Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.09

4.1 Rating 2,029 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“They ask how budget made me happy. I can't say it made me happy other than I just wanted a cheap insurance and as I have never made a claim I can't say how good or bad they are.”

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Posted 1 year ago

“Very easy to renew my existing contents insurance at a competitive price”

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Posted 1 year ago

“Over double the price of last year and couldn’t help lowering it :(”

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Posted 1 year ago

“Well pleased with Budget Insurance on all fronts. Firstly, willing to recognise us as valued customer & re negotiated the premium to a acceptable price acceptable to both of us. Easy to contact & prompt activation on the supply of the Certificate for the current years cover.”

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Posted 1 year ago

“Hassle free service with prompt attention and reasonable prices.”

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Posted 1 year ago

“great company no increase in premium second year and only a few pounds for the third year hassal free renewals”

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Posted 1 year ago

“Poor service when comes to claim they mentioned a lot of things when they had to process my claim on I won't recommend them particularly on home content insurance”

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Posted 1 year ago

“One of the best around for van insurance and very competitive pricing”

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Posted 1 year ago

“This is the 3rd time of using Budget insurance and we haven't had any bad experience. The price was very reasonable and the renewal was easy and hassle free. I would recommend them.”

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Posted 1 year ago

“I was sent my renewal which had gone up a lot. When I queried it they reduced it dramatically! How does that work? My husband had the same issue but they wouldn't reduce it. He went onto a comparison site and got it £150 cheaper using the same insurer. Not great for a broker who's meant to get you the best deal!!!”

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Posted 1 year ago

“Good price, good customer service”

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Posted 1 year ago

“got quote over phone £197,THEN I CHECKED MY CREDIT CARD AND WAS CHARGED £220,ALSO STOPPED MY ATOU RENEWAL LAST YEAR AND THEY DID NOT CANCELL,DREADFUL EXPERIENCE ,DEF WOULD NOT USE AGAIN,SAID THEY WOULD GET BACK TO ME AFTER THEY CHECKED PHONE CONVERSATION STILL WAITING”

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Posted 1 year ago

“where do I begin, I paid for my insurance on my credit card, which Budget then said i’d not paid and charged me an unpaid card fee. So i contacted my credit card company who said that the payment had gone through. Budget insurance were threatening to cancel my insurance so I paid the full amount on my debit card, I had to claim the payment back from my credit card as there was nothing wrong with it, in the mean time Budget have refunded me a part of the policy as they had an error and are waiting to recharge me. I just feel that they don’t have a clue what they are doing, and the customer is paying the price for their mistakes.”

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Posted 1 year ago

“Exerlent value for money cheapest by far one very happy customer would highly recomend its a 10/10 from me thank you budget hope to be with you for many more years to come”

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Posted 1 year ago

“I have used Budget for about 5 Years now speaking to the Reps in Peterborough, however this last year the Rep was in South Africa, I was disappointed that this had happened although the service I received was as good as I had experienced in the past, I hope this continues and doesn't go downhill, we will wait and see”

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Posted 1 year ago

“You was the cheapest”

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Posted 1 year ago

“I've been with Budget now, for several years, insuring a 19yr old van. Each year I do an online quote request. Each year I get a renewal notice from Budget. This year, 2024, the cheapest online quotes were over £100 more than Budget in 2023. I expected Budget renewal to be similar.......it was 66p more than 2023....! Happy days, well done Budget.”

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Posted 1 year ago

“Happy with the service. Convenient to access documents. Pity about the hike in costs!”

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Posted 1 year ago

“Very happy with your service you have been looking after us for some years now and we hope to carry on In the future”

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Posted 1 year ago

“You’ve always been a fair company while I’ve been with you with is 7 years and I renewed again this year even though price gone up”

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Posted 1 year ago

Budget Insurance is rated 4.1 based on 2,029 reviews