G2A.COM Reviews

Name: G2A.COM
Rating: 1.57

1.6 Rating 252 Reviews

14 %

of reviewers recommend G2A.COM

Company Reviews

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Metrics

1.6

Based on 252 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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G2A.COM 1 star review on 2nd September 2025

(Lucas) Paradigmrecoveryfirm (AT) Gmail.....com

Roxanne H. Brown

G2A.COM 1 star review on 30th August 2025

Paul Emerson

G2A.COM 1 star review on 23rd August 2025

Get Your Money Back From Scam Via Help Desks Whatsapp +1 (326) 209-0325

Jim Munsch

G2A.COM 1 star review on 6th February 2025

Mike

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't buy here, it's a scam! I pre-ordered a game but did not receive it. I asked for my money back, but they are bullshitting about not being able to transfer the money. I live in the Netherlands and use the ABN AMRO BANK, it is possible to transfer money to this bank.... You guys just don't want to do it, frauds! Its more than a month ago now and 100 messages later and they still won't pay back my money!”

Helpful Report

Posted 4 years ago

“Absolutely disappointed by g2a. I bought keys from them in the past and they worked. Now it seems the site is overrun with bad sellers, and G2A refuses to refund at all costs. In my case I never even received the key for the game. The seller continues to lie and say they have, which is a complete farce. I tried escalating to paypal and they also won't do anything about it. It's not a lot of $$ but really annoying.”

Helpful Report

Posted 4 years ago

“G2A itself cannot be recommended at all due to the acceptance of fraud. I bought a gift card from a seller, who then provided me with a wrong code. The contacted seller did not react at all and also the G2A support was not trying to help (only sending standard messages). What make it clear that the marketplace is clearly not to recommend at all is when I posted a negative rating. Then magically the seller answered but demanded that I change my rating and not willing to do anything before. And also that was completely ignored by the G2A support. They now send you to the police, in the hope that you give up then or after that give you more excuses. Stay away from this market place”

Helpful Report

Posted 4 years ago

“Complete scam. Selling fake or already redeemed keys avoid like the plague.”

Helpful Report

Posted 4 years ago

“Waste of time bought a gift card using my PayPal my account was set up and registered using an email linked to my PayPal with a bank card linked to the same name and address, all matching names and addresses, went to buy a second gift card to discover my account was blocked for fraudulent activities support less than helpful, and refused to help, was a hastle to get in contact with them in the first place ended up being diverted to a bot that doesn't understand, so will be going elsewhere where hopefully if verification is needed they accept that I am who I say I am cause G2a seems to think matching details isn't enough, they also close down help tickets within hours so you will be put back to square one, worst people I've ever had to deal with.”

Helpful Report

Posted 4 years ago

“Bought a key which was already redeemed, tried to get a refund or new key but the seller was barely replying and when he replied it was utterly nonsense and not related. After that i tried to get my money back by writing a ticket to G2A sadly they side with the seller.”

Helpful Report

Posted 4 years ago

“DON'T BUY BULK ORDERS. THEY FIRST GIVE YOU GOOD PRICES THEN AFTER 2 ORDERS ALL THE ORDERS BECOME FULL OF ERRORS AND THEY TELL YOU THAT THE CARDS HAVE NO PROBLEM. VERY BAD EXPERIENCE.”

Helpful Report

Posted 4 years ago

“Sale fake key Sale fake key. Support money laundering. G2A money back dont function bcs want report local police.. But if you dont have personal data about seller Police send you home.. :( LAST BUY ON G2A. PLS DONT USE! G2A SUPPORT MONEY LAUNDERING. REPORT PLS HONG KONG POLICE HERE: https://www2.erc.police.gov.hk/cmiserc/CCC/PolicePublicPage?language=en”

Helpful Report

Posted 4 years ago

“they will find ways policies to steal your money don't buy from them”

Helpful Report

Posted 4 years ago

“Sneaked a G2A plus in my purchase , not very cash money of you G2 .”

Helpful Report

Posted 4 years ago

“Shambles of a company, would not trust them with any transaction, ordered a game and the code sent and instructions were relating to cd entirely different to the game, contacted G2A they were no help and said wait for the supplier... been chasing a refund for several weeks/months no luck - stay well away and take your business to a company who values its customers.”

Helpful Report

Posted 4 years ago

“Hugely fraudulent and con Whatever you do, do not use this website. Will easily con you out of money and will easily fraud you out of your money. Claim that some items work when they clearly don’t. Lock you account as soon as you try to claim your money back. Making it impossible for you to even claim your money back. Money grabbing company who will easily leave you high and dry without a single effort to try and refund your money. Stay well clear of at all costs”

G2A.COM 1 star review on 5th October 2020

Helpful Report

Posted 4 years ago

“The site should be shut down”

Helpful Report

Posted 4 years ago

“RUN LIKE FROM FIRE, SCAMMERS AHEAH!”

Helpful Report

Posted 4 years ago

“!!!!!!!!!!BEWARE!!!!!!!! Dont buy GIFT CARDS from the sellers they are a bunch of scammers! They are selling you used codes and than asks you to contact the police! !!!!!!!!!!BEWARE!!!!!!!!”

Helpful Report

Posted 4 years ago

“Une erreur du systeme de paiement G2A m'a conduit a être débité deux fois avec paypal. Les demandes au support se sont conclues par un blocage de mon compte pour utilisation frauduleuse. Je n'ai au final pas recu du tout la clef de jeu que j'ai pourtant payée en double. Je ne reviendrai jamais chez G2A est je vous conseille de faire attention. Cette entreprise est malhonnête et pratique l'escroquerie.”

Helpful Report

Posted 4 years ago

“There is absolutely no reason for a paid subscription service on G2A. Apart from making money from all the people that do not know they signed up for this opt out service. Completed BS. 3 months before I noticed. Olny support I could find was a chatbot.”

Helpful Report

Posted 5 years ago

“Bought a $100 PS store wallet top up. Guess what? It is already redeemed. Total scam. G2a support cant do anything.”

Helpful Report

Posted 5 years ago

“Game key didnt work, upon trying to request a refund my account was locked for 'suspicious activities'. Would not recommend, not worth the hassel”

Helpful Report

Posted 5 years ago

“Sold me non functioning key for Office. Refused to refund monies.Feel robbed, even if it was very little amount.”

Helpful Report

Posted 5 years ago

G2A.COM is rated 1.6 based on 252 reviews