AXA Insurance Reviews

Name: AXA Insurance
Rating: 2.39

2.4 Rating 1,057 Reviews

36 %

of reviewers recommend AXA Insurance

Company Reviews

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Metrics

2.4

Based on 1,057 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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AXA Insurance 1 star review on 26th October 2022

Anonymous

AXA Insurance 1 star review on 4th October 2022

Ronnie McBride

AXA Insurance 1 star review on 14th March 2022

Ahmed Gharib

AXA Insurance 1 star review on 19th April 2021

Anonymous

Anonymous // 01/01/2019

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“Very good customer service ,quick and easy”

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Posted 3 years ago

“Straight forward process on their website... didn't take long to complete the formalities.”

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Posted 3 years ago

“Very good website easy to use covered my needs at a very competitive price. Documents available in a few minutes. Would definitely recommend.”

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Posted 3 years ago

“I just had a very good experience with AXA. I Left work this afternoon got to my car and it wouldn't start. I phoned AXA for roadside assistance and there was someone with me 20 minutes later. A very nice & professional man called Greg was an absolute pleasure to deal with. Fixed the problem in minutes. A connecting wire to the starter motor had snapped. I was back on the road within the hour. Great speedy service, very helpful and polite workers 👍 all covered with my insurance too. Happy customer.”

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Posted 3 years ago

“Excellent information, easy to understand and certainly not overpriced. Pleasure to deal with”

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Posted 3 years ago

“I’ve been insured with them over 2 yours, always a nice pleasant experience when I had to contact them. Cancellation was easy due to a cheaper quote but all round a great experience with them.”

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Posted 3 years ago

“Easy to follow through”

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Posted 3 years ago

“Good Customerservice and reliable”

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Posted 3 years ago

“My experience with AXA as provider of my Home Cover to be excellent. The only reason for making a change was the cost of the cover.”

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Posted 3 years ago

“Car & Home Insurance for the last 3 years with AXA who provided a very good service. This year price rise significant. Would have continued with them however they didn't provide any facility to discuss the cost of this years insurance.”

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Posted 3 years ago

“Very simple to get insurance from their website and the best price.”

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Posted 3 years ago

“They are excellent Insrance service provider awesome customer service and spot on always”

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Posted 3 years ago

“Best on price and good services i had soo far I would recoment to any one any age with gocopare.”

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Posted 4 years ago

“Good company very helpful”

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Posted 4 years ago

“Probably the worst insurance company I've ever come across”

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Posted 4 years ago

“Very happy customer in finding a more affordable and better car insurance”

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Posted 4 years ago

“Again went online. Took out house and building insurance, same cover at a very good premium”

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Posted 4 years ago

“Everything you done online now.”

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Posted 4 years ago

“Good better”

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Posted 4 years ago

“Waited 55 minutes to get through to them on the phone. Then someone lifted the phone and cut me off. Yes there insurance is cheap but god help you if you need to make a claim an absolute disgrace”

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Posted 4 years ago

AXA Insurance is rated 2.4 based on 1,057 reviews