Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.09

4.1 Rating 2,018 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to know why my insurance has risen by an extra £40per month and I haven’t even had a claim. I will be looking to go elsewhere as soon as I can”

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Posted 2 years ago

“Last year i pay 31£ months, now this year i pay 56£”

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Posted 2 years ago

“Never again !!!!!! Sending emails for debt collections for unagreeed bill! Charging unessecessary amounts of money and threatening!!! Never never ever again !!!!”

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Posted 2 years ago

“Price nearly doubled than last year. If I also had building insurance but with only content insurance I wouldn’t have minded nearly double the price it is not acceptable.”

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Posted 2 years ago

“My insurance renewal is £30 more per month than the previous year. Absolutely scandalous”

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Posted 2 years ago

“My insurance gone up £20 this year, ridiculous”

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Posted 2 years ago

“You illegally pumped up your prices to an existing loyal customer.”

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Posted 2 years ago

“shocking company , never again will i ever use them ,paid on a price comparison site then next day they ask for more money on the pretense i have had a claim which i never did .”

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Posted 2 years ago

“Company set up automatic renewal with either my knowledge or my permission. Failed to honour my renewal quote until I insisted. Unable to access my documents online as promised. Asked for personal details to be sent via unsecured email. Would have been easier and cheaper to find another insurer. Certainly won't be renewing with this shower next year.”

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Posted 2 years ago

“The use of the word "budget " is a joke..OF the , so far, six sites visited this is, by FAR, most expensive!!!”

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Posted 2 years ago

“Have had car insurance for 3 years now. Decided to auto renew this year & the cost went up 85%. Loyalty does not exist here at all. I’ve not claimed during this time either. Complete joke. Out to get as much out of the customer as possible. Disgusting.”

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Posted 2 years ago

“Cartel in operation Web sites carry ‘selected’ insurers.. so use multiple sites.. strange how when you our discover tge ‘actual’ insurers there often underwriting multiple companies who act as a front only.. NOT ENOUGH TELESALES … waited 35 mins for phone to be picked up!! Then going I’m talking to someone in South Africa… and couldn’t help!!! Insurers still hiding behind covid restrictions … ‘call times longer that normal’. When was normal 35 minutes??? Or longer… ripped off badly … assisted by government regulations allowing the motorist to be consistently ripped off”

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Posted 2 years ago

“Everything fine until you make a claim had a minor accident more than 2 months ago and still cannot get a date when my vehicle is going to be repaired. No one wants to take responsibility keep getting passed from one department to another. Very frustrating”

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Posted 2 years ago

“far too expensive...the insurance industry acts like a cartel...ripping off customers. Time the govt. got to grips with you!”

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Posted 2 years ago

“Very unfriedly.very unreliable Useless company”

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Posted 2 years ago

“Notified Change of address switch policy to cheaper value house paid annually premium $656 end of May they said 42% increase on policy for change of address all same value will be cancelling asap.”

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Posted 2 years ago

“The automatic renewal happened without sending out any kind of notice it was about to happen. I checked my spam email folder. It was also difficult on their site to find out what I paid last year and what I was about to pay. The price went up way more than 10% even though I have had no change of circumstance.”

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Posted 2 years ago

“Doubled the cost of my insurance”

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Posted 2 years ago

“My insurance premium rose by around 25%”

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Posted 2 years ago

“Failed to give any notice of automatic renewal. "ILLEGAL" I received a text 3 days after the renewal had taken place and then was charged £30 cancellation fee. Refunded after 3 days of complaining and being lied to by telephone enquiry staff. Appalling experience. You may think I agreed to automatic renewal which I did not. When you fill out the online form you are forced to accept automatic renewal or go elsewhere. My advice is go elsewhere.”

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Posted 2 years ago

Budget Insurance is rated 4.1 based on 2,018 reviews