Admiral Reviews

Name: Admiral
Rating: 2.56

2.6 Rating 1,700 Reviews

38 %

of reviewers recommend Admiral

Company Reviews

Questions

Metrics

2.6

Based on 1,700 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was quoted a great price as I was halfway filling the online form, and customer service rep from admiral (I believe a Welsh Company too!) phoned me saying he could help me complete the form on the telephone. I told him that on my previous insurance that I had a water leak and reported it to them. After talking to my previous insurers about the possibility of making a claim. Which I did not do ( I had the job repaired for £5.00 using my friend who is fully qualified!) After telling the admiral rep this he said he was going to make a record (I could hear him typing in) that would be seen by all insurers and if I remember he added £170 on top of the online quote,, just for me reporting the incident to my insurer without even making a claim! So no I cannot recommend this company to anyone. It was wrong for them to contact me in the middle of completing the online form on your site with a view to increasing the online quote. Regards”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Asked 3 times for email on paper work still never received them!!!”

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(Car Insurance) - Posted 10 years ago

“waste of time.”

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(Home Insurance) - Posted 10 years ago

“Not easy to access admiral especially emergency situation. Still bit insecure without documents on my hands when there is no internet connection in countryside how do I contact them for help which needed to be looked into.”

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(Car Insurance) - Posted 10 years ago

“After taking out policy they claimed I had motoring convictions which I had not declared. This was clearly wrong as I have never had any motoring convictions. This took some time to sort out with Admiral. No apology or explanation was provided by Admiral for their clear mistake!.”

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(Car Insurance) - Posted 10 years ago

“had very poor experiance with buying from admiral but at the time had little choice due to my position and they took advantage of that cant wait for renewal time. gocompare was good and easy.”

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(Car Insurance) - Posted 10 years ago

Admiral is rated 2.6 based on 1,700 reviews