

G2A.COM is rated 1.6 based on 239 reviews