Budget Insurance Reviews

Name: Budget Insurance
Rating: 3.97

4.0 Rating 1,513 Reviews

75 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,513 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 4 star review on 7th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Current service is ‘I’d pay more for a company I can talk too!’ The day of the accident they were amazing, it then fell in a heap!!! Sorry I won’t use them again, nor recommend them.”

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Posted 5 months ago

“Expensive renewal could of got cheaper but could not be bothered”

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Posted 6 months ago

“After buying a new car I phoned to make the change to my existing policy. To my great surprise I was told thru would not insure me for my new car. I was not given a reason. Strangely I was then told that actually they could insure my but quoted me a ridiculously high price £600 more than my existing policy for a car that should be in same insurance bracket. Then to add insult to injury they did not refund me for my existing policy as that would cover my cancellation fee. Would not recommend.”

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Posted 6 months ago

“Unfortunately, after being a loyal customer, one would think that Budget as a company would like to look after their customers. When I complained as the renewal was almost double of what I paid in this last year. When I said to your representative that I would have to look elsewhere, there was no fight to keep me as a customer. I was told “OK””

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Posted 6 months ago

“I would like to know why my insurance has risen by an extra £40per month and I haven’t even had a claim. I will be looking to go elsewhere as soon as I can”

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Posted 6 months ago

“Last year i pay 31£ months, now this year i pay 56£”

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Posted 6 months ago

“Never again !!!!!! Sending emails for debt collections for unagreeed bill! Charging unessecessary amounts of money and threatening!!! Never never ever again !!!!”

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Posted 7 months ago

“Price nearly doubled than last year. If I also had building insurance but with only content insurance I wouldn’t have minded nearly double the price it is not acceptable.”

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Posted 7 months ago

“My insurance renewal is £30 more per month than the previous year. Absolutely scandalous”

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Posted 7 months ago

“My insurance gone up £20 this year, ridiculous”

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Posted 8 months ago

“You illegally pumped up your prices to an existing loyal customer.”

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Posted 8 months ago

“shocking company , never again will i ever use them ,paid on a price comparison site then next day they ask for more money on the pretense i have had a claim which i never did .”

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Posted 8 months ago

“Company set up automatic renewal with either my knowledge or my permission. Failed to honour my renewal quote until I insisted. Unable to access my documents online as promised. Asked for personal details to be sent via unsecured email. Would have been easier and cheaper to find another insurer. Certainly won't be renewing with this shower next year.”

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Posted 8 months ago

“The use of the word "budget " is a joke..OF the , so far, six sites visited this is, by FAR, most expensive!!!”

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Posted 9 months ago

“Have had car insurance for 3 years now. Decided to auto renew this year & the cost went up 85%. Loyalty does not exist here at all. I’ve not claimed during this time either. Complete joke. Out to get as much out of the customer as possible. Disgusting.”

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Posted 9 months ago

“Cartel in operation Web sites carry ‘selected’ insurers.. so use multiple sites.. strange how when you our discover tge ‘actual’ insurers there often underwriting multiple companies who act as a front only.. NOT ENOUGH TELESALES … waited 35 mins for phone to be picked up!! Then going I’m talking to someone in South Africa… and couldn’t help!!! Insurers still hiding behind covid restrictions … ‘call times longer that normal’. When was normal 35 minutes??? Or longer… ripped off badly … assisted by government regulations allowing the motorist to be consistently ripped off”

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Posted 9 months ago

“Everything fine until you make a claim had a minor accident more than 2 months ago and still cannot get a date when my vehicle is going to be repaired. No one wants to take responsibility keep getting passed from one department to another. Very frustrating”

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Posted 9 months ago

“far too expensive...the insurance industry acts like a cartel...ripping off customers. Time the govt. got to grips with you!”

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Posted 9 months ago

“Very unfriedly.very unreliable Useless company”

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Posted 10 months ago

“Notified Change of address switch policy to cheaper value house paid annually premium $656 end of May they said 42% increase on policy for change of address all same value will be cancelling asap.”

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Posted 10 months ago

Budget Insurance is rated 4.0 based on 1,513 reviews