Admiral Reviews

Name: Admiral
Rating: 2.54

2.5 Rating 1,730 Reviews

38 %

of reviewers recommend Admiral

Company Reviews

Questions

Metrics

2.5

Based on 1,730 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Admiral 1 star review on 23rd August 2025

Caroline Anderson

Admiral 1 star review on 21st August 2025

(Elizabeth) Paradigmrecoveryfirm (AT) Gmail.....com Whatspp:+1 7.3.1.7.4.7.1.0.2.5

Admiral 1 star review on 18th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were reasonably priced for my first and second years of driving. However, for my third year of driving my renewal quote went up from the year before, even though I've never had any claims. I asked them why it went up and they didn't really have an answer for me. I also found many quotes with other companies for less, with one quote being £300 less. I asked if they could match it so I could stay with them but they only budged by £100. Obviously, I didn't stay with them. Loyalty means nothing to them... they just want your money.”

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Posted 6 years ago

“Overall fine, but every year - and this happens to everybody I have spoken with - the premiums increase, no matter what the circumstance of the person. After calling, you always get a reduction. This should happen anyway - so how many people do not receive a discount by not calling?”

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Posted 6 years ago

“Много скъпи са им предложенията неизгодни!”

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Posted 6 years ago

“Problems at beginning re payments , customer service was terrible ,not very helpful , come to renew as existing customer price gone up instead of down , but can get it cheaper if I was new customer ? How about cheaper insurance for those who don’t claim and are responsible /carful drivers ,”

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Posted 6 years ago

“Clearly cancelled the policy charged me £25 for the privilege doubled it £50 when I refused to pay now chasing me relentlessly for the money but phone text and email”

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(Car Insurance) - Posted 7 years ago

“To exspensive”

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(Van Insurance) - Posted 7 years ago

“Had to pay extra z £60 because I had a speeding fine 5 years. My license is clear I've checked it but they said it's still on there .. I told them I will go with someone else next year and they where not bothered”

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(Car Insurance) - Posted 7 years ago

“Wasn’t impressed that the fact I work in the motor trade I am unable to drive other people’s cars i.e friends cars that are full comp covered. I understand that certain insurance companies have different criteria but it should have stated this when I put my profession. I would of looked for a different provider if I had known”

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(Car Insurance) - Posted 7 years ago

“I had poor customer service with admiral and would not use them again.”

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(Car Insurance) - Posted 7 years ago

“Need more communication,”

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(Car Insurance) - Posted 7 years ago

“I am not all that happy as I found the process very hard with so many questions bothering an was unable to complete the process on the website but had to ring them”

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Posted 8 years ago

“Someone run into me 100% their fault and a considerable amount was put onto my policy for three years.”

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