Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.05

4.1 Rating 1,872 Reviews

77 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,872 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My insurance seems to be going up instead of down so not happy with it”

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Posted 1 year ago

“Customer service is very bad, unsatisfied, full of lies and promises”

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Posted 1 year ago

“The first year is fine. Comes up for renewal and they mark up 70%. Disappointed as I have 5 properties and have to hunt around for a better deal”

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Posted 1 year ago

“Well,, I am really not happy! My monthly instalments went from £59.03 to £149.55 which is outrageous!!!!! With no exclamation to Why!!!!!! In the New Year, I am probably not going to be continuing with my policy!”

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Posted 1 year ago

“I’ve full no claims was paying 53 pounds a month for my car renewal comes up at 73 pounds a month, I will be shopping elsewhere next year👎”

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Posted 1 year ago

“I simply asked could I increase the annual mileage from 7,000 to 10,000 miles. I was told yes for an administrative fee of £26 plus £96. I will NOT be renewing my policy. I have been with budget insurance for 10 years without a claim”

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Posted 1 year ago

“Performed a hard credit check for house insurance.I will not be renewing next year”

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Posted 1 year ago

“Current service is ‘I’d pay more for a company I can talk too!’ The day of the accident they were amazing, it then fell in a heap!!! Sorry I won’t use them again, nor recommend them.”

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Posted 1 year ago

“Expensive renewal could of got cheaper but could not be bothered”

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Posted 1 year ago

“After buying a new car I phoned to make the change to my existing policy. To my great surprise I was told thru would not insure me for my new car. I was not given a reason. Strangely I was then told that actually they could insure my but quoted me a ridiculously high price £600 more than my existing policy for a car that should be in same insurance bracket. Then to add insult to injury they did not refund me for my existing policy as that would cover my cancellation fee. Would not recommend.”

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Posted 1 year ago

“Unfortunately, after being a loyal customer, one would think that Budget as a company would like to look after their customers. When I complained as the renewal was almost double of what I paid in this last year. When I said to your representative that I would have to look elsewhere, there was no fight to keep me as a customer. I was told “OK””

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Posted 1 year ago

“I would like to know why my insurance has risen by an extra £40per month and I haven’t even had a claim. I will be looking to go elsewhere as soon as I can”

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Posted 1 year ago

“Last year i pay 31£ months, now this year i pay 56£”

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Posted 1 year ago

“Never again !!!!!! Sending emails for debt collections for unagreeed bill! Charging unessecessary amounts of money and threatening!!! Never never ever again !!!!”

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Posted 1 year ago

“Price nearly doubled than last year. If I also had building insurance but with only content insurance I wouldn’t have minded nearly double the price it is not acceptable.”

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Posted 1 year ago

“My insurance renewal is £30 more per month than the previous year. Absolutely scandalous”

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Posted 1 year ago

“My insurance gone up £20 this year, ridiculous”

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Posted 1 year ago

“You illegally pumped up your prices to an existing loyal customer.”

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Posted 1 year ago

“shocking company , never again will i ever use them ,paid on a price comparison site then next day they ask for more money on the pretense i have had a claim which i never did .”

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Posted 1 year ago

“Company set up automatic renewal with either my knowledge or my permission. Failed to honour my renewal quote until I insisted. Unable to access my documents online as promised. Asked for personal details to be sent via unsecured email. Would have been easier and cheaper to find another insurer. Certainly won't be renewing with this shower next year.”

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Posted 1 year ago

Budget Insurance is rated 4.1 based on 1,872 reviews