Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.09

4.1 Rating 2,029 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some customers are not English speaking. Please get sales consultants that can speak languages that one can understand. We are not all English speaking. Claims are being rejected merely because of a language barrier…even when a customer is struggling to answer questions, there’s no assistance whatsoever…disappointing to have claims rejected, and you can hear clearly that the customer is struggling to answer what is asked.”

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Posted 1 year ago

“Have always been treated with respect and politeness, all questions answered! Recommended A**”

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Posted 1 year ago

“Easy to access documents. Staff very helpful”

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Posted 1 year ago

“Great service and good prices”

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Posted 1 year ago

“Quick and easy no hassle insurance. Saved me over £60 on my van.”

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Posted 1 year ago

“Contacted by company following review and very helpful lady recalculated premium downwards for me.”

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Posted 1 year ago

“Negotiated a better price than initial renewal offer. Good cover at a fair price, & able to speak to a sales rep quickly.”

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Posted 1 year ago

“great customer service i did look for cheaper car insurance on the compare sites as we all know that car insurance has gone through the roof at the moment and lets all hope that it goes down to a sensible price. so the option was to stay with budget insurance as the compare sites where asking for a higher price. all the best to budget and the team for looking after me and a great price to regards paul”

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Posted 1 year ago

“Easy process to take out and renew policy and competitive pricing.”

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Posted 1 year ago

“Friendly staff and good prices after service good”

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Posted 1 year ago

“Very good thanks”

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Posted 1 year ago

“Good service and price”

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Posted 1 year ago

“Great service and so easy to use.”

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Posted 1 year ago

“Your just great”

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Posted 1 year ago

“Very happy with the service and the quality of the insurance”

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Posted 1 year ago

“Budget's price for car insurance was competitive. It was simple to do everything on line, including changes to the policy.”

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Posted 1 year ago

“As everyone knows the cost of insurance has gone up at a ridiculous rate even for careful drivers. However, Budget Insurance has obviously gone up but at a more reasonable rate. Thank you.”

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Posted 1 year ago

“Re insured with budget insurance again this year very helpful staff and all a very simple process Thanks budget insurance”

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Posted 1 year ago

“Can’t believe how much more expensive it is compared to last year.”

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Posted 1 year ago

“Easy to use”

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Posted 1 year ago

Budget Insurance is rated 4.1 based on 2,029 reviews