Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.12

4.1 Rating 2,141 Reviews

79 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,141 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I simply asked could I increase the annual mileage from 7,000 to 10,000 miles. I was told yes for an administrative fee of £26 plus £96. I will NOT be renewing my policy. I have been with budget insurance for 10 years without a claim”

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Posted 2 years ago

“Performed a hard credit check for house insurance.I will not be renewing next year”

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Posted 2 years ago

“Current service is ‘I’d pay more for a company I can talk too!’ The day of the accident they were amazing, it then fell in a heap!!! Sorry I won’t use them again, nor recommend them.”

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Posted 2 years ago

“Expensive renewal could of got cheaper but could not be bothered”

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Posted 2 years ago

“After buying a new car I phoned to make the change to my existing policy. To my great surprise I was told thru would not insure me for my new car. I was not given a reason. Strangely I was then told that actually they could insure my but quoted me a ridiculously high price £600 more than my existing policy for a car that should be in same insurance bracket. Then to add insult to injury they did not refund me for my existing policy as that would cover my cancellation fee. Would not recommend.”

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Posted 2 years ago

“Unfortunately, after being a loyal customer, one would think that Budget as a company would like to look after their customers. When I complained as the renewal was almost double of what I paid in this last year. When I said to your representative that I would have to look elsewhere, there was no fight to keep me as a customer. I was told “OK””

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Posted 2 years ago

“I would like to know why my insurance has risen by an extra £40per month and I haven’t even had a claim. I will be looking to go elsewhere as soon as I can”

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Posted 2 years ago

“Last year i pay 31£ months, now this year i pay 56£”

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Posted 2 years ago

“Never again !!!!!! Sending emails for debt collections for unagreeed bill! Charging unessecessary amounts of money and threatening!!! Never never ever again !!!!”

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Posted 2 years ago

“Price nearly doubled than last year. If I also had building insurance but with only content insurance I wouldn’t have minded nearly double the price it is not acceptable.”

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Posted 2 years ago

“My insurance renewal is £30 more per month than the previous year. Absolutely scandalous”

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Posted 2 years ago

“My insurance gone up £20 this year, ridiculous”

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Posted 2 years ago

“You illegally pumped up your prices to an existing loyal customer.”

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Posted 2 years ago

“shocking company , never again will i ever use them ,paid on a price comparison site then next day they ask for more money on the pretense i have had a claim which i never did .”

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Posted 2 years ago

“Company set up automatic renewal with either my knowledge or my permission. Failed to honour my renewal quote until I insisted. Unable to access my documents online as promised. Asked for personal details to be sent via unsecured email. Would have been easier and cheaper to find another insurer. Certainly won't be renewing with this shower next year.”

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Posted 2 years ago

“The use of the word "budget " is a joke..OF the , so far, six sites visited this is, by FAR, most expensive!!!”

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Posted 2 years ago

“Have had car insurance for 3 years now. Decided to auto renew this year & the cost went up 85%. Loyalty does not exist here at all. I’ve not claimed during this time either. Complete joke. Out to get as much out of the customer as possible. Disgusting.”

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Posted 2 years ago

“Cartel in operation Web sites carry ‘selected’ insurers.. so use multiple sites.. strange how when you our discover tge ‘actual’ insurers there often underwriting multiple companies who act as a front only.. NOT ENOUGH TELESALES … waited 35 mins for phone to be picked up!! Then going I’m talking to someone in South Africa… and couldn’t help!!! Insurers still hiding behind covid restrictions … ‘call times longer that normal’. When was normal 35 minutes??? Or longer… ripped off badly … assisted by government regulations allowing the motorist to be consistently ripped off”

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Posted 2 years ago

“Everything fine until you make a claim had a minor accident more than 2 months ago and still cannot get a date when my vehicle is going to be repaired. No one wants to take responsibility keep getting passed from one department to another. Very frustrating”

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Posted 2 years ago

“far too expensive...the insurance industry acts like a cartel...ripping off customers. Time the govt. got to grips with you!”

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Posted 2 years ago

Budget Insurance is rated 4.1 based on 2,141 reviews